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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Resolve

    Score9.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Qlik Cloud Analytics (Qlik Sense)

    Score8.1 out of 10
    N/AQlik Sense® is a self-service BI platform for data discovery and visualization. It supports a full range of analytics use cases—data governance, pixel-perfect reporting, and collaboration. Its Associative Engine indexes and connects relationships between data points for creating actionable insights.

    $200

    per month

    Pricing
    LogMeIn ResolveQlik Cloud Analytics (Qlik Sense)
    Editions & Modules
    Starter
    $29
    per month
    Growth
    $55
    per month
    Advanced
    $78
    per month
    Premium Endpoint Management
    $78
    per month
    Complete
    $94
    per month
    Starter
    $200
    per month
    Standard
    $825
    per month
    Premium
    $2750
    per month
    Qlik Sense (On-Premise)
    Contact Sales
    Offerings
    Pricing Offerings
    LogMeIn ResolveQlik Cloud Analytics (Qlik Sense)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVolume discounts are available. MDM is available as a standalone or as an add-on. Discount available for annual billing.—
    More Pricing Information
    Community Pulse
    LogMeIn ResolveQlik Cloud Analytics (Qlik Sense)
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Qlik
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    101 Answers
    89%
    Would buy again
    73 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    92 Answers
    89%
    Delivers good value for the price
    57 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    106 Answers
    89%
    Happy with the feature set
    74 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    69 Answers
    91%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    88 Answers
    85%
    Implementation went as expected
    52 Answers
    Features
    LogMeIn ResolveQlik Cloud Analytics (Qlik Sense)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of LogMeIn Resolve and Qlik Cloud Analytics (Qlik Sense)
    Feature
    LogMeIn Resolve
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.8
    315 Ratings
    5% below category average
    Pixel Perfect reports00 Ratings8.3216 Ratings
    Customizable dashboards00 Ratings7.8313 Ratings
    Report Formatting Templates00 Ratings7.5228 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of LogMeIn Resolve and Qlik Cloud Analytics (Qlik Sense)
    Feature
    LogMeIn Resolve
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.0
    326 Ratings
    13% below category average
    Drill-down analysis00 Ratings8.0322 Ratings
    Formatting capabilities00 Ratings6.2315 Ratings
    Integration with R or other statistical packages00 Ratings6.3154 Ratings
    Report sharing and collaboration00 Ratings7.6299 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of LogMeIn Resolve and Qlik Cloud Analytics (Qlik Sense)
    Feature
    LogMeIn Resolve
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.5
    278 Ratings
    9% below category average
    Publish to Web00 Ratings5.9210 Ratings
    Publish to PDF00 Ratings6.9257 Ratings
    Report Versioning00 Ratings7.7176 Ratings
    Report Delivery Scheduling00 Ratings8.6183 Ratings
    Delivery to Remote Servers00 Ratings8.1108 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of LogMeIn Resolve and Qlik Cloud Analytics (Qlik Sense)
    Feature
    LogMeIn Resolve
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    6.7
    314 Ratings
    18% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings6.7307 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.1283 Ratings
    Predictive Analytics00 Ratings6.3195 Ratings
    Pattern Recognition and Data Mining00 Ratings5.92 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of LogMeIn Resolve and Qlik Cloud Analytics (Qlik Sense)
    Feature
    LogMeIn Resolve
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.7
    297 Ratings
    10% below category average
    Multi-User Support (named login)00 Ratings6.5276 Ratings
    Role-Based Security Model00 Ratings8.4272 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.4275 Ratings
    Report-Level Access Control00 Ratings7.42 Ratings
    Single Sign-On (SSO)00 Ratings8.7218 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of LogMeIn Resolve and Qlik Cloud Analytics (Qlik Sense)
    Feature
    LogMeIn Resolve
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    7.5
    221 Ratings
    3% below category average
    Responsive Design for Web Access00 Ratings8.0215 Ratings
    Mobile Application00 Ratings8.0133 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.0185 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of LogMeIn Resolve and Qlik Cloud Analytics (Qlik Sense)
    Feature
    LogMeIn Resolve
    -
    Ratings
    Qlik Cloud Analytics (Qlik Sense)
    8.3
    145 Ratings
    7% above category average
    REST API00 Ratings8.0125 Ratings
    Javascript API00 Ratings8.494 Ratings
    iFrames00 Ratings8.094 Ratings
    Java API00 Ratings8.471 Ratings
    Themeable User Interface (UI)00 Ratings8.497 Ratings
    Customizable Platform (Open Source)00 Ratings8.784 Ratings
    Best Alternatives
    LogMeIn ResolveQlik Cloud Analytics (Qlik Sense)
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Zendesk Explore
    Score8.1 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn ResolveQlik Cloud Analytics (Qlik Sense)
    Likelihood to Recommend
    9.0
    (131 ratings)
    8.3
    (332 ratings)
    Likelihood to Renew
    6.8
    (17 ratings)
    8.4
    (7 ratings)
    Usability
    8.3
    (111 ratings)
    8.3
    (14 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (7 ratings)
    7.3
    (9 ratings)
    In-Person Training
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    9.1
    (5 ratings)
    7.3
    (5 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    3.4
    (36 ratings)
    Data Sources
    -
    (0 ratings)
    7.5
    (37 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    LogMeIn ResolveQlik Cloud Analytics (Qlik Sense)
    Likelihood to Recommend
    GoTo formerly LogMeIn
    LogMeIn is well-suited for scenarios where remote support is needed. For example, a user submits a ticket about having an issue with Microsoft Word being unable to open documents on their PC. Since this is just a software issue on the device, LogMeIn is great for being able to fix the issue. Scenarios, I would say LogMeIn Resolve is not as well-suited for inventory management. But that's only because my organization has a proprietary system to manage assets.
    Incentivized
    Read full review
    Qlik
    Qlik Sense is a program whose purpose is to greatly improve all your operations and use of all data in an organic way. The mission will always be to increase the economic and commercial processes of the company in a short time. I recommended it for its high technology, which was Created for this area, the results are successful. We have noticed how it has increased relationships with our clients thanks to the credibility and security that we provide.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Allows easy, comprehensive access to Apple products via web-based applet. (It does require customer input and cooperation.)
