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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kissmetrics

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

    $150

    per month

    Portainer

    Score9.8 out of 10
    N/APortainer is a centralized container management platform for containerized apps and IoT device management. It helps accelerate container adoption and reduce time-to-value on Kubernetes, Docker, and Swarm with a management portal, allowing users to deliver and manage containerized applications from the data center to the edge. Portainer helps - Reduce the operational complexity associated with multi-cluster management Bridge the skills gap and facilitate feature…

    $0

    Pricing
    KissmetricsPortainer
    Editions & Modules
    Growth
    $500
    Monthly Tracked People
    Power
    $850
    Monthly Tracked People
    Enterprise
    Custom
    Monthly Tracked People
    Portainer Business - 3 Nodes Free
    $0
    Home & Student
    $149
    per year
    Starter
    $995
    per year
    Professional
    $2995
    per year
    Enterprise
    Contact Sales for Pricing
    per year
    Offerings
    Pricing Offerings
    KissmetricsPortainer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$1,500 per installationOptional
    Additional DetailsWhat are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.—
    More Pricing Information
    Community Pulse
    KissmetricsPortainer
    Considered Both Products
    Kissmetrics
    No answer on this topic
    Portainer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    94 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    87 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    94 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    75 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    92 Answers
    Features
    KissmetricsPortainer
    Container Management
    Comparison of Container Management features of Kissmetrics and Portainer
    Feature
    Kissmetrics
    -
    Ratings
    Portainer
    8.6
    94 Ratings
    5% above category average
    Security and Isolation00 Ratings8.790 Ratings
    Cluster Management00 Ratings8.575 Ratings
    Storage Management00 Ratings8.680 Ratings
    Resource Allocation and Optimization00 Ratings8.183 Ratings
    Discovery Tools00 Ratings8.970 Ratings
    Analytics, Monitoring, and Logging00 Ratings8.690 Ratings
    Best Alternatives
    KissmetricsPortainer
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Mirantis Kubernetes Engine
    Score8 out of 10
    Medium-sized Companies
    Lead Forensics
    Score9 out of 10
    Amazon Elastic Container Service (Amazon ECS)
    Score8.6 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    SUSE Rancher
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KissmetricsPortainer
    Likelihood to Recommend
    8.9
    (48 ratings)
    8.6
    (94 ratings)
    Likelihood to Renew
    7.4
    (27 ratings)
    9.1
    (3 ratings)
    Usability
    7.1
    (6 ratings)
    8.5
    (15 ratings)
    Availability
    8.3
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (9 ratings)
    9.1
    (3 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (7 ratings)
    9.1
    (1 ratings)
    User Testimonials
    KissmetricsPortainer
    Likelihood to Recommend
    Kissmetrics
    [Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
    Incentivized
    Read full review
    Portainer
    Many developers, especially lesser experienced developers, don't have a really good background in setting up containers from the command line. Portainer is invaluable to them. Giving a UI to them gives them much more confidence and allows them to learn properties and capabilities of containers under far less stress. On the flip side of this, giving then a UI on a production system can lead to chaos...never give junior developers access to production servers.
    Incentivized
    Read full review
    Pros
    Kissmetrics
    • The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
    • Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
    • Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
    • Customer support!
    Read full review
    Portainer
    • Separating server maintenance with application development, providing a clear user interface for developers who don't want to worry about the underlying server.
    • RBAC for container deployment linked to a SAML IDP, not something particularly easy in a native Docker instance but point and shoot in Portainer, allowing the use of Azure / Okta etc to provide user access.
    • Image management with multiple repositories is super clear and reduces incidents
    Incentivized
    Read full review
    Cons
    Kissmetrics
    • Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
    • Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
    • Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
    Incentivized
    Read full review
    Portainer
    • When setting up static IPs for a new container, having the used ones for a specific network at hand would be cool or something like a mini IPAM of some sort...
    • Using the developertools to see "oh, it's a 40x or 500" when something doesn't seem to load because the ui just states "Didn't work" is kinda annoying. expandable toasts or something would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Kissmetrics
    Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be
    Read full review
    Portainer
    It is an excellent tool.
    Read full review
    Usability
    Kissmetrics
    Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.
    Read full review
    Portainer
    Accessibility for Non-Experts: even with some people having a bit longer on-boarding it is still very simple Quick setup is insanely useful, we can get it running in 10 seconds after installing docker Portainer has once again super clean UI and is very user friendly. Deployment/monitoring and management are super easy. I can tell just from a glance if something is out of date (watching at you Watchtower not doing your job for some reason)
    Incentivized
    Read full review
    Reliability and Availability
    Kissmetrics
    The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.
    Read full review
    Portainer
    No answers on this topic
    Performance
    Kissmetrics
    Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.
    Read full review
    Portainer
    No answers on this topic
    Support Rating
    Kissmetrics
    Our front-line product support person (Mika) is great. She is responsive and great to work with.

    However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.

    Just to be clear, these comments only apply to escalated support issues.
    Read full review
    Portainer
    One of their staff members jumped on a video call immediately with me and led me through the problem and solution during a quick session of screen sharing. In this day and age that is above and beyond, especially when it comes to software. It took approximately 5-10 minutes to diagnose and fix, including pleasantries!
    Read full review
    In-Person Training
    Kissmetrics
    Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.
    Read full review
    Portainer
    No answers on this topic
    Online Training
    Kissmetrics
    I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc. This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.
    Read full review
    Portainer
    No answers on this topic
    Implementation Rating
    Kissmetrics
    In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that
    Read full review
    Portainer
    It is really easy. Just follow the documentation.
    Incentivized
    Read full review
    Alternatives Considered
    Kissmetrics
    Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.
    Incentivized
    Read full review
    Portainer
    Portainer takes the cup in terms of usability and features. It is also more useful for smaller deployments, whereas Kubernetes in our opinion and experience, could probably be more suited to certain other use cases. Portainer is also a fresh feel among all the preexisting container management solutions and brings positivity and a new breeze in the industry.
    Read full review
    Return on Investment
    Kissmetrics
    • Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
    • The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.
    Incentivized
    Read full review
    Portainer
    • Increased productivity: Portainer's user-friendly interface and streamlined container management can help increase the productivity of IT teams.
    • Cost savings: By simplifying container management, Portainer can help reduce the time and resources required to manage container environments, potentially leading to cost savings.
    Incentivized
    Read full review
    ScreenShots

    Kissmetrics Screenshots

    Screenshot of Kissmetrics Activity Report is a part of our report suite called AnalyzeScreenshot of Kissmetrics Populations allow your to track your most important segment over timeScreenshot of Kissmetrics Campaigns allow you to engage your user with automated behavior-based emails when it is most effective

    Portainer Screenshots

    Screenshot of Portainer is a universal container management platform to help adopt and manage Docker, Kubernetes, Nomad and Edge environments.