TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lansweeper

    Score8.7 out of 10
    N/ALansweeper helps organizations see, understand, and make confident decisions about their technology estate across IT, OT, IoT, and Cloud. Lansweeper automatically discovers and inventories every asset: hardware, software, and user—then connects that data to insights about usage, lifecycle, and risk. This is to create what the vendor describes as Technology Asset Intelligence (TAI): a trusted foundation of knowledge that turns raw inventory data into clear, actionable…

    $2,868

    per year (includes 2000 assets)

    Vtiger

    Score9 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    LansweeperVtiger
    Editions & Modules
    Starter
    $239
    per month (billed annually) Includes 2,000 assets
    Pro
    $439
    per month (billed annually) Includes 2,000 assets
    Enterprise
    Contact Sales
    Starts at 10,000 Assets
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    LansweeperVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional Details—Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    LansweeperVtiger
    Considered Both Products
    Lansweeper
    No answer on this topic
    Vtiger
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    LansweeperVtiger
    IT Asset Management
    Comparison of IT Asset Management features of Lansweeper and Vtiger
    Feature
    Lansweeper
    8.4
    17 Ratings
    8% above category average
    Vtiger
    -
    Ratings
    Software and hardware inventory tracking9.617 Ratings00 Ratings
    License management7.413 Ratings00 Ratings
    Asset lifecycle monitoring8.46 Ratings00 Ratings
    Asset relationship management8.016 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    9.3
    9 Ratings
    17% above category average
    Customer data management / contact management00 Ratings10.09 Ratings
    Workflow management00 Ratings9.09 Ratings
    Opportunity management00 Ratings9.09 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.09 Ratings
    Contract management00 Ratings9.07 Ratings
    Quote & order management00 Ratings9.07 Ratings
    Interaction tracking00 Ratings10.07 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    8.5
    7 Ratings
    10% above category average
    Case management00 Ratings8.07 Ratings
    Help desk management00 Ratings9.07 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    6.5
    7 Ratings
    17% below category average
    Lead management00 Ratings7.07 Ratings
    Email marketing00 Ratings6.07 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    8.7
    9 Ratings
    12% above category average
    Task management00 Ratings8.07 Ratings
    Billing and invoicing management00 Ratings9.08 Ratings
    Reporting00 Ratings9.08 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    8.7
    8 Ratings
    13% above category average
    Forecasting00 Ratings7.07 Ratings
    Pipeline visualization00 Ratings10.07 Ratings
    Customizable reports00 Ratings9.08 Ratings
    Customization
    Comparison of Customization features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    8.7
    9 Ratings
    13% above category average
    Custom fields00 Ratings10.09 Ratings
    Custom objects00 Ratings7.08 Ratings
    API for custom integration00 Ratings9.07 Ratings
    Social CRM
    Comparison of Social CRM features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    8.0
    6 Ratings
    6% above category average
    Social engagement00 Ratings8.06 Ratings
    Platform
    Comparison of Platform features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    10.0
    6 Ratings
    27% above category average
    Mobile access00 Ratings10.06 Ratings
    Security
    Comparison of Security features of Lansweeper and Vtiger
    Feature
    Lansweeper
    -
    Ratings
    Vtiger
    8.0
    9 Ratings
    5% below category average
    Role-based user permissions00 Ratings8.09 Ratings
    Best Alternatives
    LansweeperVtiger
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KACE Asset Management Appliance
    Score8.9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    KACE Systems Management Appliance
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LansweeperVtiger
    Likelihood to Recommend
    9.0
    (18 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.9
    (3 ratings)
    10.0
    (2 ratings)
    User Testimonials
    LansweeperVtiger
    Likelihood to Recommend
    Lansweeper
    Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.
    Incentivized
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    Lansweeper
    • Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices.
    • Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network.
    • Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.
    Incentivized
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    Lansweeper
    • Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
    • Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
    • Datacenter compliance is a manual project. We used Excel extensively.
    • License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
    Incentivized
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Lansweeper
    Superb tool
    Read full review
    Vtiger
    No answers on this topic
    Usability
    Lansweeper
    The tool is a web gui, and is mostly easy to navigate, but certain areas are more unclear than others. Identifying what im filtering for, or what menu option has what impact can be less straightforward than I'd like. Overall though, this tool will provide me with information other tools in my box just don't.
    Incentivized
    Read full review
    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
    Read full review
    Support Rating
    Lansweeper
    Lots of info online there are tons of SQL Reports you can copy from the web as Lansweeper and users post many of them. They also send out alerts that pop up on Lansweeper, letting you know of an update that you need for certain software and provide an SQL report so you can scan your system to see what PCs need this update.
    Incentivized
    Read full review
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
    Read full review
    Alternatives Considered
    Lansweeper
    In short it has more features and its a more robust solution and it works well with those solutions. I am sure it will keep track with Ai and action recommendations in the future as I didnt see any of it on the platform (at least the one we use) I thin that is the only thing that is missing in the current product
    Incentivized
    Read full review
    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
    Read full review
    Return on Investment
    Lansweeper
    • It had a positive impact on solutions expense cause several teams we're using different solutions with different costs that used several servers and DB resources. Now, we've been able to simply that a lot with Lansweeper.
    • With my previous point, people had to train and learn about each of their solutions. Now we can put a team in charge and so the other teams can focus on other tasks.
    • Last year Lansweeper changed their licencing prices a lot so it slashed our budget.
    Incentivized
    Read full review
    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Lansweeper Screenshots

    Screenshot of the Lansweeper BI Dashboard, where users can refine data using advanced filters, and stay informed with email alerts for key metrics, and dive deep into analytics with included exploration tools. Data can also be exported.Screenshot of the Inventory, which is the centralized hub for all discovered assets in an environment. Here, users can navigate through assets, perform actions like rescanning, editing, or deleting assets, and manage relationships between them. Default groups, sorting options, and tailored views can be used to locate and organize specific assets of interest.Screenshot of Lansweeper’s Risk insights for vulnerability data tied to assets. This helps to create visibility into assets with known vulnerabilities to assess severity levels and enhance triage and incident response efforts.Screenshot of Lansweeper’s diagrams, used to explore interconnected views of a network and virtual topologies, powered by inventory data within Lansweeper Site. The visual representations can be exported and shared to enhance cross-team understanding and collaboration.Screenshot of Lansweeper’s Scanning, which provides comprehensive infrastructure discovery. This can be used to discover every IT, OT, IoT, cloud, and mobile asset in an environment along with details that include hardware, software, users, and configuration.

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger