Top Rated
263 Ratings
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Score 7 out of 100
42 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Lifesize Video Conferencing

The Lifesize Cloud Platform, combined with the connected Icon Room Systems, provides any business with a reliable, stable, and unrivaled quality video communications solution. I would have no hesitation in recommending this solution to any business, large or small—it just works every time!With the added ability to simply book a meeting directly from Outlook or the browser, invite your room system and be faced with a simple yes or no on the screen of the room system, this is by far the simplest video conferencing solution that I have ever used.
Michael Green | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series has been the best system I've worked with thus far. I would highly recommend it for colleges/universities, hospital or wellness administrative areas, executive/corporate companies, and businesses that employ more than 25 people. I would recommend it if a group uses the phone frequently, and plans meetings and conferences on a regular basis. It would be less ideal in a work setting with few staff or one in which a staff does not interact frequently.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Lifesize Video Conferencing
6.9
Polycom RealPresence Group Series
High quality audio
Lifesize Video Conferencing
7.5
Polycom RealPresence Group Series
High quality video
Lifesize Video Conferencing
7.6
Polycom RealPresence Group Series
Low bandwidth requirements
Lifesize Video Conferencing
5.7
Polycom RealPresence Group Series

Screen Sharing

Lifesize Video Conferencing
7.4
Polycom RealPresence Group Series
Desktop sharing
Lifesize Video Conferencing
7.4
Polycom RealPresence Group Series

Online Meetings / Events

Lifesize Video Conferencing
7.1
Polycom RealPresence Group Series
Calendar integration
Lifesize Video Conferencing
6.6
Polycom RealPresence Group Series
Meeting initiation
Lifesize Video Conferencing
7.3
Polycom RealPresence Group Series
Record meetings / events
Lifesize Video Conferencing
7.1
Polycom RealPresence Group Series
Slideshows
Lifesize Video Conferencing
7.3
Polycom RealPresence Group Series

Online Events Collaboration

Lifesize Video Conferencing
6.1
Polycom RealPresence Group Series
Live chat
Lifesize Video Conferencing
6.3
Polycom RealPresence Group Series
Q&A
Lifesize Video Conferencing
6.0
Polycom RealPresence Group Series

Online Events Security

Lifesize Video Conferencing
6.6
Polycom RealPresence Group Series
Participant roles & permissions
Lifesize Video Conferencing
6.6
Polycom RealPresence Group Series

Pros

Lifesize Video Conferencing

  • Encrypted Communications: Competing against other newspapers and stations is tough. Lifesize Video Conferencing helps us keep our content original and encrypted.
  • Multiple Screen Sharing: Before, our preferred method of contact was a text message or a FaceTime call. This program allows us to share the same video chat with multiple sources. We've streamed interviews across 4 different games and given live in-game updates - that's something our competitors can never touch us with.
  • Sharable Content: Our meetings and interviews can be recorded and shared amongst our other team members or with the public through social media.
Andrey Lanier | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Polycom are still a high-end videoconferencing manufacturer and it shows. The build quality is very high, with quality components provided. In the current environment where 'huddle-room' systems are taking over and are a mix of solutions from multiple manufacturers, you can tell the difference when you open the box and get dedicated hardware that is designed to work as a single package.
  • The audio quality is very good. May sound like an odd thing to consider audio quality before video quality, but if the sound is poor, it doesn't matter how good the video is - you wont stay in the meeting.
  • Great video from the dedicated cameras. The image quality is high and the camera is silent when it moves to presets.
John-James Worrall | TrustRadius Reviewer

Cons

Lifesize Video Conferencing

  • I dislike that they are no longer making the Team/Room 220's. I am not a fan of the Icon editions that are replacing the Team/Room 220's for my classrooms and conference rooms. I do not like, when I remote into the codecs, that the layout is very limited compared to the Team/Room 220's. I can no longer see if someone is in the room or able to access the remote control or adjust the cameras. Because we are not using the "Cloud" with our codecs, users are no longer able to access a directory. The remote control looks almost like the Apple TV remote, which has very few buttons with no labels on it. My users, who are not very tech savvy, would rather not use the equipment unless some else sets it up for them.
  • Software for computers could be more robust. One thing I would like to see is a way to click on one of the video streams to just see it large and be able to toggle which screen I want to see myself, instead of the software deciding which one should be the focus point based on who is talking.
dave g | TrustRadius Reviewer

Polycom RealPresence Group Series

  • We needed to interact with the networking staff who were intent on using Cisco products, and this slowed down implementation.
  • Though it was easy to train users to operate the equipment those who were not trained frequently had difficulty starting up a meeting without assistance
Alfred Brock | TrustRadius Reviewer

Likelihood to Renew

Lifesize Video Conferencing

Lifesize Video Conferencing 10.0
Based on 26 answers
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
Bob Brandner | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.
Anonymous | TrustRadius Reviewer

Usability

Lifesize Video Conferencing

Lifesize Video Conferencing 9.9
Based on 29 answers
We rolled out Lifesize with minimal instructions and high adoption. The touchpad on the Phone 2 is solid from a usability perspective. The touchpad on the Phone 2 allows us to remove remotes. The whole Icon experience is so much better than the color multi-function buttons on the room units (which were confusing to people). Thankfully the room units also work well with the Phone 2.
Mike Hamilton | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Reliability and Availability

Lifesize Video Conferencing

Lifesize Video Conferencing 9.1
Based on 7 answers
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
Bill Kopf | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Performance

Lifesize Video Conferencing

Lifesize Video Conferencing 9.0
Based on 15 answers
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
Anthony Sopher | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Support Rating

Lifesize Video Conferencing

Lifesize Video Conferencing 9.8
Based on 84 answers
Most of the front-line call takers are only as knowledgeable enough to tell you to reboot or reset. If your issue is more complicated than that, it will need to be escalated. On the other hand - most of our problems have been on our network side. The techs are ALWAYS super nice and try to be as helpful as possible. They do care about fixing the problem.
Heather Pence | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.2
Based on 1 answer
They are responsive and very knowledgeable.
Anonymous | TrustRadius Reviewer

Online Training

Lifesize Video Conferencing

Lifesize Video Conferencing 9.1
Based on 5 answers
There was a very knowledgeable person each and every time I trained with them. I believe after 30-45 minutes of admin training, I had all that I needed. End user training is a breeze for our staff. In a matter of 15 minutes, we can train internally. It is that easy to use!
Michael Gunderson | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Implementation Rating

Lifesize Video Conferencing

Lifesize Video Conferencing 7.5
Based on 278 answers
The implementation was pretty easy and fast, You can do it with your internal team and it should not be any problem. Integration with other software is also pretty easy. But, if for some reason you have any issues with implementation or integration you can contact Lifesize Video Conferencing support team 24/7.
Ana Tarasova | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Alternatives Considered

Lifesize Video Conferencing

Lifesize provides a great high-quality professional video conferencing solutions that, with accompanying software like Lifesize Cloud or Zoom, can connect to a multitude of different devices anywhere in the world. While Polycom certainly has more brand recognition in the industry for its communication platforms, I think Lifesize is a comparable product that works just as well as Polycom.
Derek Letellier | TrustRadius Reviewer

Polycom RealPresence Group Series

The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we will own the devices. The Highfive camera also didn't move. Lifesize was comparable but it did not integrate with Microsoft Teams at the time. It may as of now, I am not sure.
Anonymous | TrustRadius Reviewer

Scalability

Lifesize Video Conferencing

Lifesize Video Conferencing 7.4
Based on 18 answers
It's pretty impressive the number of people the system can support both in total and per conference. The system handles large numbers of connections pretty well, although there's little control over how participants are displayed on screen. One of its greatest strengths is adding large number of both video and audio connections simultaneously.
Peter Grant | TrustRadius Reviewer

Polycom RealPresence Group Series

No score
No answers yet
No answers on this topic

Return on Investment

Lifesize Video Conferencing

  • We have five locations across Oregon, Washington, and Alaska, with key stakeholders and cross-location teams that work together every regardless of physical location. This resource is critical in keeping our teams connected.
  • Has improved collaboration and communication by having as close to face to face meetings as possible with remote team members. Conference rooms were often times double booked because of LifeSize, which as a determining factor in us moving to a cloud subscription.
  • Nothing negative
Travis Bell | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Adam Bruneau | TrustRadius Reviewer

Screenshots

Polycom RealPresence Group Series

Pricing Details

Lifesize Video Conferencing

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lifesize Video Conferencing Editions & Modules

Edition
Plus$14.95 per user/month1
Enterprise$12.95 per user/month1
Standard$16.95 per user/month1
  1. Call for pricing
Additional Pricing Details
With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling

Polycom RealPresence Group Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polycom RealPresence Group Series Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Lifesize Video Conferencing
6.9
Polycom RealPresence Group Series
8.8

Likelihood to Renew

Lifesize Video Conferencing
10.0
Polycom RealPresence Group Series
7.3

Usability

Lifesize Video Conferencing
9.9
Polycom RealPresence Group Series

Reliability and Availability

Lifesize Video Conferencing
9.1
Polycom RealPresence Group Series

Performance

Lifesize Video Conferencing
9.0
Polycom RealPresence Group Series

Support Rating

Lifesize Video Conferencing
9.8
Polycom RealPresence Group Series
8.2

In-Person Training

Lifesize Video Conferencing
7.3
Polycom RealPresence Group Series

Online Training

Lifesize Video Conferencing
9.1
Polycom RealPresence Group Series

Implementation Rating

Lifesize Video Conferencing
7.5
Polycom RealPresence Group Series

Scalability

Lifesize Video Conferencing
7.4
Polycom RealPresence Group Series

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