    • It allows me to resolve issues remotely, most times within minutes instead of hours, without a physical location visit.
    • It allows the customer to view my activity, giving them peace of mind that nothing untoward occurs during my interaction. I also use the record feature so all sessions are recorded, especially on rare occasions when there is an issue or question from the session.
    Incentivized
    Read full review
    Qlik
    • Flexibility in data recording, from the app, as well as in handling them. Allowing you to view reports quickly and effectively.
    • Easy to generate dynamic graphics according to our needs.
    • It is very easy to use, intuitive, so it does not generate costs in the learning process compared to the tool with collaborators
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • The user interface is clunky and difficult to use in terms of CRITICAL functions that lie at the core of any remote access solution.
    • ctrl + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • And now - in a recent development - SHIFT + key combos are currently terribly implemented and difficult to use - since this is one of the most common keys used in Windows - this presents MASSIVE usability issues that impede my workflow all day every single day.
    • Things like frequently used key combos and shortcuts should work the same via remote access solutions as they do on a hardware keyboard. Anything else is an annoyance and an impediment to workflow and productivity.
    Incentivized
    Read full review
    Qlik
    • Scalability is RAM limited, all data is associative and in-memory so server's RAM is directly proportional to performance
    • Limitation on advanced analytics capabilities in the form of R integration to perform complex statistical and analytical calculations
    • Can have more intuitive interface
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
    Incentivized
    Read full review
    Qlik
    Qlik Sense is a constantly improving it's software and working with its' users to make it better. They are great at keeping their users informed of progress and care about delivering a quality product
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The interface is clean, intuitive, and easy to navigate. Common actions are easy to locate and exactly where I would expect them to be. Starting a remote session is quick and smooth, which reduces the time users need to wait before receiving support. I also appreciate the single-pane dashboard showing remote access, session details, and device information.
    Incentivized
    Read full review
    Qlik
    Qlik Sense has a better and easy to learn user interface compared with other analytics tool which always help us to create regular and adhoc reports within the stipulated time frame and can be easily refreshed at a scheduled time and sent to multiple stakeholders for timely update regarding the Key metrics indicator.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
    Read full review
    Qlik
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
    Read full review
    Qlik
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
    Incentivized
    Read full review
    Qlik
    Qlik is great for companies with lots of business domains and departments because it scales well, especially if data that is reported is saved in SQL and similar structures. Its ease of use and good UI enables business units to create and manage their own reports. That removes a great burden of creating and managing/modifying these pages from the IT team. Overall, it's a win-win for both IT and business units.
    Incentivized
    Read full review
    In-Person Training
    GoTo formerly LogMeIn
    we did not have in person training
    Incentivized
    Read full review
    Qlik
    The instructor was very knowledgeable.
    Incentivized
    Read full review
    Online Training
    GoTo formerly LogMeIn
    n/a - wasnt in attendance
    Incentivized
    Read full review
    Qlik
    The online instructor was very knowledgeable.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
    Incentivized
    Read full review
    Qlik
    Hire Qlik consultants. It's better done by them or with their aid.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo formerly LogMeIn
    Although the SolarWinds help desk worked well for our help desk and inventory purposes, it did not provide remote access ability or remote execution of executable files or scripts. We were looking for a product that integrated all of these tasks in order to simplify our day to day IT functions.
    Incentivized
    Read full review
    Qlik
    The customization of the platform opens up plenty of other options depending on the use cases. The API layer is incredibly rich and makes integration of Qlik based visualization into web pages a simple and effective pattern. It's been very easy to use with a great community made up of professionals. Qlik Sense has introduces artificial Intelligence into my data visualization and reporting activity.
    Read full review
    Contract Terms and Pricing Model
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Qlik
    No answers on this topic
    Scalability
    GoTo formerly LogMeIn
    The system was implemented quite quickly and easily.
    Incentivized
    Read full review
    Qlik
    No answers on this topic
    Professional Services
    GoTo formerly LogMeIn
    I wasn't involved with this element of the sale/purchase
    Incentivized
    Read full review
    Qlik
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • LogMeIn Resolve has increased productivity for our support teams with the addition of camera share. Not only are we able to remote into workstations, but with camera share we can utilize end user and customer phones to visually see physical setups to troubleshoot some situations on the fly.
    • Unattended support now requires the agent to enter in a signature key as an extra layer of security before accessing a device, which further improves the safety of all devices registered for unattended.
    Incentivized
    Read full review
    Qlik
    • Once an app is published and running good, we can quickly see the time we save to analyze data.
    • It's hard sometimes to realize the money we save by using this system.
    • People start understanding the power of data and asking more questions.
    Incentivized
    Read full review
    ScreenShots

    LogMeIn Resolve Screenshots

    Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board

    Qlik Cloud Analytics (Qlik Sense) Screenshots

    Screenshot of Qlik Sense Cash Flow DashboardScreenshot of Qlik Sense Global Smart SearchScreenshot of Qlik Sense Smart Data Compression - Get immediate insight on large dataScreenshot of Extend, mix and mash-up with our APIsScreenshot of Add "External data" with Qlik DataMarket - Data as a ServiceScreenshot of Visualization Bundle