Kickserv vs. Method:CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kickserv
Score 9.3 out of 10
N/A
Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.
$79
per month
Method:CRM
Score 9.2 out of 10
N/A
Method:crm is a QuickBooks-integrated, cloud-based CRM platform.
$25
per month per user
Pricing
KickservMethod:CRM
Editions & Modules
Starter
$79
per month
Business
$159
per month
Premium
$239
per month
Solo
Free
Contact Management
$25
per month per user
CRM Pro
$44
per month per user
CRM Enterprise
$74
per month per user
Offerings
Pricing Offerings
KickservMethod:CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
KickservMethod:CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
8.6
21 Ratings
11% above category average
Customer data management / contact management00 Ratings10.021 Ratings
Workflow management00 Ratings10.019 Ratings
Territory management00 Ratings1.81 Ratings
Opportunity management00 Ratings10.019 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.019 Ratings
Contract management00 Ratings8.711 Ratings
Quote & order management00 Ratings10.017 Ratings
Interaction tracking00 Ratings9.018 Ratings
Channel / partner relationship management00 Ratings9.912 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
10.0
2 Ratings
29% above category average
Case management00 Ratings10.01 Ratings
Call center management00 Ratings9.92 Ratings
Help desk management00 Ratings10.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
8.9
19 Ratings
16% above category average
Lead management00 Ratings8.817 Ratings
Email marketing00 Ratings8.914 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
8.7
19 Ratings
14% above category average
Task management00 Ratings10.017 Ratings
Billing and invoicing management00 Ratings10.015 Ratings
Reporting00 Ratings6.216 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
8.0
17 Ratings
5% above category average
Forecasting00 Ratings8.98 Ratings
Pipeline visualization00 Ratings9.016 Ratings
Customizable reports00 Ratings6.117 Ratings
Customization
Comparison of Customization features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
8.8
18 Ratings
15% above category average
Custom fields00 Ratings9.018 Ratings
Custom objects00 Ratings9.017 Ratings
Scripting environment00 Ratings9.212 Ratings
API for custom integration00 Ratings8.014 Ratings
Security
Comparison of Security features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
9.5
18 Ratings
13% above category average
Single sign-on capability00 Ratings9.016 Ratings
Role-based user permissions00 Ratings10.018 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
10.0
2 Ratings
33% above category average
Marketing automation00 Ratings10.02 Ratings
Compensation management00 Ratings10.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Kickserv
-
Ratings
Method:CRM
9.9
14 Ratings
27% above category average
Mobile access00 Ratings9.914 Ratings
Best Alternatives
KickservMethod:CRM
Small Businesses
Method:CRM
Method:CRM
Score 9.2 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KickservMethod:CRM
Likelihood to Recommend
10.0
(10 ratings)
10.0
(23 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(3 ratings)
Usability
7.0
(1 ratings)
8.5
(17 ratings)
Support Rating
9.0
(1 ratings)
9.1
(18 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
KickservMethod:CRM
Likelihood to Recommend
Kickserv
We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
Read full review
Method Integration Inc.
Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
Read full review
Pros
Kickserv
  • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
  • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
  • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
Read full review
Method Integration Inc.
  • The customization team is brilliant!
  • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
  • The more organized I am, the more time I have to take care of my clients!
  • I have nothing but praise for the support team and the rest of the crew at Method.
Read full review
Cons
Kickserv
  • Integration with email marketing
  • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
  • More ability to customize templates (like adding additional artwork, pictures)
Read full review
Method Integration Inc.
  • I believe there is room for improvement with scaling down on the customizing (sometimes having too much isn't always a good thing)
  • The estimate creator in Method is not as fluid as making an estimate in QB. (moving lines around, adding lines, etc.)
Read full review
Likelihood to Renew
Kickserv
It's perfect for our company. We rely on it. Tech support is great. We're very happy.
Read full review
Method Integration Inc.
The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
Read full review
Usability
Kickserv
It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
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Method Integration Inc.
Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
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Support Rating
Kickserv
Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
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Method Integration Inc.
The support is great. They are on the line within minutes and share screen to figure out the problem immediately. I would highly recommend this product for that reason. I do wish the customization was a bit easier to use; however, with fewer settings that are available to the end user and an easier way to read the customization.
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Implementation Rating
Kickserv
No answers on this topic
Method Integration Inc.
Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
Read full review
Alternatives Considered
Kickserv
Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
Read full review
Method Integration Inc.
Method is by far the easiest of all platforms. It brings a lot of great features that Salesforce has as well as email campaign features like constant contact, all in one. The only thing I would add would be more reporting and custom report capability.
Read full review
Return on Investment
Kickserv
  • We are essentially paper free. No paper work orders.
  • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
  • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
Read full review
Method Integration Inc.
  • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
  • It has likely saved our company several hundred hours in the last 10 years.
  • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
Read full review
ScreenShots

Method:CRM Screenshots

Screenshot of Simplifies sales process and provides organization with a shared customer list.Screenshot of Strengthens customer relationships to provide better service.Screenshot of Stops sales from slipping through the cracks.Screenshot of Streamlines business processes to make teams happier and more productive.Screenshot of Automates sales processes.Screenshot of Method can be customized to fit a business.