Komprise vs. Rubrik

As any other archiving solution, it is very well suited for environments with a large footprint of unstructured data (CIFS / NFS shares for user data) with a large amount of unused/old files and a need to keep those unused files for long term. In our scenario, due to some legal and contractual constraints we need to keep these files for 15 years. Archiving is a good choice to move the unused files to a cheaper storage tier, both on-prem or cloud.

Incentivized

Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.

Incentivized

• It gives you a good overview on user data: files age, sizes, file types, owners, etc.
• It is very flexible on the archiving policies.
• The data scans are really fast without affecting storage's performance.
• It has a great alternative to STUB files, which they call 'bread crumbs' (symlinks to files).

Incentivized

• It just works right out of the box. No customizations were needed to start using.
• It protects several types of databases such as IBM DB2 that are not protected by competing products.
• The Rubrik Support team is very knowledgeable and responsive to our issues.

Incentivized

• Its licensing plan, which takes into account the amount of data analyzed instead of data transferred.

Incentivized

• Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

The support is top notch both tech and sales team, the tools are simple
to use and yet still is feature rich. Security is top of the list, the
product is sold and reliable, easy to configure and intuitive to use.

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.

Incentivized

Very easy to take in and pass on.

Incentivized

Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

We have used Veritas Enterprise Vault in the past, and besides its being a well-known player on the data archiving market, their tool is far more complex to implement, to manage and to keep working. Komprise is very robust and also very easy to implement, as most part of the job is done on Komprise side. The management console is delivered through a public URL as a SaaS platform. You only need to deploy a few VMs for scan/archiving/user access, which they call "Observer VMs." Komprise also doesn't uses Stub files, which is a poor implementation adopted by the competitor for file access. We had a lot of issues in the past with stub files. Komprise has implemented 'bread crumbs', which are CIFS symlinks to the files on the Observer. It is a very good implementation and it works really well.

Incentivized

Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.

The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.

Incentivized

We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.

Incentivized

Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud

Incentivized

• It allowed us to free up some space on our main storage during a time where we didn't have the budget to expand it.
• It allows us to move unused data to a cheaper storage tier (Azure Blobs).

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized