Keepit vs. MSP360 Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Keepit
Score 9.3 out of 10
N/A
The Keepit platform, from the company of the same name in Copenhagen, is a solution that protects cloud data, boasting simple deployment and restore options that enable users to recover historic data. The Keepit platform supports any Cloud Workload and offers full retention on the user's terms from one year to eternity. It features indexing and search to ensure users have a complete view of data. The solution features supports Microsoft Office 365, Dynamics 365, Google Workspace, and…N/A
MSP360 Backup
Score 7.7 out of 10
Small Businesses (1-50 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Pricing
KeepitMSP360 Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KeepitMSP360 Backup
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KeepitMSP360 Backup
Features
KeepitMSP360 Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Keepit
8.3
29 Ratings
4% below category average
MSP360 Backup
-
Ratings
Management dashboard8.229 Ratings00 Ratings
Retention options8.728 Ratings00 Ratings
Encryption8.026 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Keepit
7.9
24 Ratings
1% below category average
MSP360 Backup
-
Ratings
Operational reporting and analytics7.621 Ratings00 Ratings
Malware protection8.116 Ratings00 Ratings
Ransomware Recovery8.116 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Keepit
8.4
35 Ratings
3% below category average
MSP360 Backup
-
Ratings
SaaS Product Integration8.732 Ratings00 Ratings
Multiple Data Restoration Options8.435 Ratings00 Ratings
Data Auditing and Search8.233 Ratings00 Ratings
Data Storage in the Cloud or On-Premises8.527 Ratings00 Ratings
Best Alternatives
KeepitMSP360 Backup
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KeepitMSP360 Backup
Likelihood to Recommend
8.6
(56 ratings)
10.0
(14 ratings)
Likelihood to Renew
8.9
(6 ratings)
10.0
(1 ratings)
Usability
8.7
(5 ratings)
7.1
(2 ratings)
Support Rating
9.3
(4 ratings)
8.4
(6 ratings)
Implementation Rating
8.8
(4 ratings)
10.0
(1 ratings)
User Testimonials
KeepitMSP360 Backup
Likelihood to Recommend
Keepit
The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.
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MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Pros
Keepit
  • Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
  • Being able to backup multiple tenants/platforms from a single interface is awesome.
  • The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
  • The interface is very intuitive and easy to navigate, it hides an awful lot of power
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MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
Keepit
  • Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
  • Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.
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MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
Keepit
If you're so surprised that the end of contract is already there and you can't remember a moment of issues... When no extra use cases are required... Why search the market if the pricing is also correct?
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MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
Keepit
Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.
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MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
Keepit
Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
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MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
Keepit
very easy and fast implementation
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MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
Keepit
We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.
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MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Return on Investment
Keepit
  • We don't need a lot of time setting up backups or monitoring them. Very time-efficient.
  • The restoration of data is very fast, so in the case of data loss, employees get their data back very fast.
  • It minimizes the risk of losing important data.
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MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

Keepit Screenshots

Screenshot of Login screenScreenshot of Connectors PageScreenshot of Configuration Pop Up for MicrosoftScreenshot of Job MonitorScreenshot of Restore Pop Up

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages