Lightspeed Restaurant vs. Odoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lightspeed Restaurant
Score 8.8 out of 10
N/A
The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.
$69
per month 2.6% + 10¢
Odoo
Score 7.1 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$24.90
per month per user
Pricing
Lightspeed RestaurantOdoo
Editions & Modules
Lightspeed Restaurant Essentials
$69
per month 2.6% + 10¢
Lightspeed Restaurant Plus
$189
per month 2.6% + 10¢
Lightspeed Restaurant Pro
$399
per month custom per purchase rates
No answers on this topic
Offerings
Pricing Offerings
Lightspeed RestaurantOdoo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsNew customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).
More Pricing Information
Community Pulse
Lightspeed RestaurantOdoo
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Lightspeed RestaurantOdoo
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
1.1
8 Ratings
147% below category average
Pay calculation00 Ratings1.08 Ratings
Benefit plan administration00 Ratings1.17 Ratings
Direct deposit files00 Ratings1.17 Ratings
Customization
Comparison of Customization features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
1.0
7 Ratings
152% below category average
API for custom integration00 Ratings1.06 Ratings
Plug-ins00 Ratings1.07 Ratings
Security
Comparison of Security features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
1.0
9 Ratings
156% below category average
Single sign-on capability00 Ratings1.05 Ratings
Role-based user permissions00 Ratings1.09 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
4.2
9 Ratings
50% below category average
Dashboards00 Ratings4.49 Ratings
Standard reports00 Ratings3.99 Ratings
Custom reports00 Ratings4.48 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
2.4
10 Ratings
104% below category average
Accounts payable00 Ratings3.910 Ratings
Accounts receivable00 Ratings3.910 Ratings
Global Financial Support00 Ratings1.09 Ratings
Primary and Secondary Ledgers00 Ratings1.09 Ratings
Journals and Reconciliations00 Ratings3.89 Ratings
Configurable Accounting00 Ratings3.810 Ratings
Standardized Processes00 Ratings3.98 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
2.6
11 Ratings
100% below category average
Inventory tracking00 Ratings4.711 Ratings
Automatic reordering00 Ratings3.310 Ratings
Location management00 Ratings1.09 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
3.0
10 Ratings
88% below category average
Pricing00 Ratings3.810 Ratings
Order entry00 Ratings5.310 Ratings
Credit card processing00 Ratings3.98 Ratings
Cost of goods sold00 Ratings1.09 Ratings
Order Orchestration00 Ratings4.99 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
1.0
9 Ratings
152% below category average
Billing Management00 Ratings1.09 Ratings
Cash and Asset Management00 Ratings1.08 Ratings
Travel & Expense Management00 Ratings1.07 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings1.07 Ratings
Period Close00 Ratings1.07 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
1.0
7 Ratings
154% below category average
Budgeting and Forecasting00 Ratings1.06 Ratings
Project Costing00 Ratings1.05 Ratings
Cost Capture00 Ratings1.05 Ratings
Capital Project Management00 Ratings1.05 Ratings
Customer Contract Compliance00 Ratings1.05 Ratings
Project Revenue Recognition00 Ratings1.05 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
2.5
7 Ratings
93% below category average
Project Planning and Scheduling00 Ratings6.67 Ratings
Task Insight for Project Managers00 Ratings6.86 Ratings
Project Mobile Functionality00 Ratings5.86 Ratings
Definable Resource Pools00 Ratings6.86 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
1.0
7 Ratings
153% below category average
Award Lifecycle Management00 Ratings1.06 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
7.7
7 Ratings
11% above category average
Bids Analyzed and Compared00 Ratings7.74 Ratings
Contract Authoring00 Ratings9.24 Ratings
Contract Repository00 Ratings9.24 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings5.66 Ratings
Supplier Management00 Ratings6.05 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
7.8
3 Ratings
18% above category average
Risk Repository00 Ratings10.02 Ratings
Control Management00 Ratings1.03 Ratings
Control Efficiency Assessments00 Ratings1.03 Ratings
Issue Detection00 Ratings10.02 Ratings
Remediation and Certification00 Ratings10.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
3.5
4 Ratings
64% below category average
Transportation Planning and Optimization00 Ratings1.03 Ratings
Transportation Execution Management00 Ratings1.03 Ratings
Trade and Customs Management00 Ratings1.02 Ratings
Fulfillment Management00 Ratings1.03 Ratings
Warehouse Workforce Management00 Ratings1.03 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
8.3
5 Ratings
11% above category average
Production Process Design00 Ratings8.14 Ratings
Production Management00 Ratings5.05 Ratings
Configuration Management00 Ratings9.23 Ratings
Work Execution00 Ratings9.23 Ratings
Manufacturing Costs00 Ratings9.23 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
5.1
6 Ratings
33% below category average
Forecasting00 Ratings3.96 Ratings
Inventory Planning00 Ratings3.46 Ratings
Performance Monitoring00 Ratings4.05 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Lightspeed Restaurant
-
Ratings
Odoo
8.2
4 Ratings
13% above category average
Proposal Management00 Ratings9.04 Ratings
Product Master Data Management00 Ratings6.04 Ratings
Best Alternatives
Lightspeed RestaurantOdoo
Small Businesses
Square POS
Square POS
Score 9.4 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.7 out of 10
Infor VISUAL
Infor VISUAL
Score 6.9 out of 10
Enterprises

No answers on this topic

SAP Business ByDesign
SAP Business ByDesign
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lightspeed RestaurantOdoo
Likelihood to Recommend
9.0
(25 ratings)
3.4
(15 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
8.5
(3 ratings)
1.0
(7 ratings)
Support Rating
8.9
(9 ratings)
1.0
(7 ratings)
User Testimonials
Lightspeed RestaurantOdoo
Likelihood to Recommend
Lightspeed
One thing Upserve [POS (formerly Breadcrumb)] does well is splitting customer checks is very easy and intuitive. We used to host a lot of groups (pre pandemic) and splitting checks can be a nightmare. But they let you split it evenly by number or by item. You can even split one item (say, an app) across multiple checks.
Read full review
Odoo
The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Read full review
Pros
Lightspeed
  • Reporting: Upserve's backend reporting system is unparalleled in this industry. It's extremely robust and gives us eyes into every nook and cranny of our business.
  • Intuitive: The Upserve POS is nearly as intuitive as Square. The ease of use really helps us provide great service without spending a fortune in training.
  • Extras: A quality POS system is assumed with Upserve. It has all the bells and whistles and it's very effective. What takes Upserve over the top is all the added features. Our online ordering system, loyalty program, delivery platform integration, KDS system, and soon to be inventory management are all provided for free with our system. The other benefit is all these features are seamless and work really well.
Read full review
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
Read full review
Cons
Lightspeed
  • On the KDS, the system will re-fire tickets when we split checks and sometimes when simply closing out.
  • On the KDS, when someone adds onto an order that has already been bumped from the screen and doesn't put the new item at the end of the queue. It bumps it to the front and keeps the original time of the original order. This makes it difficult to process the order and determine the priority of which order should be fulfilled.
Read full review
Odoo
  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
Read full review
Usability
Lightspeed
Upserve is very intuitive. It utilizes a tab system along the left side of the screen for easy access to menu categories. After choosing the tab you want to view (i.e. Food), all the food items and/or sub categories show up instantly on the screen. once your items are chosen, you are a card swipe away from starting the payment process. Very easy. That said, there are a few minor issues with usability. For example, splitting checks is really quite difficult. You have to create new checks one at a time, then have to go searching for the checks to ring guests up. Really not intuitive on this front. Thankfully, it's not incredibly inhibitive
Read full review
Odoo
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
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Support Rating
Lightspeed
Seriously, if I could give a 12 rating I would. Upserve support is 24/7 and completely free. No extra fees on evenings or weekends and they are fast. You can actually start a chat support straight from your ipad screen. 90% of our support issues have been solved in just a few minutes from the chat screen. That said, I prefer the phone. Calling into Upserve support is just as easy and everyone is always friendly and fast
Read full review
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
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Alternatives Considered
Lightspeed
Lavu is the worst POS system I have ever encountered. It was the most frustrating part of everyone’s shift. They were never available for customer service, Upserve is. Their system would shut down across regions, Upserve does not. Upserve (at the time Breadcrumb) was highly rated and praised for simplicity.
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Odoo
Odoo talks with our other software (shipping, website, etc.) while our old software did not. It is also a web-based product so it is easily accessible from home, mobile, etc. Before, if I needed to work from home for some reason, I had to project my office computer screen to my home computer and that would cause it to lag. With Odoo, I can access our sales database without needing to do all of that.
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Return on Investment
Lightspeed
  • Bestsellers and slower items rise to the top in reporting features, making analysis quicker.
  • Dramatically reduced server error
  • Posed a challenge to continue face-to-face contact between servers and cooks; the POS tends to end conversations about special orders, special customer requests or restrictions, and generally conveys the nuances that contribute to excellent service. So we have to make a conscious effort to continue talking to each other.
Read full review
Odoo
  • The integration of the support department in the sales processes was easily carried out by implementing Odoo.
  • Improved functionality and UI of the sales and logistics related processes in the company.
Read full review
ScreenShots

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory