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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Pricing
    Less Annoying CRMAgentforce Sales
    Editions & Modules
    Always
    $15
    per month per user
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Less Annoying CRMAgentforce Sales
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.—
    More Pricing Information
    Community Pulse
    Less Annoying CRMAgentforce Sales
    Considered Both Products
    Less Annoying CRM
    Chose Less Annoying CRM
    I didn't use other platforms long - they required too much learning from me and presented a sense of overwhelm that drove me back to my spreadsheets. Less Annoying CRM was easy from the beginning. It says what it is on the tin.
    Incentivized
    Chose Less Annoying CRM
    ease of use, fixed monthly fee, customer support
    Incentivized
    Chose Less Annoying CRM
    I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will …
    Incentivized
    Chose Less Annoying CRM
    Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and …
    Incentivized
    Chose Less Annoying CRM
    LACRM is definitely the superior choice in all areas.
    Incentivized
    Chose Less Annoying CRM
    The others that I looked at had cumbersome pricing structures. This is the best by far. Startup was instantaneous. Others had an onboarding sequence. Phone and email support was thorough, personal and did not require reliance on a ticketing system or a queue that ended up in …
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    56 Answers
    91%
    Would buy again
    209 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    56 Answers
    94%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    56 Answers
    94%
    Happy with the feature set
    216 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    55 Answers
    91%
    Lived up to sales and marketing promises
    143 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    81%
    Implementation went as expected
    125 Answers
    Features
    Less Annoying CRMAgentforce Sales
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    9.1
    64 Ratings
    15% above category average
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Customer data management / contact management9.963 Ratings8.6268 Ratings
    Workflow management9.555 Ratings8.6258 Ratings
    Territory management8.124 Ratings7.5211 Ratings
    Opportunity management9.947 Ratings9.0258 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.751 Ratings7.7243 Ratings
    Contract management8.425 Ratings8.0214 Ratings
    Quote & order management7.721 Ratings7.6197 Ratings
    Interaction tracking9.945 Ratings8.9228 Ratings
    Channel / partner relationship management8.727 Ratings8.0190 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    9.9
    54 Ratings
    25% above category average
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Case management9.947 Ratings8.3102 Ratings
    Help desk management9.948 Ratings7.286 Ratings
    Call center management00 Ratings7.782 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    8.8
    40 Ratings
    13% above category average
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Lead management9.039 Ratings7.8238 Ratings
    Email marketing8.621 Ratings7.9205 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    9.7
    52 Ratings
    23% above category average
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Task management9.951 Ratings8.3235 Ratings
    Reporting9.537 Ratings8.7200 Ratings
    Billing and invoicing management00 Ratings7.078 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    8.7
    37 Ratings
    13% above category average
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Forecasting7.817 Ratings7.8228 Ratings
    Pipeline visualization8.432 Ratings8.5247 Ratings
    Customizable reports9.927 Ratings8.7257 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    8.9
    53 Ratings
    15% above category average
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Custom fields9.752 Ratings9.0248 Ratings
    Scripting environment8.311 Ratings7.6175 Ratings
    API for custom integration8.510 Ratings8.5209 Ratings
    Custom objects00 Ratings8.7238 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    8.6
    11 Ratings
    13% above category average
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Marketing automation8.711 Ratings7.9212 Ratings
    Compensation management8.64 Ratings7.9146 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    9.9
    34 Ratings
    26% above category average
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Mobile access9.934 Ratings8.3231 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    10.0
    31 Ratings
    17% above category average
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Role-based user permissions10.031 Ratings9.0254 Ratings
    Single sign-on capability00 Ratings9.0220 Ratings
    Social CRM
    Comparison of Social CRM features of Less Annoying CRM and Salesforce Agentforce Sales
    Feature
    Less Annoying CRM
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    160 Ratings
    2% above category average
    Social data00 Ratings8.0158 Ratings
    Social engagement00 Ratings7.3156 Ratings
    Best Alternatives
    Less Annoying CRMAgentforce Sales
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMAgentforce Sales
    Likelihood to Recommend
    9.9
    (65 ratings)
    8.9
    (470 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (61 ratings)
    Usability
    9.9
    (51 ratings)
    8.4
    (166 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (29 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (20 ratings)
    Support Rating
    9.1
    (30 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (19 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (85 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Less Annoying CRMAgentforce Sales
    Likelihood to Recommend
    Less Annoying CRM
    This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.
    Read full review
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
    Read full review
    Reliability and Availability
    Less Annoying CRM
    No answers on this topic
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Performance
    Less Annoying CRM
    No answers on this topic
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    In-Person Training
    Less Annoying CRM
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Online Training
    Less Annoying CRM
    No answers on this topic
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
    Read full review
    Alternatives Considered
    Less Annoying CRM
    No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you need. With all other CRM's I've used and evaluated you need to go through "a setup" which either cost you money and/or your time. I figure if it takes a setup involving people (consultants) before getting started it says a lot about the flexibility in terms of what your can do later on.
    Read full review
    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Contract Terms and Pricing Model
    Less Annoying CRM
    No answers on this topic
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
    Read full review
    Scalability
    Less Annoying CRM
    No answers on this topic
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
    Read full review
    Professional Services
    Less Annoying CRM
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

    Agentforce Sales Screenshots

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