Kissmetrics vs. Notepad++

[Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.

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well suited for 1) Coding and Development - Writing and editing code, Quick prototyping and testing of code snippets, Debugging and inspecting code using syntax highlighting and line numbering, 2) web development - Creating and editing HTML, CSS, JavaScript, and other web-related files .Managing and organizing web projects with multiple files and directories. Not suited for - 1) processing huge files 2) graphic designing 3) complex gui designs 3) Data Analysis and Manipulation - Editing and cleaning up text-based data files before importing them into analytical tools. Applying regular expressions to extract, transform, and manipulate data. 4) System Administration and IT - change system configuration file

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• The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
• Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
• Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
• Customer support!

• Notepad++ allows us to keep open files in tabs. Like in a web browser, these tabs let us access these files quickly and easily. Furthermore, even if we forget to save the files when closing the program or shutting down the PC, Notepad++ retains them in the open tabs when we reopen it.
• Notepad++ supports many different file types. We usually save our files created in Notepad as normal text files, but sometimes as JSON, PHP, and HTML files.
• Notepad++ is lightweight and requires little resources. Using it is snappy and responsive.
• The developer of Notepad++ frequently updates the software with bug fixes, performance improvements and new features.

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• Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
• Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
• Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.

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• UI looks a bit dated.
• Sometimes the number of options are overwhelming and require a quick search to figure out where to locate a particular function.
• Some way to do a diff between files would be great. Still need to resort to another paid app for that - unless it is a buried function I don't know about or there's a plugin for it.

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Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be

I use it every day for 13 years already and it never disappointed me

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Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.

There are lot of features to talk about. Especially the usability is good. Everyone can easily to use and user-friendly. Can also update easily. Can also write and execute the programming languages like C, C++ etc. Encoding is also the major feature that helps me a lot and converter as well.

The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.

Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.

Our front-line product support person (Mika) is great. She is responsive and great to work with.

However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.

Just to be clear, these comments only apply to escalated support issues.

I haven't needed to utilize any support related to Notepad++. I guess this is a good thing because I found it to be quite intuitive. There are almost infinite features you can tweak and plugins you can download but I haven't had to do that because Notepad++ is really good right out of the box.

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Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.

I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc. This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.

In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that

Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.

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Notepad for Windows, Microsoft Word...LibreOffice Writer....I have used all of these for code writing and editing. Once again I like the universal feel of Notepad++. Basic Notepad, is just that, basic...and kind of clunky for what it is. This is a cool that I have installed on all my computers and also keep it on a thumb drive if I need it elsewhere.

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• Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
• The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.

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• Productivity has increased for developers.
• It's free so instead of buying a piece of software, you can use this to replace many of them that may only specialize in one thing.
• It gives our developers confidence knowing they have such a reliable, free tool at their disposal.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info