Kaseya VSA vs. N-able N-sight RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kaseya VSA
Score 8.1 out of 10
N/A
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
N-able N-sight RMM
Score 7.3 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
Pricing
Kaseya VSAN-able N-sight RMM
Editions & Modules
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Offerings
Pricing Offerings
Kaseya VSAN-able N-sight RMM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Kaseya VSAN-able N-sight RMM
Considered Both Products
Kaseya VSA

No answer on this topic

N-able N-sight RMM
Chose N-able N-sight RMM
Solarwinds RMM is a superior product to Kaseya, although they are extremely similar. ConnectWise Automate is an extremely powerful software which does a better job of handling scripting and third party application updates. It also provides a few more options when it comes to …
Top Pros
Top Cons
Features
Kaseya VSAN-able N-sight RMM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Kaseya VSA
5.3
12 Ratings
32% below category average
N-able N-sight RMM
10.0
15 Ratings
31% above category average
Remote monitoring5.812 Ratings10.015 Ratings
Network device monitoring5.312 Ratings10.014 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Kaseya VSA
7.3
11 Ratings
2% above category average
N-able N-sight RMM
10.0
15 Ratings
33% above category average
Patch Management7.411 Ratings10.015 Ratings
Policy-based automation8.911 Ratings10.015 Ratings
Best Alternatives
Kaseya VSAN-able N-sight RMM
Small Businesses
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Score 9.2 out of 10
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Score 9.2 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
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NinjaOne
Score 9.2 out of 10
Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
Kaseya VSAN-able N-sight RMM
Likelihood to Recommend
9.5
(29 ratings)
6.0
(28 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.3
(2 ratings)
Support Rating
5.5
(8 ratings)
7.3
(2 ratings)
User Testimonials
Kaseya VSAN-able N-sight RMM
Likelihood to Recommend
Kaseya
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
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N-able
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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Pros
Kaseya
  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
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N-able
  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
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Cons
Kaseya
  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
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N-able
  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
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Likelihood to Renew
Kaseya
Excellent product with easy learning curve
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N-able
No answers on this topic
Usability
Kaseya
No answers on this topic
N-able
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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Support Rating
Kaseya
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
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N-able
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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Alternatives Considered
Kaseya
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
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N-able
SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
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Return on Investment
Kaseya
  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
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N-able
  • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
  • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
  • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
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ScreenShots

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard