What users are saying about
15 Ratings
13 Ratings
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Score 8.3 out of 100
15 Ratings
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Score 8 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is amazingly flexible to your business model. For example, in addition to tracking movement of leads through your sales pipeline, Pipeliner CRM can be used to track internal processes, like RFQ and RFPs through your organization. It's highly adaptable across your organization.
Babette Ten Haken | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
Pipeliner CRM
8.4
Customer data management / contact management
Less Annoying CRM
10.0
Pipeliner CRM
8.6
Workflow management
Less Annoying CRM
10.0
Pipeliner CRM
7.6
Territory management
Less Annoying CRM
8.7
Pipeliner CRM
8.1
Opportunity management
Less Annoying CRM
10.0
Pipeliner CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
Pipeliner CRM
8.3
Contract management
Less Annoying CRM
7.4
Pipeliner CRM
7.6
Quote & order management
Less Annoying CRM
6.9
Pipeliner CRM
9.6
Interaction tracking
Less Annoying CRM
10.0
Pipeliner CRM
7.7
Channel / partner relationship management
Less Annoying CRM
7.7
Pipeliner CRM
8.7

Customer Service & Support

Less Annoying CRM
9.4
Pipeliner CRM
9.3
Case management
Less Annoying CRM
8.8
Pipeliner CRM
9.1
Help desk management
Less Annoying CRM
10.0
Pipeliner CRM
9.6
Call center management
Less Annoying CRM
Pipeliner CRM
9.1

Marketing Automation

Less Annoying CRM
8.5
Pipeliner CRM
8.0
Lead management
Less Annoying CRM
8.9
Pipeliner CRM
7.8
Email marketing
Less Annoying CRM
8.1
Pipeliner CRM
8.2

CRM Project Management

Less Annoying CRM
8.3
Pipeliner CRM
8.6
Task management
Less Annoying CRM
8.8
Pipeliner CRM
7.8
Reporting
Less Annoying CRM
7.8
Pipeliner CRM
8.8
Billing and invoicing management
Less Annoying CRM
Pipeliner CRM
9.1

CRM Reporting & Analytics

Less Annoying CRM
7.5
Pipeliner CRM
8.7
Forecasting
Less Annoying CRM
7.4
Pipeliner CRM
8.8
Pipeline visualization
Less Annoying CRM
8.3
Pipeliner CRM
9.0
Customizable reports
Less Annoying CRM
6.8
Pipeliner CRM
8.4

Customization

Less Annoying CRM
9.1
Pipeliner CRM
8.4
Custom fields
Less Annoying CRM
10.0
Pipeliner CRM
8.6
Scripting environment
Less Annoying CRM
8.1
Pipeliner CRM
9.1
API for custom integration
Less Annoying CRM
9.1
Pipeliner CRM
7.9
Custom objects
Less Annoying CRM
Pipeliner CRM
8.0

Platform

Less Annoying CRM
8.5
Pipeliner CRM
8.9
Mobile access
Less Annoying CRM
8.5
Pipeliner CRM
8.9

Security

Less Annoying CRM
8.2
Pipeliner CRM
8.2
Role-based user permissions
Less Annoying CRM
8.2
Pipeliner CRM
8.1
Single sign-on capability
Less Annoying CRM
Pipeliner CRM
8.3

Social CRM

Less Annoying CRM
Pipeliner CRM
8.1
Social data
Less Annoying CRM
Pipeliner CRM
7.9
Social engagement
Less Annoying CRM
Pipeliner CRM
8.2

Integrations with 3rd-party Software

Less Annoying CRM
Pipeliner CRM
8.6
Marketing automation
Less Annoying CRM
Pipeliner CRM
8.1
Compensation management
Less Annoying CRM
Pipeliner CRM
9.1

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Pipeliner CRM

  • Pipeliner CRM needs to create a video chat room where you can see exactly where your employee is working in the field.
  • Pipeliner CRM needs to integrate a command where a user can use his voice to command what he wants.
Simon Tarh | TrustRadius Reviewer

Likelihood to Renew

Less Annoying CRM

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Pipeliner CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Pipeliner CRM

It is better than Pipedrive since its features are more advanced than Pipedrive. Pipeliner has a better mobile app and its features are great to use.
Hamza Naeem | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
Pipeliner CRM
8.3

Likelihood to Renew

Less Annoying CRM
Pipeliner CRM
9.1

Support Rating

Less Annoying CRM
9.1
Pipeliner CRM

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