Less Annoying CRM vs. Salesforce Starter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Less Annoying CRM
Score 9.8 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Salesforce Starter
Score 9.0 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.N/A
Pricing
Less Annoying CRMSalesforce Starter
Editions & Modules
Always
$15
per month per user
No answers on this topic
Offerings
Pricing Offerings
Less Annoying CRMSalesforce Starter
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Community Pulse
Less Annoying CRMSalesforce Starter
Considered Both Products
Less Annoying CRM
Chose Less Annoying CRM
I found Less Annoying CRM to be infinitely easier to use and navigate. Much simpler and easier to learn. As business owners, we have so much to do everyday and learning a new system can feel intimidating. Less Annoying CRM has never once made me feel that way. If I need extra …
Chose Less Annoying CRM
Monday Zoho Microsoft Dynamics 365 ...Less Annoying CRM is easier to use and has the features I need.
Chose Less Annoying CRM
This is my first CRM but compared to free trials from other applications it was far superior
Chose Less Annoying CRM
I didn't use other platforms long - they required too much learning from me and presented a sense of overwhelm that drove me back to my spreadsheets. Less Annoying CRM was easy from the beginning. It says what it is on the tin.
Chose Less Annoying CRM
Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things …
Chose Less Annoying CRM
No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you …
Chose Less Annoying CRM
Simpler and more versatile than Pipedrive, where I actually get to speak with a customer service rep rather than be provided instructional recorded videos when I need help.
Chose Less Annoying CRM
I used Salesforce in the past when I worked for a large corporation. Less Annoying CRM seems to be more user friendly and very simple to implement
Chose Less Annoying CRM
The name says it all. Less Annoying CRM is less annoying. I don't have to invest vast amounts of time learning or bypassing features I will never use. I don't have to pay for those features either. Less Annoying CRM is much more intuitive, so I don't have to waste type learning …
Chose Less Annoying CRM
We chose Less Annoying CRM because when searching for a good CRM, we found this program had everything we needed at an affordable rate. When you are a private business owner, you have several business expenses, so to get everything we needed in the price range that was also …
Chose Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have.
It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you …
Chose Less Annoying CRM
Insightly turned out to be so rigid, it did not meet our needs. They were very hard to get in contact with, never by placing a call. And they have questionable business practices, forced us into paying for another year of service we had no intention of using. Their product …
Chose Less Annoying CRM
I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will …
Chose Less Annoying CRM
I used ACT! heavily in the 1990's to great success in my sales/account management job. It was a great tool at the time. But it seems ACT! hasn't kept up with the market and the current reviews reflect it - "clunky," "out of date," "cumbersome" were common in many of the …
Chose Less Annoying CRM
I did not like Salesforce because it was over engineered for what a sales person. The cells were too small to read easily when entering contacts. There were lots of irrelevant cells in the contact form. Required fields (I know this was our administrator) were excessive and not …
Chose Less Annoying CRM
keap does better if you want to spend the money to create fully automated campaigns. If you want a CRM that helps manage prospect and clients Less Annoying CRM wins
Chose Less Annoying CRM
Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and …
Salesforce Starter
Chose Salesforce Starter
The Zoho system is free and gives a long trial product. The salesforce brand is well known, and I wanted to try a good European crm product. The account manager was South African and very friendly. The system was trained on a demo, whereas Zoho did not offer an account …
Chose Salesforce Starter
more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
Chose Salesforce Starter
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across …
Chose Salesforce Starter
We selected SalesforceIQ over insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product.
Features
Less Annoying CRMSalesforce Starter
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Less Annoying CRM
9.2
Ratings
15% above category average
Salesforce Starter
8.7
Ratings
10% above category average
Customer data management / contact management9.90 Ratings7.40 Ratings
Workflow management9.40 Ratings00 Ratings
Territory management9.00 Ratings7.50 Ratings
Opportunity management9.90 Ratings9.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.50 Ratings9.50 Ratings
Contract management8.40 Ratings00 Ratings
Quote & order management7.70 Ratings9.50 Ratings
Interaction tracking9.90 Ratings8.40 Ratings
Channel / partner relationship management8.80 Ratings9.70 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Less Annoying CRM
9.9
Ratings
25% above category average
Salesforce Starter
-
Ratings
Case management9.90 Ratings00 Ratings
Help desk management9.90 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Less Annoying CRM
8.8
Ratings
12% above category average
Salesforce Starter
7.4
Ratings
5% below category average
Lead management9.00 Ratings7.40 Ratings
Email marketing8.50 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Less Annoying CRM
9.6
Ratings
22% above category average
Salesforce Starter
8.2
Ratings
6% above category average
Task management9.90 Ratings9.50 Ratings
Reporting9.30 Ratings8.70 Ratings
Billing and invoicing management00 Ratings6.50 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Less Annoying CRM
8.9
Ratings
14% above category average
Salesforce Starter
9.0
Ratings
15% above category average
Forecasting8.30 Ratings9.00 Ratings
Pipeline visualization8.50 Ratings8.80 Ratings
Customizable reports9.90 Ratings9.20 Ratings
Customization
Comparison of Customization features of Product A and Product B
Less Annoying CRM
8.8
Ratings
13% above category average
Salesforce Starter
7.0
Ratings
10% below category average
Custom fields9.60 Ratings7.30 Ratings
Scripting environment8.20 Ratings6.00 Ratings
API for custom integration8.60 Ratings7.50 Ratings
Custom objects00 Ratings7.30 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Less Annoying CRM
8.5
Ratings
12% above category average
Salesforce Starter
8.2
Ratings
8% above category average
Marketing automation8.60 Ratings8.30 Ratings
Compensation management8.40 Ratings8.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Less Annoying CRM
9.9
Ratings
25% above category average
Salesforce Starter
8.3
Ratings
8% above category average
Mobile access9.90 Ratings8.30 Ratings
Security
Comparison of Security features of Product A and Product B
Less Annoying CRM
10.0
Ratings
17% above category average
Salesforce Starter
8.7
Ratings
3% above category average
Role-based user permissions10.00 Ratings8.70 Ratings
Single sign-on capability00 Ratings8.70 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Less Annoying CRM
-
Ratings
Salesforce Starter
8.5
Ratings
12% above category average
Social engagement00 Ratings8.50 Ratings
Best Alternatives
Less Annoying CRMSalesforce Starter
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Less Annoying CRMSalesforce Starter
Likelihood to Recommend
9.9
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
4.0
(0 ratings)
Usability
9.9
(0 ratings)
8.5
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Less Annoying CRMSalesforce Starter
Likelihood to Recommend
Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
Read full review
SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Read full review
Pros
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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  • Sales CRM with built-in guidance and reminders to manage and track opportunities.
  • Self-service for customers and internal employee needs. Integrates forms and chatbots very easily into your existing website.
  • Guided setup with inherent flows to make transitioning from legacy systems to new age cloud-based technologies
  • Integrates with Outlook and Gmail extremely well. Includes the Salesforce Inbox mobile app to link records with calendar and email. Email reminders included automatically.
  • The Salesforce Mobile App comes with Starter, making it super easy to work on the go, even in remote areas.
Read full review
Cons
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
Read full review
  • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
  • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
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Likelihood to Renew
Excellent product which meets my needs of a complex industry
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No answers on this topic
Usability
I knew nothing about CRMs, and within a day of purchasing Less Annoying CRM, I was able to set up my contacts list with custom fields. After a brief call to Customer Service, I was able to set up my first pipelines and understand how to use them. This CRM is so simple to use, and extremely versatile.
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easy to use, training is intuitive and can be peer taught if needed. Not overly complex so that users can get started within a very short period of time.
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Support Rating
Customer support is fantastic with these guys, they’re always very prompt to answer, and the team is very personable and easy to work with. I can’t really say much more than that, my interactions have been fairly limited, but what interactions I had, I can see without a shadow of a doubt they were very enjoyable and swift in resolving my issues.
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No answers on this topic
Implementation Rating
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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No answers on this topic
Alternatives Considered
I found Less Annoying CRM to be infinitely easier to use and navigate. Much simpler and easier to learn. As business owners, we have so much to do everyday and learning a new system can feel intimidating. Less Annoying CRM has never once made me feel that way. If I need extra help, I love that it's easy to find the answers I'm looking for.
Read full review
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in
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Return on Investment
  • Ability to track my RFP by various metrics has been a game changer for me
  • Having all of the client details including notes and emails in one place saves a ton of time.
  • Reporting capabilities makes end of year review much easier.
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  • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
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ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

Salesforce Starter Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of