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LinkedIn Sales Navigator for Gmail (discontinued) vs. Salesforce Starter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LinkedIn Sales Navigator for Gmail (discontinued)

    Score8.5 out of 10
    N/ALinkedIn Sales Navigator for Gmail (formerly Rapportive) was offered as a Chrome Extension that shows an email recipient's LinkedIn details within the user's Gmail inbox, and allows users to jump to the contact's LinkedIn profile. Rapportive was acquired by LinkedIn in 2012. In November 2017, LinkedIn released a new version of Rapportive called Sales Navigator Lite for Gmail, which made some features of LinkedIn Sales Navigator accessible from within user's email inbox. But the products are…

    $0

    per month

    Salesforce Starter

    Score9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    LinkedIn Sales Navigator for Gmail (discontinued)Salesforce Starter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LinkedIn Sales Navigator for Gmail (discontinued)Salesforce Starter
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LinkedIn Sales Navigator for Gmail (discontinued)Salesforce Starter
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    LinkedIn Sales Navigator for Gmail (discontinued)Salesforce Starter
    Prospecting
    Comparison of Prospecting features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    8.3
    21 Ratings
    7% above category average
    Salesforce Starter
    -
    Ratings
    Advanced search9.019 Ratings00 Ratings
    Identification of new leads7.521 Ratings00 Ratings
    List quality9.019 Ratings00 Ratings
    List upload/download8.017 Ratings00 Ratings
    Ideal customer targeting8.520 Ratings00 Ratings
    Load time/data access8.020 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    9.0
    24 Ratings
    15% above category average
    Salesforce Starter
    -
    Ratings
    Contact information8.022 Ratings00 Ratings
    Company information9.024 Ratings00 Ratings
    Industry information10.023 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    6.9
    22 Ratings
    8% below category average
    Salesforce Starter
    -
    Ratings
    Lead qualification process8.018 Ratings00 Ratings
    Smart lists and recommendations8.018 Ratings00 Ratings
    Salesforce integration5.516 Ratings00 Ratings
    Company/business profiles7.522 Ratings00 Ratings
    Alerts and reminders8.015 Ratings00 Ratings
    Data hygiene4.020 Ratings00 Ratings
    Automatic data refresh7.520 Ratings00 Ratings
    Tags7.017 Ratings00 Ratings
    Filters and segmentation6.518 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    7.5
    15 Ratings
    1% above category average
    Salesforce Starter
    -
    Ratings
    Sales email templates8.014 Ratings00 Ratings
    Append emails to records7.015 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    8.7
    7 Ratings
    10% above category average
    Customer data management / contact management00 Ratings7.27 Ratings
    Territory management00 Ratings7.57 Ratings
    Opportunity management00 Ratings9.07 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.46 Ratings
    Quote & order management00 Ratings9.55 Ratings
    Interaction tracking00 Ratings8.56 Ratings
    Channel / partner relationship management00 Ratings9.75 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    7.2
    6 Ratings
    7% below category average
    Lead management00 Ratings7.26 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    8.2
    5 Ratings
    6% above category average
    Task management00 Ratings9.65 Ratings
    Billing and invoicing management00 Ratings6.35 Ratings
    Reporting00 Ratings8.65 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    9.0
    5 Ratings
    16% above category average
    Forecasting00 Ratings9.05 Ratings
    Pipeline visualization00 Ratings8.85 Ratings
    Customizable reports00 Ratings9.25 Ratings
    Customization
    Comparison of Customization features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    6.7
    6 Ratings
    13% below category average
    Custom fields00 Ratings7.06 Ratings
    Custom objects00 Ratings7.05 Ratings
    Scripting environment00 Ratings5.75 Ratings
    API for custom integration00 Ratings7.35 Ratings
    Security
    Comparison of Security features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    8.6
    6 Ratings
    2% above category average
    Single sign-on capability00 Ratings8.66 Ratings
    Role-based user permissions00 Ratings8.66 Ratings
    Social CRM
    Comparison of Social CRM features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    8.6
    5 Ratings
    14% above category average
    Social engagement00 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    8.2
    5 Ratings
    8% above category average
    Marketing automation00 Ratings8.35 Ratings
    Compensation management00 Ratings8.15 Ratings
    Platform
    Comparison of Platform features of LinkedIn Sales Navigator for Gmail (discontinued) and Salesforce Starter
    Feature
    LinkedIn Sales Navigator for Gmail (discontinued)
    -
    Ratings
    Salesforce Starter
    8.3
    6 Ratings
    9% above category average
    Mobile access00 Ratings8.36 Ratings
    Best Alternatives
    LinkedIn Sales Navigator for Gmail (discontinued)Salesforce Starter
    Small Businesses
    Owler
    Score9.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    LinkedIn Sales Navigator
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LinkedIn Sales Navigator for Gmail (discontinued)Salesforce Starter
    Likelihood to Recommend
    9.0
    (26 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    4.0
    (1 ratings)
    Usability
    8.5
    (2 ratings)
    8.4
    (4 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LinkedIn Sales Navigator for Gmail (discontinued)Salesforce Starter
    Likelihood to Recommend
    Discontinued Products
    The Sales Navigator has allowed us to increase our awareness of our potential lead pool and has allowed us to grow our customer base. The system is easy to use and allows us to have great control over the number of leads we can see and the number of leads that we can connect to. Using the system has also helped us in being able to manage the number of leads that we can send.
    Incentivized
    Read full review
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Has many filter capabilities for me to find exactly who I am looking for.
    • Integrates with other prospecting tools to create a well rounded with the information it can collect.
    • Integrates with SFDC- automatically uploads them as leads.
    • Integrates with Salesloft for me to easily start the cadence.
    Incentivized
    Read full review
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Sometimes it tells me I need to log into my LinkedIn profile when I've already logged in. It's weird. It seems to be when the email address is not found. Instead of just saying the email is not found, it tells me I need to log in. Just something I've noticed.
    • Sometimes I get this weird thing where I go to compose an email and instead of having it open all the way to the right, it opens all the way to my left. I'm pretty sure Rapportive is what's causing it. It doesn't happen very often but sometimes I see that.
    Incentivized
    Read full review
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Rapportive is simple and great at what it does. Plus I anticipate they'll probably add more features in the future.
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Discontinued Products
    The user interface is very user-friendly and easy to navigate. The workflow is an easy thing to incorporate into your day-to-day as a sales person. It’s very rare that I come across a glitch or website slowness. The collaborative Aspect is also a plus when I am working with others on my sales team
    Incentivized
    Read full review
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I have never used Their support
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    LinkedIn Sales Navigators provides different services than most other products and has the unique ability to take advantage of LinkedIn's proprietary user data. That also comes with a drawback that the system is dependent on users to update their data in a timely and accurate manner in order to get the correct intel back to users. I'd recommend other products like Seamless.ai or MediaRadar for more accurate and updated contact information, but also to use LinkedIn Sales Navigator for Gmail for better market and company intel, timely pitching opportunities and seamless integration between Gmail and LinkedIn.
    Incentivized
    Read full review
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Really lets me leverage my entire business network
    • Empowers me to see the prospect's whole picture (who they know, where they went, what they do) and take advantage of that opening
    • We have no other system like it, so it's irreplaceable for us
    Incentivized
    Read full review
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    ScreenShots

    Salesforce Starter Screenshots

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