Magento Open Source vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Magento Open Source
Score 8.8 out of 10
N/A
Magento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
Magento Open SourceSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Magento Open SourceSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Magento Open SourceSAP Commerce Cloud
Considered Both Products
Magento Open Source
Chose Magento Open Source
Magento is completely open source, this means that you can customize it 100% on your needings. The community edition is also free, so you can experiment with it and evaluate in no time.
SAP Commerce Cloud
Chose SAP Commerce Cloud
Against Odoo: SAP Commerce Cloud is primarily an e-commerce platform as we call it, a vertical solution. Odoo on the other hand is a Monolithic ERP with an E-commerce app not specifically designed for high performance on the web. Against Shopify: Shopify is more of an …
Chose SAP Commerce Cloud
It may be customized and is simple to combine with other apps and open-source software.
Top Pros
Top Cons
Features
Magento Open SourceSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Magento Open Source
7.7
28 Ratings
1% below category average
SAP Commerce Cloud
7.8
77 Ratings
0% above category average
Product catalog & listings8.528 Ratings8.273 Ratings
Product management9.528 Ratings8.473 Ratings
Bulk product upload8.026 Ratings8.270 Ratings
Branding6.526 Ratings8.267 Ratings
Mobile storefront4.028 Ratings7.667 Ratings
Product variations9.526 Ratings7.767 Ratings
Website integration8.024 Ratings7.872 Ratings
Visual customization6.527 Ratings7.768 Ratings
CMS8.526 Ratings6.669 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Magento Open Source
8.0
28 Ratings
4% above category average
SAP Commerce Cloud
7.9
69 Ratings
2% above category average
Abandoned cart recovery7.023 Ratings8.014 Ratings
Checkout user experience9.028 Ratings7.868 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Magento Open Source
6.5
26 Ratings
25% below category average
SAP Commerce Cloud
6.6
60 Ratings
24% below category average
eCommerce security6.526 Ratings6.660 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Magento Open Source
4.2
28 Ratings
58% below category average
SAP Commerce Cloud
6.8
69 Ratings
11% below category average
Promotions & discounts5.528 Ratings6.768 Ratings
Personalized recommendations2.022 Ratings7.361 Ratings
SEO5.025 Ratings6.359 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Magento Open Source
9.1
28 Ratings
14% above category average
SAP Commerce Cloud
8.1
70 Ratings
2% above category average
Multi-site management9.525 Ratings7.965 Ratings
Order processing9.527 Ratings8.367 Ratings
Inventory management9.525 Ratings8.362 Ratings
Shipping8.524 Ratings8.462 Ratings
Custom functionality8.526 Ratings7.566 Ratings
Best Alternatives
Magento Open SourceSAP Commerce Cloud
Small Businesses
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Magento Open SourceSAP Commerce Cloud
Likelihood to Recommend
8.5
(29 ratings)
8.2
(79 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.2
(12 ratings)
Support Rating
-
(0 ratings)
10.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.3
(48 ratings)
Product Scalability
-
(0 ratings)
9.4
(48 ratings)
User Testimonials
Magento Open SourceSAP Commerce Cloud
Likelihood to Recommend
Adobe
It's well suited for large eCommerce stores as it requires much effort to set up and the development cost for setting it up is high. It's less appropriate to use Magento where you are looking for quick development and launch of the store. Also, it is required to have a developer or sometimes the entire tech team to manage an e-commerce store, so you may need to hire a few PHP developers.
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SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
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Pros
Adobe
  • Magento is perfect if our web design client likes a specific pre-made template and wants a fast solution.
  • Magento allows us to customize its open-source code to create additional features and functionality.
  • Magento saves small businesses time and money if they only need a simple solution.
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
Adobe
  • Not the simplest of solutions to use or maintain from an end-user perspective
  • Other platforms are better with regards to SEO in our experience
  • Fairly sluggish and slow compared to other platforms without the correct server specification and performance optimization work.
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
Adobe
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
Read full review
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Usability
Adobe
Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
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SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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Support Rating
Adobe
No answers on this topic
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
Adobe
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
Adobe
In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
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SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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Scalability
Adobe
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
Adobe
  • Delays in development leads to missed timelines and opportunity loss.
  • High cost of development and maintenance may currently outweigh the growth.
  • Better handling of customer and order information makes for better customer service.
  • Excellent API has been a boon for integration with our ERP
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts