What users are saying about
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37 Ratings
27 Ratings

Mailtrack

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37 Ratings
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Score 9.1 out of 100
27 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Mailtrack

Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for.If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
Scott Entwistle | TrustRadius Reviewer

Mixmax

A great, affordable option for startups that are looking for *just* email automation, read receipts, campaigning, and general enhancement. This provides a fairly comprehensive marketing kit for early-stage startups doing sales. For larger companies that are experimenting with different CRM options, it makes sense to purchase a more contemporary CRM option, like HubSpot, because everything works together very well rather than trying to make Mixmax work with an already-existing CRM option.
Fedor Paretsky | TrustRadius Reviewer

Pros

Mailtrack

  • Daily Data - emails regarding how many emails sent, opened/unopened
  • Immediate feedback knowing if the email was delivered
  • Simple logos allowing for me to scroll through emails and know easily if there is one checkmark or two - one meaning received, two meaning opened
Anonymous | TrustRadius Reviewer

Mixmax

  • Mixmax notifies me the second someone opens an email or clicks a link I've sent them.
  • If I cannot respond to a particular email in the moment, the reminder feature lets me set a specific day and time to be reminded.
  • The support team has been very quick to respond to any issues.
Brandon Weaver | TrustRadius Reviewer

Cons

Mailtrack

  • I think all the features work as it should. I use the free version of Mailtrack so there's not much I can expect to go wrong.
  • It's a hassle to always delete their marketing attempt in my emails.
  • Make sure to reset your browser if you notice Mailtrack isn't active.
Vincent Hsiao | TrustRadius Reviewer

Mixmax

  • MixMax's base package could improve by having tasks. This feature is only available in enterprise tiers, which is unfortunate if you have a 1-2 person marketing team and want to improve productivity.
  • It would be great if MixMax offered more customization around triggers and actions within a sequence. If I could add in a new sequence within an existing sequence based on an action a recipient takes, that would be very helpful.
  • I would love if MixMax integrated with LinkedIn Sales Navigator for a seamless transition from saved leads in LinkedIn being populated in MixMax.
Zach Ettelman | TrustRadius Reviewer

Usability

Mailtrack

Mailtrack 8.9
Based on 27 answers
Mailtrack is highly recommended if your business depends upon taking the right decision at the right time after understanding the customer preferences. Mailtrack helps us to focus on the interested clients and leave out the ones who are not interested. Mailtrack campaign functionality is awesome as it helps you to mailmerge your mailing list without any learning curve. You can send mails to a list as allowed by Gmail without the need to use BCC option.
Sandeep Ravidutt Sharma | TrustRadius Reviewer

Mixmax

No score
No answers yet
No answers on this topic

Support Rating

Mailtrack

Mailtrack 8.0
Based on 31 answers
I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
Anonymous | TrustRadius Reviewer

Mixmax

Mixmax 9.0
Based on 4 answers
Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Mailtrack

My company uses Salesforce and it has an email tracking system. I found it to be unreliable and it seemed that some people were somehow able to get around it letting me know when it was opened. It just always should unopened, even after I had gotten a reply from my email.
Todd Boone | TrustRadius Reviewer

Mixmax

I love Acuity & Mixmax for different purposes. Acuity is great for running something like a coaching business - or a calendar that gets lots of calls booked every day or every week. Mixmax is great for 10 or fewer calls per week, and for interacting with clients who aren't so tech savvy.
Chelsea Baldwin | TrustRadius Reviewer

Return on Investment

Mailtrack

  • It helps in terms of prompt follow up, more productivity.
  • Email communications are done faster and more reliable through mail track.
  • It helps to make sure that the mail is delivered on time and read properly, less rework is done in sending mail or calls.
Dr. Jaleel Polin | TrustRadius Reviewer

Mixmax

  • Positive impact - Very cheap "starter" plan for startups (only $9/month/user). Provides all the capability necessary to get all the marketing/sales that are necessary done.
  • Negative impact - Some email (though rarely) get sorted as spam possibly because of Mixmax tracking.
  • Positive impact - Easy integration with existing CRM options makes it easy to integrate email automation into a workflow.
Fedor Paretsky | TrustRadius Reviewer

Screenshots

Pricing Details

Mailtrack

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mixmax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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