Lifesize Video Conferencing
Top Rated
290 Ratings
Polycom RealPresence Group Series
58 Ratings

Lifesize Video Conferencing

Top Rated
290 Ratings
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Score 8.1 out of 100

Based on 290 reviews and ratings

Polycom RealPresence Group Series

58 Ratings
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Score 7.4 out of 100

Based on 58 reviews and ratings

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    8.0

    Lifesize Video Conferencing

    80%

    Polycom RealPresence Group Series

    Feature Set Not Supported
    N/A
    Lifesize Video Conferencing ranks higher in 3/3 features
    Lifesize Video Conferencing ranks higher in 3/3 features

    High quality audio

    8.1
    81%
    163 Ratings
    N/A
    0 Ratings

    High quality video

    8.3
    83%
    161 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    7.5
    75%
    153 Ratings
    N/A
    0 Ratings

    Screen Sharing

    8.3

    Lifesize Video Conferencing

    83%

    Polycom RealPresence Group Series

    Feature Set Not Supported
    N/A
    Lifesize Video Conferencing ranks higher in 1/1 features
    Lifesize Video Conferencing ranks higher in 1/1 features

    Desktop sharing

    8.3
    83%
    158 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    7.5

    Lifesize Video Conferencing

    75%

    Polycom RealPresence Group Series

    Feature Set Not Supported
    N/A
    Lifesize Video Conferencing ranks higher in 4/4 features
    Lifesize Video Conferencing ranks higher in 4/4 features

    Calendar integration

    7.6
    76%
    115 Ratings
    N/A
    0 Ratings

    Meeting initiation

    7.6
    76%
    144 Ratings
    N/A
    0 Ratings

    Record meetings / events

    7.4
    74%
    114 Ratings
    N/A
    0 Ratings

    Slideshows

    7.4
    74%
    99 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    8.4

    Lifesize Video Conferencing

    84%

    Polycom RealPresence Group Series

    Feature Set Not Supported
    N/A
    Lifesize Video Conferencing ranks higher in 2/2 features
    Lifesize Video Conferencing ranks higher in 2/2 features

    Live chat

    8.5
    85%
    94 Ratings
    N/A
    0 Ratings

    Q&A

    8.4
    84%
    64 Ratings
    N/A
    0 Ratings

    Online Events Security

    8.9

    Lifesize Video Conferencing

    89%

    Polycom RealPresence Group Series

    Feature Set Not Supported
    N/A
    Lifesize Video Conferencing ranks higher in 1/1 features
    Lifesize Video Conferencing ranks higher in 1/1 features

    Participant roles & permissions

    8.9
    89%
    116 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Lifesize Video Conferencing is rated higher in 1 area: Likelihood to Renew
    • Polycom RealPresence Group Series is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.9

    Lifesize Video Conferencing

    79%
    164 Ratings
    8.5

    Polycom RealPresence Group Series

    85%
    27 Ratings

    Likelihood to Renew

    10.0

    Lifesize Video Conferencing

    100%
    25 Ratings
    7.3

    Polycom RealPresence Group Series

    73%
    1 Rating

    Usability

    8.5

    Lifesize Video Conferencing

    85%
    40 Ratings
    8.7

    Polycom RealPresence Group Series

    87%
    4 Ratings

    Availability

    8.2

    Lifesize Video Conferencing

    82%
    15 Ratings

    Polycom RealPresence Group Series

    N/A
    0 Ratings

    Performance

    8.2

    Lifesize Video Conferencing

    82%
    31 Ratings

    Polycom RealPresence Group Series

    N/A
    0 Ratings

    Support Rating

    7.4

    Lifesize Video Conferencing

    74%
    93 Ratings
    8.7

    Polycom RealPresence Group Series

    87%
    6 Ratings

    In-Person Training

    7.3

    Lifesize Video Conferencing

    73%
    2 Ratings

    Polycom RealPresence Group Series

    N/A
    0 Ratings

    Online Training

    9.1

    Lifesize Video Conferencing

    91%
    5 Ratings

    Polycom RealPresence Group Series

    N/A
    0 Ratings

    Implementation Rating

    8.0

    Lifesize Video Conferencing

    80%
    411 Ratings

    Polycom RealPresence Group Series

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    8.0

    Lifesize Video Conferencing

    80%
    1 Rating

    Polycom RealPresence Group Series

    N/A
    0 Ratings

    Product Scalability

    8.2

    Lifesize Video Conferencing

    82%
    19 Ratings

    Polycom RealPresence Group Series

    N/A
    0 Ratings

    Professional Services

    8.0

    Lifesize Video Conferencing

    80%
    1 Rating

    Polycom RealPresence Group Series

    N/A
    0 Ratings

    Likelihood to Recommend

    Lifesize Video Conferencing

    I think there's much better options out there. In a small setting, they might be suitable but I don't believe they scale very well in any medium-large size businesses.We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.

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    Curt Sminkey | TrustRadius Reviewer
    Curt Sminkey
    View all 164 answers on this topic

    Polycom RealPresence Group Series

    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 27 answers on this topic

    Pros

    Lifesize Video Conferencing

    • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
    • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
    • Camera quality is great and provides clear video for our organization.
    • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 164 answers on this topic

    Polycom RealPresence Group Series

    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications

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    Curt Sminkey | TrustRadius Reviewer
    Curt Sminkey
    View all 27 answers on this topic

    Cons

    Lifesize Video Conferencing

    • The network was unstable during some calls regardless of the size. The screen would shake throughout the call.
    • There were challenges logging into a meetings to the point where we would have to log off our pc and log back in.
    • Sporadic Audio issues would take place regardless of where we would us the app, on-campus or off campus

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 164 answers on this topic

    Polycom RealPresence Group Series

    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 27 answers on this topic

    Pricing Details

    Lifesize Video Conferencing

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0 Call for pricing

    Lifesize Video Conferencing Editions & Modules

    Edition
    Plus$14.95 per user/month1
    Enterprise$12.95 per user/month1
    Standard$16.95 per user/month1
    1. Call for pricing
    Additional Pricing Details
    With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling

    Polycom RealPresence Group Series

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Polycom RealPresence Group Series Editions & Modules

    —
    Additional Pricing Details
    —

    Likelihood to Renew

    Lifesize Video Conferencing

    Lifesize Video Conferencing 10.0
    Based on 25 answers
    Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.

