TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Macrium Reflect

    Score9.4 out of 10
    N/AMacrium Reflect is an endpoint and server backup and cloning solution from Macrium Software (aka Paramount Software UK), available in personal and professional editions.N/A

    Rubrik

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
    Pricing
    Macrium ReflectRubrik
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Macrium ReflectRubrik
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Macrium ReflectRubrik
    Considered Both Products
    Macrium Software (Paramount Software)
    No answer on this topic
    Rubrik, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    99 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    93 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    99 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    86 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    88 Answers
    Features
    Macrium ReflectRubrik
    Data Center Backup
    Comparison of Data Center Backup features of Macrium Reflect and Rubrik
    Feature
    Macrium Reflect
    8.6
    1 Ratings
    0% above category average
    Rubrik
    8.7
    142 Ratings
    2% above category average
    Recovery verification10.01 Ratings8.8125 Ratings
    Incremental backup identification8.01 Ratings8.4131 Ratings
    Deduplication and file compression9.01 Ratings6.7137 Ratings
    Flexible deployment9.01 Ratings8.1130 Ratings
    Platform support8.01 Ratings9.0139 Ratings
    Retention options8.01 Ratings9.8142 Ratings
    Encryption8.01 Ratings9.9132 Ratings
    Universal recovery00 Ratings8.7127 Ratings
    Instant recovery00 Ratings8.8136 Ratings
    Business application protection00 Ratings8.1125 Ratings
    Multiple backup destinations00 Ratings8.0134 Ratings
    Backup to the cloud00 Ratings8.9129 Ratings
    Snapshots00 Ratings8.9141 Ratings
    Management dashboard00 Ratings9.9142 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Macrium Reflect and Rubrik
    Feature
    Macrium Reflect
    8.8
    1 Ratings
    3% above category average
    Rubrik
    -
    Ratings
    Continuous data protection7.01 Ratings00 Ratings
    Replication10.01 Ratings00 Ratings
    Multi-location capabilities10.01 Ratings00 Ratings
    Ransomware Recovery8.01 Ratings00 Ratings
    Best Alternatives
    Macrium ReflectRubrik
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Macrium ReflectRubrik
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.5
    (142 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (17 ratings)
    Usability
    9.0
    (2 ratings)
    8.3
    (26 ratings)
    Availability
    -
    (0 ratings)
    7.7
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (6 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (23 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (9 ratings)
    Configurability
    -
    (0 ratings)
    6.1
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.5
    (8 ratings)
    Ease of integration
    -
    (0 ratings)
    8.9
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.8
    (6 ratings)
    User Testimonials
    Macrium ReflectRubrik
    Likelihood to Recommend
    Macrium Software (Paramount Software)
    The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups. The Macrium Reflect server version is very suitable for backing up physical servers.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
    Incentivized
    Read full review
    Pros
    Macrium Software (Paramount Software)
    • Virtualize images to restore services
    • Mount backup images to restore files
    • Takes incremental backups pretty quick compared to other software
    • Creates synthetic full images well
    Incentivized
    Read full review
    Rubrik, Inc
    • It just works right out of the box. No customizations were needed to start using.
    • It protects several types of databases such as IBM DB2 that are not protected by competing products.
    • The Rubrik Support team is very knowledgeable and responsive to our issues.
    Incentivized
    Read full review
    Cons
    Macrium Software (Paramount Software)
    • The program could reduce a bit the space it takes for its backups.
    • It should be more affordable.
    Incentivized
    Read full review
    Rubrik, Inc
    • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
    Incentivized
    Read full review
    Likelihood to Renew
    Macrium Software (Paramount Software)
    No answers on this topic
    Rubrik, Inc
    The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
    Read full review
    Usability
    Macrium Software (Paramount Software)
    This application is very simple to use and works great for its intended purposes. It's my go-to when I need to create or manage a singular disk or volume image.
    Incentivized
    Read full review
    Rubrik, Inc
    The support is top notch both tech and sales team, the tools are simple
    to use and yet still is feature rich. Security is top of the list, the
    product is sold and reliable, easy to configure and intuitive to use.
    Read full review
    Reliability and Availability
    Macrium Software (Paramount Software)
    No answers on this topic
    Rubrik, Inc
    Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
    Incentivized
    Read full review
    Performance
    Macrium Software (Paramount Software)
    No answers on this topic
    Rubrik, Inc
    Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
    Read full review
    Support Rating
    Macrium Software (Paramount Software)
    We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
    Incentivized
    Read full review
    In-Person Training
    Macrium Software (Paramount Software)
    No answers on this topic
    Rubrik, Inc
    Very easy to take in and pass on.
    Incentivized
    Read full review
    Online Training
    Macrium Software (Paramount Software)
    No answers on this topic
    Rubrik, Inc
    Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
    Incentivized
    Read full review
    Implementation Rating
    Macrium Software (Paramount Software)
    No answers on this topic
    Rubrik, Inc
    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Incentivized
    Read full review
    Alternatives Considered
    Macrium Software (Paramount Software)
    Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.
    Incentivized
    Read full review
    Rubrik, Inc
    Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
    The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Macrium Software (Paramount Software)
    No answers on this topic
    Rubrik, Inc
    We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
    Incentivized
    Read full review
    Scalability
    Macrium Software (Paramount Software)
    No answers on this topic
    Rubrik, Inc
    Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
    Incentivized
    Read full review
    Return on Investment
    Macrium Software (Paramount Software)
    • Impossible to specify.
    Incentivized
    Read full review
    Rubrik, Inc
    • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
    • Rubrik has made management of backups a non-issue.
    • Recovery of systems and files takes seconds or minutes.
    • We have a better strategy against ransomware.
    Incentivized
    Read full review
    ScreenShots

    Rubrik Screenshots

    Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain