TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lifesize Video Conferencing

    Score9 out of 10
    N/ALifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

    $12.95

    Call for pricing

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A
    Pricing
    Lifesize Video ConferencingM‑Files
    Editions & Modules
    Enterprise
    $12.95 per user/month
    Call for pricing
    Plus
    $14.95 per user/month
    Call for pricing
    Standard
    $16.95 per user/month
    Call for pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Lifesize Video ConferencingM‑Files
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling—
    More Pricing Information
    Community Pulse
    Lifesize Video ConferencingM‑Files
    Considered Both Products
    Lifesize
    No answer on this topic
    MFiles
    No answer on this topic
    Key User Insights
    Would buy again
    79%
    Would buy again
    11 Answers
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    10 Answers
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Lifesize Video ConferencingM‑Files
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Lifesize Video Conferencing and M‑Files
    Feature
    Lifesize Video Conferencing
    8.9
    160 Ratings
    12% above category average
    M‑Files
    -
    Ratings
    High quality audio8.9160 Ratings00 Ratings
    High quality video8.9158 Ratings00 Ratings
    Low bandwidth requirements8.9150 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Lifesize Video Conferencing and M‑Files
    Feature
    Lifesize Video Conferencing
    9.0
    155 Ratings
    12% above category average
    M‑Files
    -
    Ratings
    Desktop sharing9.0155 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Lifesize Video Conferencing and M‑Files
    Feature
    Lifesize Video Conferencing
    8.9
    148 Ratings
    8% above category average
    M‑Files
    -
    Ratings
    Calendar integration8.9112 Ratings00 Ratings
    Meeting initiation8.9141 Ratings00 Ratings
    Record meetings / events8.9112 Ratings00 Ratings
    Slideshows8.996 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Lifesize Video Conferencing and M‑Files
    Feature
    Lifesize Video Conferencing
    9.0
    93 Ratings
    11% above category average
    M‑Files
    -
    Ratings
    Live chat9.092 Ratings00 Ratings
    Q&A9.062 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Lifesize Video Conferencing and M‑Files
    Feature
    Lifesize Video Conferencing
    9.0
    113 Ratings
    11% above category average
    M‑Files
    -
    Ratings
    Participant roles & permissions9.0113 Ratings00 Ratings
    Best Alternatives
    Lifesize Video ConferencingM‑Files
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    pdfFiller
    Score9 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lifesize Video ConferencingM‑Files
    Likelihood to Recommend
    8.0
    (161 ratings)
    9.9
    (68 ratings)
    Likelihood to Renew
    10.0
    (23 ratings)
    9.9
    (15 ratings)
    Usability
    8.4
    (36 ratings)
    8.2
    (12 ratings)
    Availability
    8.2
    (7 ratings)
    9.1
    (3 ratings)
    Performance
    8.2
    (15 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.0
    (48 ratings)
    8.0
    (11 ratings)
    In-Person Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (5 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    8.0
    (135 ratings)
    8.2
    (8 ratings)
    Configurability
    7.7
    (10 ratings)
    9.6
    (2 ratings)
    Ease of integration
    7.4
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (18 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.2
    (6 ratings)
    7.0
    (3 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    7.0
    (3 ratings)
    User Testimonials
    Lifesize Video ConferencingM‑Files
    Likelihood to Recommend
    Lifesize
    Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
    Read full review
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
    Read full review
    Pros
    Lifesize
    • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
    • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
    • Camera quality is great and provides clear video for our organization.
    • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
    Incentivized
    Read full review
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
    Read full review
    Cons
    Lifesize
    • Lack of features or options to integrate with other solutions
    • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
    • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
    Incentivized
    Read full review
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
    Read full review
    Likelihood to Renew
    Lifesize
    Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
    Incentivized
    Read full review
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
    Read full review
    Usability
    Lifesize
    Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
    Incentivized
    Read full review
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
    Read full review
    Reliability and Availability
    Lifesize
    Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
    Incentivized
    Read full review
    MFiles
    always there.
    Incentivized
    Read full review
    Performance
    Lifesize
    Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
    Incentivized
    Read full review
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
    Read full review
    Support Rating
    Lifesize
    Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
    Incentivized
    Read full review
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
    Read full review
    In-Person Training
    Lifesize
    Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
    Incentivized
    Read full review
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
    Read full review
    Online Training
    Lifesize
    I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
    Incentivized
    Read full review
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
    Read full review
    Implementation Rating
    Lifesize
    Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
    Incentivized
    Read full review
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
    Read full review
    Alternatives Considered
    Lifesize
    When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
    Read full review
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
    Read full review
    Scalability
    Lifesize
    With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
    Incentivized
    Read full review
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
    Read full review
    Return on Investment
    Lifesize
    • Training users on how to use the software is quick and easy.
    • Calling abroad saves a good chunk of money for both the end user and company.
    • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
    Incentivized
    Read full review
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
    Read full review
    ScreenShots

    Lifesize Video Conferencing Screenshots

    Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items