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    Bob Brandner | TrustRadius Reviewer
    Bob Brandner
    View all 25 answers on this topic

    Polycom RealPresence Group Series

    Polycom RealPresence Group Series 7.3
    Based on 1 answer
    We love the product and is totally integrated in our company.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Usability

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.5
    Based on 40 answers
    Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 40 answers on this topic

    Polycom RealPresence Group Series

    Polycom RealPresence Group Series 8.7
    Based on 4 answers
    Polycom RealPresence group series is most ideal for corporate sectors for larger meeting rooms where the virtual interaction happens on a frequent basis. It supports most of the global meeting platforms via IP-based or SIP-based dial-in and simultaneously it's secure too. While designing meeting rooms with automation it works perfectly with third-party programmed interfaces

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    Sonu Kumar | TrustRadius Reviewer
    Sonu Kumar
    View all 4 answers on this topic

    Reliability and Availability

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.2
    Based on 15 answers
    Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect

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    Bill Kopf | TrustRadius Reviewer
    Bill Kopf
    View all 15 answers on this topic

    Polycom RealPresence Group Series

    No score
    No answers yet
    No answers on this topic

    Performance

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.2
    Based on 31 answers
    Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.

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    Anthony Sopher | TrustRadius Reviewer
    Anthony Sopher
    View all 31 answers on this topic

    Polycom RealPresence Group Series

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Lifesize Video Conferencing

    Lifesize Video Conferencing 7.4
    Based on 93 answers
    Lifesize's support team will help us immediately after locking the complaint. They are very supportive & cooperative. Lifesize is the only Video Conferencing brand that replaces the faulty unit with a brand new unit. this is the most important feature & factor which have to consider while buying the Video Conferencing Solution. Lifesize is trustworthy.

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    Radhika Chavan | TrustRadius Reviewer
    Radhika Chavan
    View all 93 answers on this topic

    Polycom RealPresence Group Series

    Polycom RealPresence Group Series 8.7
    Based on 6 answers
    The support and maintenance is only as good as your own helpdesk. First line is your own IT department and they need to be fully versed in using the systems and configuring them. Beyond this, Polycom's 2nd/3rd line support is good but by that time you will have wasted a long time insofar as your system will be down. The RMA process is good for maintenance support codecs but again, you're paying for this on an annual basis

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    In-Person Training

    Lifesize Video Conferencing

    Lifesize Video Conferencing 7.3
    Based on 2 answers
    Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.

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    Gurchain Khaira | TrustRadius Reviewer
    Gurchain Khaira
    View all 2 answers on this topic

    Polycom RealPresence Group Series

    No score
    No answers yet
    No answers on this topic

    Online Training

    Lifesize Video Conferencing

    Lifesize Video Conferencing 9.1
    Based on 5 answers
    I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    Polycom RealPresence Group Series

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.0
    Based on 411 answers
    Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events

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    Andrey Lanier | TrustRadius Reviewer
    Andrey Lanier
    View all 411 answers on this topic

    Polycom RealPresence Group Series

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Lifesize Video Conferencing

    When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize!When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize.We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!

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    Michael Green | TrustRadius Reviewer
    Michael Green
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    Polycom RealPresence Group Series

    Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of the devices, the training of technicians, and end-users were both intuitive and easy to manage, where the same interactions with Microsoft Teams and Cisco Webex In my opinion, and experience, were challenging to work through.

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    Alfred Brock | TrustRadius Reviewer
    Alfred Brock
    View all 27 answers on this topic

    Contract Terms and Pricing Model

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.0
    Based on 1 answer
    Lifesize Video Conferencing would not change anything in the contract as it is complete and has provided me with an excellent quality service from start to finish, providing me with excellent real-time meeting features and solutions. It works very well for me with connection quality and fluid communication, the video, audio and image are HD and there are no interruptions or obstacles in the meeting. I have no dissatisfaction.

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    Sara Estevez | TrustRadius Reviewer
    Sara Estevez
    View all 1 answers on this topic

    Polycom RealPresence Group Series

    No score
    No answers yet
    No answers on this topic

    Scalability

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.2
    Based on 19 answers
    With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 19 answers on this topic

    Polycom RealPresence Group Series

    No score
    No answers yet
    No answers on this topic

    Professional Services

    Lifesize Video Conferencing

    Lifesize Video Conferencing 8.0
    Based on 1 answer
    I give it this rating because Lifesize Video Conferencing has great connection speed and coverage quality in its service. It is a tool that offers excellence in video conferencing with high-level quality in audio, image and screen sharing, I love that it encourages spontaneous collaboration, increases workflow and the opportunity to communicate from anywhere and on any device with flexible features.

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    Sara Estevez | TrustRadius Reviewer
    Sara Estevez
    View all 1 answers on this topic

    Polycom RealPresence Group Series

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Lifesize Video Conferencing

    • Training users on how to use the software is quick and easy.
    • Calling abroad saves a good chunk of money for both the end user and company.
    • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 164 answers on this topic

    Polycom RealPresence Group Series

    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.

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    Adam Bruneau | TrustRadius Reviewer
    Adam Bruneau
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    Screenshots

    Polycom RealPresence Group Series

    —

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