LogicMonitor vs. Redgate Monitor

I would recommend LogicMonitor to mid-sized IT teams or MSPs. I thought it was going to be just another monitoring tool, but the more you work with it, the more you realize how solid it actually is; now it's a full-on platform. I've had a really good experience with Logic Monitor. It's powerful, a little messy in Parts. But once it's running smoothly, it's kind of a beast, definitely made my life easier.

With mission-critical SQL Server instances at multiple physical locations and in the cloud, it's critical for us to know immediately when there are performance issues or outages. The Redgate SQL Monitor provides an intuitive dashboard that allows for detailed resource monitoring. Perhaps not as useful in a 100% managed SQL environment.

Incentivized

• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

Incentivized

• It is easy to use and provides very good reporting on the SQL servers being monitored. These reports are used in our monthly customer reports.
• Redgate does a very good job at improving the product, fixing bugs and adding new features compared to other products I have researched.
• The insights provided makes it an ideal tool for database administrators and software developers.

Incentivized

• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

Incentivized

• Openness - They are too attached to their Intellectual Property to the detriment of usability, stability and reliability. So once its is installed and working leave it alone. Best run it on a VM as that can be restored quickly for when it breaks.
• If they exposed an API/SDK that allowed you to leaver their products life would be far sweeter, it would feel less of a battle.
• Add WebHooks to SQL Monitor to enhance integration to other subsystems.
• Make it easy to install in default mode. So you are not forced to use TomCat Use as ASP.Core Selfl Hosting options.

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

In general, the Redgate dashboard is one of the most thorough yet intuitive products I've had the pleasure of using. Compared to other vendors in different verticals, the Redgate dashboard's deployment, configuration, monitoring, and reporting is second to none

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

Fast support responses from Redgate

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

Incentivized

Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.

Incentivized

I personally prefer SQL Sentry due to the flexibility in the custom metrics/monitoring but this is still a great product!!

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

Incentivized

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

Incentivized

• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

Incentivized

• Allows us to proactively fix issues before they happen
• Allows us to quickly react to issues without having to wait for someone else to notice
• Cuts down on the amount of time spent doing daily checks

Incentivized