Keepit vs. Skyvia Backup

No need for level 3 backup engineers, with common sense the platform is useable for level 1-3. Keepit takes care of the hassle, no sizing of storage, complicated connectors, or whatever. Point and back up and let it do its job.

Incentivized

Skyvia Backup is well suited for Salesforce backup creation, retention, and partial restoration.

• The initial setup is easy and straightforward.
• The GUI is very easy to use and you can select and restore the data you need very fast.
• The restoration of data is very fast.
• The support team is very helpful in case any problems arise.

Incentivized

• Skyvia Backup is a web tool, that's why we don't need to install and maintain it. The interface is pretty intuitive and you can clearly see what's going on with your backups, compare backup versions, and restore specific records per request.

• Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
• Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.

Incentivized

• We'd like some improvement on backup email notification - we receive emails if the backup creation has failed for some reason, but we don't receive them when it has been completed, or when we run out of disk space. It requires spending some additional time to log in and check whether the disk space is still enough. Would be great to save this time for other tasks.

until now, we are not planning to change to another product. the Office365 new inbuild data backup does not reach the capability of keepit so far.

Incentivized

Pretty easy to use and setup the backup. For restore there are some limitations and maybe sometimes its not clear how the result will look like in case of folder structure in exchange, especially when merging mailboxes.

Incentivized

Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

Incentivized

I love their Customer Care Team.

easy to implement, easy to use, runs smoothly

Incentivized

Veeam is our current backup supplier for on-prem infrastructure, whilst we are aiming to reduce and move fully cloud in the next 12 months, we anticipate a bigger investment in keepit as this is more favorable for us.

Incentivized

We evaluated Spanning Backup for Salesforce, but it didn't match our business scenario, as they create daily incremental backups without a possibility for retention.

• User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year
• Company blackout on disasters: pricelessly :-)
• Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year

Incentivized

• We haven't measured the ROI yet, but the fact that we don't have to pay per each user that accesses our backup account is very beneficial to us, as we are a small organization.