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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogRhythm NextGen SIEM Platform

    Score7.7 out of 10
    N/AThe LogRhythm NextGen SIEM Platform, from LogRhythm in Boulder, Colorado, is security information and event management (SIEM) software which includes SOAR functionality via SmartResponse Automation Plugins (a RespondX feature), the DetectX security analytics module, and AnalytiX as a log management solution that centralizes log data, enriches it with contextual details and applies a consistent schema across all data types.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    LogRhythm NextGen SIEM PlatformNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    LogRhythm NextGen SIEM PlatformNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    LogRhythm NextGen SIEM PlatformNew Relic
    Considered Both Products
    LogRhythm
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    9 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    75%
    Delivers good value for the price
    9 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    LogRhythm NextGen SIEM PlatformNew Relic
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of LogRhythm NextGen SIEM Platform and New Relic
    Feature
    LogRhythm NextGen SIEM Platform
    6.7
    22 Ratings
    17% below category average
    New Relic
    -
    Ratings
    Centralized event and log data collection8.522 Ratings00 Ratings
    Correlation7.522 Ratings00 Ratings
    Event and log normalization/management8.022 Ratings00 Ratings
    Deployment flexibility4.021 Ratings00 Ratings
    Integration with Identity and Access Management Tools6.018 Ratings00 Ratings
    Custom dashboards and workspaces7.022 Ratings00 Ratings
    Host and network-based intrusion detection7.016 Ratings00 Ratings
    Data integration/API management5.54 Ratings00 Ratings
    Behavioral analytics and baselining7.04 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds7.04 Ratings00 Ratings
    Response orchestration and automation6.04 Ratings00 Ratings
    Reporting and compliance management6.05 Ratings00 Ratings
    Incident indexing/searching8.04 Ratings00 Ratings
    Best Alternatives
    LogRhythm NextGen SIEM PlatformNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.6 out of 10
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogRhythm NextGen SIEM PlatformNew Relic
    Likelihood to Recommend
    7.0
    (22 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    8.8
    (16 ratings)
    Usability
    6.5
    (4 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.2
    (9 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    LogRhythm NextGen SIEM PlatformNew Relic
    Likelihood to Recommend
    LogRhythm
    Having mostly worked with their on-premises solution, I think it's well-suited for small , medium, and even big organisations. I feel it might be less suited if the customer wants a SIEM with 100% uptime, as it goes down a lot. Or if they want to depend on customer support. I suggest that if you want to go with LR, you have to have your own experienced engineers to work on.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    LogRhythm
    • LogRhythm NextGen SIEM Platform has an alarm system that generates tickets based on the event and the way it has been configured in the LogRhythm console. Let's say we have a ticket for a malicious email attachment. The ticket will some information like the source of the log, the source IP, destination IP etc. It can be drilled down to obtain specific information like the recipient, source location, file attachment name, SHA hash of the file, source and destination port, time, mac address of the machine that downloaded it etc. This helps the analysts to go to the root of the cause and take actions easily without manually parsing them.
    • The second good thing about the LogRhythm NextGen SIEM Platform is that it is very easy to use with its well-structured interface. To use LogRhythm, an user barely require any technical skills. A little overview of IP, CIDR, hash, etc. is enough to get your hands on it. It requires no programming or coding skills, as everything is GUI based. It also provides a beautiful visualization dashboard. There is another beautiful feature that it provides for the classification of events, known as cases. Multiple users working on the same platform can create cases and add events to it. They also help to maintain future reference.
    • The third good feature is the search tool which is very powerful. For example, sometimes it is hard to find the users who downloaded a malware from the guest wireless of the institution and not the private network. The search tool helps us in searching the user by automatically correlating the MAC address from the current network logs and the previous logs as the MAC address is the same. It is highly scalable for parsing a large number of logs from various sources.
    • I particularly think this is one of the best software available for log parsing in an organization where non-technical users are working on incident response. This tool has a good amount of flexibility. However, it can only be configured with the LogRhythm NextGen SIEM Platform Console.
    • In terms of usability, as already mentioned, it is a very easy tool to use, with a GUI based interface.
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
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    Cons
    LogRhythm
    • LogRhythm absolutely needs to provide back end support for threat intelligence lists. Performing a linear search on massive lists of IPs on incoming web traffic can bring the SIEM to its knees.
    • LogRhythm should drop its entire code base for implementing lists and simply turn them into hash tables to avoid the excessive cost associated with referencing lists in rules. I haven't seen the code, but the performance suggests O(n).
    • The reporting feature is the worst of all SIEMs, luckily reports are not my primary service offering. LogRhythm should definitely revamp its reporting to be more intuitive.
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    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
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    Likelihood to Renew
    LogRhythm
    LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    LogRhythm
    LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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    Reliability and Availability
    LogRhythm
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
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    Performance
    LogRhythm
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
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    Support Rating
    LogRhythm
    While LogRhythm support is generally quick to respond, the initial response is usually from a first line support engineer with general knowledge of the product. Any advanced or complex issues have always required the assistance of a higher tier of support, directly or indirectly. For a few occasions we actually used our PS hours to work on the issue.
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    Implementation Rating
    LogRhythm
    • Buy professional services.
    • Buy and implement the system if possible.
    • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
    • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
    • Don't be afraid to call for help during your first months of use.
    • Don't close any ticket until you are sure the expected results are verified.
    • Use the community forums to discuss issues with your peers.
    • Watch the training videos offered by L R University.
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    LogRhythm
    LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    LogRhythm
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    LogRhythm
    • It gives the overall view of the environment so we are always aware of our security position.
    • It has created operational effectiveness; we are able to rapidly detect threats and resolve it fast.
    • We have been able to track inappropriate login attempts through tickets.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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