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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Quo

    Score8.2 out of 10
    N/AQuo (formerly OpenPhone) is a business phone and VoIP solution designed to help maintain work life balance. Features include incoming call identification, set business hours, contact ownership information to associate calls to teammembers, etc., to help organize call responding.

    $19

    per month per user

    Pricing
    Intuit MailchimpQuo
    Editions & Modules
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    Starter
    $19
    per month per user
    Business
    $33
    per month per user
    Scale
    $47
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Intuit MailchimpQuo
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts available for annual pricing.
    More Pricing Information
    Community Pulse
    Intuit MailchimpQuo
    Considered Both Products
    Intuit
    No answer on this topic
    OpenPhone
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    251 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    244 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    255 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    215 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    247 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    Intuit MailchimpQuo
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    8.1
    585 Ratings
    4% above category average
    Quo
    -
    Ratings
    WYSIWYG email editor8.1537 Ratings00 Ratings
    Dynamic content8.1519 Ratings00 Ratings
    Ability to test dynamic content8.2499 Ratings00 Ratings
    Landing pages8.3404 Ratings00 Ratings
    A/B testing7.7434 Ratings00 Ratings
    Mobile optimization7.9535 Ratings00 Ratings
    Email deliverability reporting8.8568 Ratings00 Ratings
    List management8.1564 Ratings00 Ratings
    Triggered drip sequences7.7385 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    8.9
    75 Ratings
    11% above category average
    Quo
    -
    Ratings
    Lead nurturing automation7.465 Ratings00 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings
    Data quality management8.372 Ratings00 Ratings
    Automated sales alerts and tasks10.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    7.9
    126 Ratings
    4% above category average
    Quo
    -
    Ratings
    Calendaring7.448 Ratings00 Ratings
    Event/webinar marketing8.4112 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    8.2
    124 Ratings
    8% above category average
    Quo
    -
    Ratings
    Social sharing and campaigns8.3116 Ratings00 Ratings
    Social profile integration8.1107 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    8.3
    565 Ratings
    10% above category average
    Quo
    -
    Ratings
    Dashboards8.6229 Ratings00 Ratings
    Standard reports8.6560 Ratings00 Ratings
    Custom reports7.9130 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    7.9
    132 Ratings
    4% above category average
    Quo
    -
    Ratings
    API7.9107 Ratings00 Ratings
    Role-based workflow & approvals8.470 Ratings00 Ratings
    Customizability5.62 Ratings00 Ratings
    Integration with Salesforce.com8.554 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.647 Ratings00 Ratings
    Integration with SugarCRM8.12 Ratings00 Ratings
    Third-party software integrations7.9109 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    -
    Ratings
    Quo
    5.8
    5 Ratings
    31% below category average
    Hosted PBX00 Ratings4.54 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings4.55 Ratings
    User templates00 Ratings8.14 Ratings
    Call reports00 Ratings4.54 Ratings
    Directory of employee names00 Ratings7.24 Ratings
    Call Management
    Comparison of Call Management features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    -
    Ratings
    Quo
    7.5
    9 Ratings
    9% below category average
    Answering rules00 Ratings7.26 Ratings
    Call recording00 Ratings7.28 Ratings
    Call park00 Ratings7.25 Ratings
    Call screening00 Ratings7.27 Ratings
    Message alerts00 Ratings8.97 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    -
    Ratings
    Quo
    5.7
    10 Ratings
    33% below category average
    Video conferencing00 Ratings4.52 Ratings
    Audio conferencing00 Ratings4.55 Ratings
    Video screen sharing00 Ratings5.01 Ratings
    Instant messaging00 Ratings8.910 Ratings
    Mobile apps
    Comparison of Mobile apps features of Intuit Mailchimp and Quo
    Feature
    Intuit Mailchimp
    -
    Ratings
    Quo
    5.9
    10 Ratings
    29% below category average
    Mobile app for iOS00 Ratings4.510 Ratings
    Mobile app for Android00 Ratings7.25 Ratings
    Best Alternatives
    Intuit MailchimpQuo
    Small Businesses
    Vbout
    Score9.9 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intuit MailchimpQuo
    Likelihood to Recommend
    8.7
    (608 ratings)
    8.9
    (10 ratings)
    Likelihood to Renew
    10.0
    (55 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (477 ratings)
    7.2
    (2 ratings)
    Availability
    9.5
    (6 ratings)
    1.0
    (1 ratings)
