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LogMeIn Pro vs. Microsoft Remote Desktop Connection Manager (RDCMan)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Pro

    Score8.9 out of 10
    N/ALogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption.

    $30

    per month

    RDCMan

    Score7 out of 10
    N/ARDCMan, or Remote Desktop Connection Manager from Microsoft, is a utility for managing multiple remote desktop connections. Once shut down due to a vulnerability in version 2.7, RDCMan is now updated and part of the Sysinternals family of tools. The 2.8 release fixes CVE-2020-0765, the XML parsing vulnerability. As of May, 2025, RDCMan is in version 3.1.

    $0

    Pricing
    LogMeIn ProRDCMan
    Editions & Modules
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn ProRDCMan
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are billed annually.
    More Pricing Information
    Community Pulse
    LogMeIn ProRDCMan
    Considered Both Products
    GoTo formerly LogMeIn
    Chose LogMeIn Pro
    LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
    Incentivized
    Microsoft
    Chose RDCMan
    Like with everything IT, we have many tools in the tool box. Sometimes you can use different tools to do the same job. It can often depend on the user and experience of the situation. Many things have it's pro's and cons. But the main thing is that you fix the issue and the …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    12 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    LogMeIn ProRDCMan
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Pro and Microsoft Remote Desktop Connection Manager (RDCMan)
    Feature
    LogMeIn Pro
    9.2
    19 Ratings
    15% above category average
    Microsoft Remote Desktop Connection Manager (RDCMan)
    6.4
    6 Ratings
    21% below category average
    Screen sharing9.917 Ratings7.04 Ratings
    File transfer9.718 Ratings5.36 Ratings
    Instant message8.013 Ratings1.02 Ratings
    Secure remote access with Smart Card authentication10.05 Ratings5.03 Ratings
    Access to sleeping/powered-off computers8.817 Ratings9.03 Ratings
    Over-the-Internet remote session10.018 Ratings7.55 Ratings
    Initiate remote control from mobile8.813 Ratings5.04 Ratings
    Remote management of servers & workstations9.716 Ratings9.36 Ratings
    Remote Active Directory® management10.011 Ratings7.34 Ratings
    Centralized management dashboard10.014 Ratings8.03 Ratings
    Session record9.713 Ratings5.03 Ratings
    Annotations6.27 Ratings4.03 Ratings
    Monitoring and Alerts8.412 Ratings7.74 Ratings
    Multi-platform remote control9.315 Ratings8.04 Ratings
    Best Alternatives
    LogMeIn ProRDCMan
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn ProRDCMan
    Likelihood to Recommend
    9.9
    (19 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.8
    (6 ratings)
    7.7
    (3 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    8.3
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogMeIn ProRDCMan
    Likelihood to Recommend
    GoTo formerly LogMeIn
    LogMeIn Pro is very well suited for small-to-medium sized organisations. The pricing is affordable and the implementation is easier. There are some concerns related to data privacy and security, hence I would not advise this to be used when your session handles PHI and PII kind of data, just to be compliant.
    Incentivized
    Read full review
    Microsoft
    As a IT specialist we have some servers we need acces to. I like to use Remote Desktop Connection Manager because it feel like you are on the computer. Is feel very trusted. Some colleagues use the Azure remote desktop version but I always recommend the windows integrated option. We also have our primary business application running on a server so they use a remote desktop connection too to log on to the server.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • LogMeIn Pro by GoTo offers unattended remote access that’s reliable and always available. You can securely log in to a client’s device (Windows or macOS) from anywhere, even without them present.....as long as their machine is on.
    • You can transfer files during a session without disrupting work. I've also transferred some pretty large files at times without issues.
    • I like the dashboard as it makes it easy to manage and organize multiple devices across our client base. You can see online/offline status, access machines instantly, and share access with your team all in one easy to view place
    Incentivized
    Read full review
    Microsoft
    • I can see previews of all the machines working at the same time.
    • Having all password in one place.
    • Organization of devices based on purpose, configuration, etc.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • Slow customer service - we know more about their product than whoever we talk to whenever we call in
    • It does not always keep the settings during session unless we disconnect and reconnect with the new settings.
    • Troubleshooting using LogMeIn is minimal. It either works or doesn't, there is not a backup/alternative method for connectivity.
    Incentivized
    Read full review
    Microsoft
    • When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
    • There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    It works great
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    GoTo formerly LogMeIn
    I will give a Rating of 10 for LogMeIn Pro by GoTo's overall usability because it has a centralized Dashboard to access all machines and servers and a very user-friendly User Interface. Also, the remote connectivity is very smooth and reliable as if you are working on your local desktop or laptop.
    Incentivized
    Read full review
    Microsoft
    As alluded to in previous responses it is a very functional tool. It allows me to do my job quickly and efficiently every single day. There are little to no issues using the connection on a day to day basis. It handles everything you need from a remote connection perspective.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    Always there as long as there is an internet connection
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    It loads quickly,
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
    Incentivized
    Read full review
    Microsoft
    Plenty of information and support online, and with many things it's pretty straight forward for the average tech to navigate and work with. But with most things online you're not the only person that's had the issue before, and using a search engine you should be able to figure it out.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
    Incentivized
    Read full review
    Microsoft
    RDCMan outshines TeamViewer in every possible way. It’s fast, more reliable, and easier to use. I have had frequent crashes and issues when using TeamViewer, while none with RDCMan. Screen responsiveness also seems much better with RDCMan versus TeamViewer. I would often experience lag issues when using TeamViewer.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    The view is a little blurry. The resolution could be better
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • Great to allow workers to work from home. They have remote access easily and can do quick fixes without driving to the office.
    • Hard for supervisors to control work hours. Supervisors do not know when the workers are really working.
    • Being able to even access remotely via smartphone has been impactful to trouble shooting. Your main go to person is traveling and no access to a PC or internet. They can use their smartphone to remote back to the office and fix a quick issue.
    Incentivized
    Read full review
    Microsoft
    • its less time consuming for IT engineers because they have everything on one please
    • less FTE for the tasks
    • Lack of MFA option
    Incentivized
    Read full review
    ScreenShots

    RDCMan Screenshots

    Screenshot of a view of RDCMan 2.22Screenshot of a view of RDCMan 2.22Screenshot of a view of RDCMan 2.81