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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    Observium

    Score6.1 out of 10
    N/AN/AN/A

    OpenNMS Meridian

    Score8.9 out of 10
    N/AOpenNMS Meridian is a scalable open source network management platform with network traffic analysis, network discovery, alerting, and monitoring. It's presented as a solution to monitor enterprise network performance and ensure the availability and performance of critical network services.

    $42,000

    per year

    Pricing
    LogicMonitorObserviumOpenNMS Meridian
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Essential
    $42,000
    per year Up to 2 Meridian and cores Up to 25 Minions
    Premier
    $56,700
    per year Up to 4 Meridian cores and Up to 100 Minions
    Premier+
    Custom
    Offerings
    Pricing Offerings
    LogicMonitorObserviumOpenNMS Meridian
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.—Add-Ons: -24/7 Emergency Support: $24,000 / year -Mini OpenNMS Appliance: $750 ea.
    More Pricing Information
    Community Pulse
    LogicMonitorObserviumOpenNMS Meridian
    Considered Multiple Products
    LogicMonitor
    Chose LogicMonitor
    I loved SolarWinds and we actually still use some of their products but it is a very piecemeal solution and LogicMonitor had better options out of the box and seemed easier to use. It also had much better options for monitoring our network than WhatsUp. Though to be fair it …
    Incentivized
    Chose LogicMonitor
    LogicMonitor beats all of the competition as long as the environment can be monitored from the cloud. They do not currently have an option to monitor systems on an air-gap network, where other self-hosted tools could be used. LogicMonitor nearly eliminates the time spent …
    Incentivized
    Observium
    No answer on this topic
    The OpenNMS Group
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    91 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    84 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    91 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    81 Answers
    No answers on this topic
    No answers on this topic
    Features
    LogicMonitorObserviumOpenNMS Meridian
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor and Observium and OpenNMS Meridian
    Feature
    LogicMonitor
    7.1
    2 Ratings
    18% below category average
    Observium
    -
    Ratings
    OpenNMS Meridian
    -
    Ratings
    Remote monitoring7.12 Ratings00 Ratings00 Ratings
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    LogicMonitorObserviumOpenNMS Meridian
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    Score7.8 out of 10
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    Medium-sized Companies
    Datadog
    Score8.8 out of 10
    PingPlotter
    Score9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Nmap
    Score8.7 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    LogicMonitorObserviumOpenNMS Meridian
    Likelihood to Recommend
    8.9
    (182 ratings)
    10.0
    (4 ratings)
    8.4
    (4 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (31 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (110 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (27 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    7.6
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    LogicMonitorObserviumOpenNMS Meridian
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Observium
    • If you are on a budget, this is one heck of a tool for the price (including the ~$200/year for the Pro subscription).
    • If you are OK with maintaining and updating open source tools, this is a great tool.
    • If you are afraid of the Linux command line or live in a Windows-centric world, this might not be the tool for you.
    • If you can't stand things occasionally not working, this is probably not a good fit.
    Incentivized
    Read full review
    The OpenNMS Group
    I would recommend all system administrators use some form of network monitoring if they are not already doing so, and I'd definitely recommend people consider OpenNMS if they're shopping around. Small businesses will benefit from the low-cost of entry (it's free!), whilst getting all the enterprise features. Larger businesses can benefit from paid support plans.
    However, there's no getting around the fact that you will require some advanced networking and sysadmin knowledge to get the most out of OpenNMS, or at least, be prepared for a steep learning curve. If you don't have the resources to devote this time initially, you may struggle.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Observium
    • Automatic device discovery.
    • Scalability
    • Real-time monitoring.
    Incentivized
    Read full review
    The OpenNMS Group
    • Report on SLA
    • Group network areas
    • Discovery of elements
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Observium
    • Documentation
    • Community support
    • Easy to set up but hard to customise fully
    Incentivized
    Read full review
    The OpenNMS Group
    • We've had a few issues with delayed alerting.
    • I haven't quite figured out how to make topologies work yet, but I haven't spent a ton of time on it either.
    • We've also had a bit of trouble importing some MIBs, but that usually boiled down to working with the vendor to make sure we had the right MIBs and dependencies.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Observium
    No answers on this topic
    The OpenNMS Group
    No answers on this topic
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Observium
    No answers on this topic
    The OpenNMS Group
    No answers on this topic
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    Observium
    It's open source. Your mileage may vary. Sometimes the provided documentation is beyond frustrating, other times it's right on the mark.
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Observium
    No answers on this topic
    The OpenNMS Group
    No answers on this topic
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Observium
    No answers on this topic
    The OpenNMS Group
    No answers on this topic
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Observium
    No answers on this topic
    The OpenNMS Group
    No answers on this topic
    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Observium
    I haven't used other products that are similar to Observium. Observium is an open tool, with a robust feature set. There are elements of comparable monitoring across other tools, but nothing I've seen that is a complete parallel in terms of feature set and visualizations. If I were asked, I wouldn't have another tool to recommend over Observium.
    Incentivized
    Read full review
    The OpenNMS Group
    OpenNMS's more attractive GUI and its price break were the main reasons our company chose to explore and use this product. However, it never managed to actually replace Nagios which had a much more established hold within the company. Perhaps we were over-monitoring, but our company claimed a $100k loss per hour of downtime.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Observium
    No answers on this topic
    The OpenNMS Group
    No answers on this topic
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Observium
    No answers on this topic
    The OpenNMS Group
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    Observium
    • It is good for DC admin.
    • Only positive impact.
    • Highly recommended.
    Incentivized
    Read full review
    The OpenNMS Group
    • Initial adoption required quite a lot of resources and time to get everything right. Totally worth it for us; just be prepared for a gradual process that will get better and better with time.
    • Once setup and running smoothly, it provides us with all the reporting we could hope for, at near zero cost.
    • With OpenNMS, we're able to offer a much more reliable service to our customers, and spend a lot less time dealing with issues.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.