Keatext vs. Looker
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Keatext | Score8.8 out of 10 | Enterprise companies (1,001+ employees) | Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses… | $550 per month |
Looker | Score8.1 out of 10 | N/A | Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems. | N/A |
| Keatext | Looker | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | Must contact sales team for pricing. | ||||||||||||||
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| Keatext | Looker | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 6 Answers | 98% Would buy again 85 Answers | |
| Delivers good value for the price | ||
100% Delivers good value for the price 6 Answers | 99% Delivers good value for the price 75 Answers | |
| Happy with the feature set | ||
100% Happy with the feature set 6 Answers | 100% Happy with the feature set 87 Answers | |
| Lived up to sales and marketing promises | ||
100% Lived up to sales and marketing promises 6 Answers | 98% Lived up to sales and marketing promises 55 Answers | |
| Implementation went as expected | ||
100% Implementation went as expected 6 Answers | 97% Implementation went as expected 69 Answers | |
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| BI Standard Reporting |
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| Data Discovery and Visualization |
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| Access Control and Security |
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| Keatext | Looker | |
|---|---|---|
| Small Businesses | MindTouch Score7 out of 10 | Cyfe Score4 out of 10 |
| Medium-sized Companies | Sogolytics Score9 out of 10 | Qlik Cloud Analytics (Qlik Sense) Score8.2 out of 10 |
| Enterprises | Medallia Score8.9 out of 10 | Jaspersoft Community Edition Score7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Keatext | Looker | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 8.0 |
| Likelihood to Renew | - | 9.2 |
| Usability | - | 8.8 |
| Availability | - | 10.0 |
| Performance | - | 6.0 |
| Support Rating | - | 8.8 |
| Implementation Rating | - | 10.0 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 10.0 |
| Data Sharing and Collaboration | - | 8.5 |
| Data Sources | - | 7.3 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |
| Keatext | Looker | |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Alternatives Considered |
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| Contract Terms and Pricing Model | No answers on this topic |
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| ScreenShots | Keatext Screenshots | Looker Screenshots |














