What users are saying about
26 Ratings
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Top Rated
985 Ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Webex App

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Top Rated
985 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Webex App ranks higher in 1 feature set: Project Management

Project Management

6.5

Kanban Tool

65%
8.2

Webex App

82%
Kanban Tool ranks higher in 10/16 features

Task Management

9.7
97%
11 Ratings
8.3
83%
198 Ratings

Resource Management

7.3
73%
8 Ratings
N/A
0 Ratings

Gantt Charts

1.0
10%
3 Ratings
7.7
77%
113 Ratings

Scheduling

7.0
70%
9 Ratings
8.7
87%
291 Ratings

Workflow Automation

6.7
67%
9 Ratings
7.9
79%
155 Ratings

Team Collaboration

9.1
91%
11 Ratings
N/A
0 Ratings

Support for Agile Methodology

8.0
80%
10 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

3.7
37%
6 Ratings
N/A
0 Ratings

Document Management

4.5
45%
7 Ratings
N/A
0 Ratings

Email integration

7.3
73%
9 Ratings
N/A
0 Ratings

Mobile Access

8.4
84%
8 Ratings
8.9
89%
326 Ratings

Timesheet Tracking

7.6
76%
6 Ratings
N/A
0 Ratings

Change request and Case Management

7.6
76%
7 Ratings
N/A
0 Ratings

Budget and Expense Management

3.0
30%
4 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
8.0
80%
263 Ratings

Visual planning tools

N/A
0 Ratings
8.2
82%
178 Ratings

Professional Services Automation

5.8

Kanban Tool

58%

Webex App

Feature Set Not Supported
N/A
Kanban Tool ranks higher in 4/4 features

Quotes/estimates

6.3
63%
4 Ratings
N/A
0 Ratings

Invoicing

4.7
47%
4 Ratings
N/A
0 Ratings

Project & financial reporting

3.0
30%
4 Ratings
N/A
0 Ratings

Integration with accounting software

9.0
90%
1 Rating
N/A
0 Ratings

Communication

Kanban Tool

Feature Set Not Supported
N/A
8.4

Webex App

84%
Webex App ranks higher in 8/8 features

Chat

N/A
0 Ratings
8.9
89%
357 Ratings

Notifications

N/A
0 Ratings
8.6
86%
351 Ratings

Discussions

N/A
0 Ratings
8.8
88%
333 Ratings

Surveys

N/A
0 Ratings
7.8
78%
220 Ratings

Internal knowledgebase

N/A
0 Ratings
7.9
79%
203 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.2
82%
131 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.1
81%
159 Ratings

Integrates with Outlook

N/A
0 Ratings
8.7
87%
306 Ratings

File Sharing & Management

Kanban Tool

Feature Set Not Supported
N/A
8.3

Webex App

83%
Webex App ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.0
80%
186 Ratings

Video files

N/A
0 Ratings
8.1
81%
279 Ratings

Audio files

N/A
0 Ratings
8.4
84%
277 Ratings

Document collaboration

N/A
0 Ratings
8.3
83%
269 Ratings

Access control

N/A
0 Ratings
8.3
83%
237 Ratings

Advanced security features

N/A
0 Ratings
8.3
83%
247 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.3
83%
153 Ratings

Device sync

N/A
0 Ratings
8.4
84%
224 Ratings

Attribute Ratings

  • Kanban Tool is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Webex App is rated higher in 3 areas: Usability, Support Rating, Implementation Rating

Likelihood to Recommend

9.7

Kanban Tool

97%
11 Ratings
8.7

Webex App

87%
420 Ratings

Likelihood to Renew

9.1

Kanban Tool

91%
2 Ratings
6.7

Webex App

67%
7 Ratings

Usability

6.0

Kanban Tool

60%
4 Ratings
8.8

Webex App

88%
357 Ratings

Availability

Kanban Tool

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Performance

Kanban Tool

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

8.3

Kanban Tool

83%
8 Ratings
8.5

Webex App

85%
395 Ratings

In-Person Training

Kanban Tool

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

Kanban Tool

N/A
0 Ratings
8.7

Webex App

87%
2 Ratings

Implementation Rating

8.2

Kanban Tool

82%
2 Ratings
9.0

Webex App

90%
5 Ratings

Configurability

Kanban Tool

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Ease of integration

Kanban Tool

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Product Scalability

Kanban Tool

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Vendor post-sale

Kanban Tool

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Vendor pre-sale

Kanban Tool

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Likelihood to Recommend

Shore Labs

Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Read full review

Cisco

Webex is suited for video calls with your team members. It can host up to a decent amount of people. You also have multiple features, such as sharing your screen, taking control of other people's screens, recording the meeting, and sending over files during meetings. It's less appropriate if you want to send a quick message to other people as a simple question. Sometimes you don't want to have to involve in calling people because you want things done quickly; Webex needs this.
Read full review

Pros

Shore Labs

  • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
  • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
  • It does a good job of managing very basic visual elements of an agile development cycle.
Read full review

Cisco

  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review

Cons

Shore Labs

  • Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project.
  • Kanban gives a higher level project management view but it lacks customization and personal settings features.
  • I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity.
Read full review

Cisco

  • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
  • Having an option to create publically searchable spaces so that a community can be grown around Webex.
  • A Meraki app/bot to push notification to the Webex App.
Read full review

Pricing Details

Kanban Tool

Starting Price

$5 per month per user

Editions & Modules

Kanban Tool editions and modules pricing
EditionModules
Kanban Tool On-Site Enterprise10801
Kanban Tool On-Site Team6002
Kanban Tool Enterprise93
Kanban Tool Team54

Footnotes

  1. per year per 10-user pack
  2. per year per 10-user pack
  3. per month per user
  4. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Webex App

Starting Price

$0 user/month

Editions & Modules

Webex App editions and modules pricing
EditionModules
Basic Plan$0.001
Meet Plan$13.502
Meet + Call Plan$25.003
Enterprise PlanContact Sales4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing Info

Likelihood to Renew

Shore Labs

We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
Read full review

Cisco

Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Read full review

Usability

Shore Labs

Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like JIRA that provide a more built-out story.
Read full review

Cisco

As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
Read full review

Reliability and Availability

Shore Labs

No answers on this topic

Cisco

We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Read full review

Performance

Shore Labs

No answers on this topic

Cisco

I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Read full review

Support Rating

Shore Labs

This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
Read full review

Cisco

The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
Read full review

In-Person Training

Shore Labs

No answers on this topic

Cisco

I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Read full review

Online Training

Shore Labs

No answers on this topic

Cisco

Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Read full review

Implementation Rating

Shore Labs

No answers on this topic

Cisco

Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Read full review

Alternatives Considered

Shore Labs

We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
Read full review

Cisco

I think Webex App is somewhat better than other video conferencing apps due to following reasons -
  • Better quality of recorded sessions
  • Better in terms of options for meeting customization
  • Can be integrated with Outlook
  • Ease of use
It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
Read full review

Scalability

Shore Labs

No answers on this topic

Cisco

Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Read full review

Return on Investment

Shore Labs

  • Better communication and organization of ongoing projects.
  • We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility.
  • Greatly reduced costs from using other tools that were much more expensive.
Read full review

Cisco

  • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
  • Many teachers have now good skills for online education due to Webex conferences.
  • Our students have good jobs and they manage to access Universities due to our Webex conferences.
Read full review

Screenshots

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