What users are saying about
35 Ratings
23 Ratings
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Lansweeper

Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.
Brandon Patton | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

Lansweeper
9.3
Vtiger
Software and hardware inventory tracking
Lansweeper
9.5
Vtiger
License management
Lansweeper
9.1
Vtiger
Asset relationship management
Lansweeper
9.5
Vtiger

Sales Force Automation

Lansweeper
Vtiger
7.7
Customer data management / contact management
Lansweeper
Vtiger
8.5
Workflow management
Lansweeper
Vtiger
6.8
Opportunity management
Lansweeper
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
Lansweeper
Vtiger
7.3
Contract management
Lansweeper
Vtiger
7.4
Quote & order management
Lansweeper
Vtiger
7.8
Interaction tracking
Lansweeper
Vtiger
9.4

Customer Service & Support

Lansweeper
Vtiger
7.8
Case management
Lansweeper
Vtiger
7.4
Help desk management
Lansweeper
Vtiger
8.2

Marketing Automation

Lansweeper
Vtiger
9.2
Lead management
Lansweeper
Vtiger
8.9
Email marketing
Lansweeper
Vtiger
9.4

CRM Project Management

Lansweeper
Vtiger
8.8
Task management
Lansweeper
Vtiger
8.0
Billing and invoicing management
Lansweeper
Vtiger
9.3
Reporting
Lansweeper
Vtiger
9.0

CRM Reporting & Analytics

Lansweeper
Vtiger
9.5
Forecasting
Lansweeper
Vtiger
8.9
Pipeline visualization
Lansweeper
Vtiger
10.0
Customizable reports
Lansweeper
Vtiger
9.5

Customization

Lansweeper
Vtiger
7.9
Custom fields
Lansweeper
Vtiger
7.8
Custom objects
Lansweeper
Vtiger
8.6
API for custom integration
Lansweeper
Vtiger
7.3

Social CRM

Lansweeper
Vtiger
5.9
Social engagement
Lansweeper
Vtiger
5.9

Platform

Lansweeper
Vtiger
5.6
Mobile access
Lansweeper
Vtiger
5.6

Security

Lansweeper
Vtiger
8.7
Role-based user permissions
Lansweeper
Vtiger
8.7

Pros

Lansweeper

  • Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices.
  • Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network.
  • Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.
Michael Metalios | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

Lansweeper

  • Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
  • Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
  • Datacenter compliance is a manual project. We used Excel extensively.
  • License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
Anonymous | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Likelihood to Renew

Lansweeper

Lansweeper 10.0
Based on 1 answer
The price to function scale is so far towards function it would be stupid to get rid of it
Mike Hempel | TrustRadius Reviewer

Vtiger

No score
No answers yet
No answers on this topic

Support Rating

Lansweeper

Lansweeper 9.8
Based on 5 answers
Lots of info online there are tons of SQL Reports you can copy from the web as Lansweeper and users post many of them. They also send out alerts that pop up on Lansweeper, letting you know of an update that you need for certain software and provide an SQL report so you can scan your system to see what PCs need this update.
Mike Bursack | TrustRadius Reviewer

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Lansweeper

Though Lansweeper isn't designed as a live network management tool, it's intended as a static Networked Asset Inventory Manager. It does share many functions with other applications, and the reporting tool in Lansweeper is much easier to use and to customize (create your own SQL queries to extract information) as well.
Anonymous | TrustRadius Reviewer

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

Lansweeper

  • We actually saved a decent amount of money by switching to Lansweeper.
  • The way we have Lansweeper currently setup is on a local machine but if that machine goes offline, we have no access to it. Easy to remedy but just something to note.
Matthew James | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Lansweeper

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lansweeper Editions & Modules

Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Add comparison