    Performance
    8.9
    (7 ratings)
    1.0
    (1 ratings)
    Support Rating
    8.8
    (20 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    7.4
    (22 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (6 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Intuit MailchimpQuo
    Likelihood to Recommend
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    OpenPhone
    If you have more than 2 people in your organization, then this will save you so much time. Delegation is the key to starting a business. Even when you're a 1 person show, being able to present to your user base the differentiation of options for client communications is critical. As a founder, feeling compelled to be always on is something I strive not to be. OpenPhone gives you that flexibility. I have found it to be less appropriate in complex HIPPA compliant areas, but that is it. OpenPhone really does seem to suit an open array of use cases.
    Incentivized
    Read full review
    Pros
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    OpenPhone
    • It's great for texting.
    • It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.
    • UI is great and really intuitive.
    Incentivized
    Read full review
    Cons
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    OpenPhone
    • Web app could work better in my experience
    • Pricing could be lower
    • Somehow connect with whatsapp or / and other messaging apps that people commonly use
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    OpenPhone
    No answers on this topic
    Usability
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    OpenPhone
    In my experience, App features are buggy and confusing, and they often don't match the descriptions and screenshots in their documentation. In fact, many of their help links go to 404 "page not found" errors. In my experience, there are frequent outages and quality issues. My customers prefer to talk to me on a different line, because they find it difficult to understand me on OpenPhone.
    Read full review
    Reliability and Availability
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
    Read full review
    OpenPhone
    For me, there have been too many outages to rate this higher than "1 worst".
    Read full review
    Performance
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
    Read full review
    OpenPhone
    I think the platform is buggy and confusing. There are numerous outages. And the call quality, according to my customers, is atrocious.
    Read full review
    Support Rating
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
    Read full review
    OpenPhone
    In my experience, their support feels like the opposite of support. They send you in circles, never directly answer questions, provide vague suggestions with unwanted platitudes, and they often take days between responses to provide that. For me, it's a frustrating experience that leaves you with a net loss of time and energy versus before you reached out to them. In my opinion, you definitely don't get "support".
    Read full review
    Implementation Rating
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
    Read full review
    OpenPhone
    No answers on this topic
    Alternatives Considered
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
    Read full review
    OpenPhone
    OpenPhone has an easier user interface than Grasshopper. Years ago when I was using Grasshopper, I recall that their user interface looked antiquated and full of complications. They would also update the interface just as everyone was getting used to using it. OpenPhone has many more functions. Grasshopper's app did not offer basic functions such as in-app texting between team members, and its call transfer function was incredibly complicated to use. In my opinion, Grasshopper was an inferior service/product in almost every way.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Intuit
    No answers on this topic
    OpenPhone
    In my experience, Billing lacks transparency, and they have made billing errors (overcharging me) since I started using them. I think the "trust registration" is an insane ripoff charging around $20 for every attempt. Crazy.
    Read full review
    Scalability
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
    Read full review
    OpenPhone
    In my experience, I can't even scale up to sending messages from a single number because of their broken and messed up "trust registration" system.
    Read full review
    Return on Investment
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
    Read full review
    OpenPhone
    • Provided us with a simple, yet robust phone system for our small business
    • Price can be lower for premium, and for multiple users
    Incentivized
    Read full review
    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

    Quo Screenshots

    Screenshot of the collaborative phone system for teamsScreenshot of the call routing interfaceScreenshot of where the app captures all customer detailsScreenshot of how to share a number across a teamScreenshot of where to use AI to summarize, tag, and transcribe calls and texts