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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
    Pricing
    MattermostProcessMaker
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MattermostProcessMaker
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MattermostProcessMaker
    Considered Both Products
    Mattermost
    No answer on this topic
    ProcessMaker Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    46 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Features
    MattermostProcessMaker
    Project Management
    Comparison of Project Management features of Mattermost and ProcessMaker
    Feature
    Mattermost
    8.4
    49 Ratings
    8% above category average
    ProcessMaker
    -
    Ratings
    Task Management8.637 Ratings00 Ratings
    Gantt Charts7.59 Ratings00 Ratings
    Scheduling7.69 Ratings00 Ratings
    Workflow Automation8.929 Ratings00 Ratings
    Mobile Access8.745 Ratings00 Ratings
    Search8.824 Ratings00 Ratings
    Visual planning tools8.511 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mattermost and ProcessMaker
    Feature
    Mattermost
    8.4
    52 Ratings
    5% above category average
    ProcessMaker
    -
    Ratings
    Chat8.752 Ratings00 Ratings
    Notifications8.352 Ratings00 Ratings
    Discussions8.749 Ratings00 Ratings
    Surveys9.032 Ratings00 Ratings
    Internal knowledgebase9.335 Ratings00 Ratings
    Integrates with GoToMeeting7.78 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
    Integrates with Outlook7.58 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and ProcessMaker
    Feature
    Mattermost
    8.9
    28 Ratings
    10% above category average
    ProcessMaker
    -
    Ratings
    Versioning7.911 Ratings00 Ratings
    Video files9.322 Ratings00 Ratings
    Audio files9.322 Ratings00 Ratings
    Document collaboration7.918 Ratings00 Ratings
    Access control9.922 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive8.212 Ratings00 Ratings
    Device sync10.016 Ratings00 Ratings
    Customization
    Comparison of Customization features of Mattermost and ProcessMaker
    Feature
    Mattermost
    -
    Ratings
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    API for custom integration00 Ratings7.93 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Mattermost and ProcessMaker
    Feature
    Mattermost
    -
    Ratings
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    Dashboards00 Ratings8.811 Ratings
    Standard reports00 Ratings8.811 Ratings
    Custom reports00 Ratings8.09 Ratings
    Process Engine
    Comparison of Process Engine features of Mattermost and ProcessMaker
    Feature
    Mattermost
    -
    Ratings
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    Process designer00 Ratings9.99 Ratings
    Process simulation00 Ratings8.18 Ratings
    Business rules engine00 Ratings9.99 Ratings
    SOA support00 Ratings9.910 Ratings
    Process player00 Ratings7.98 Ratings
    Form builder00 Ratings7.88 Ratings
    Model execution00 Ratings8.18 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of Mattermost and ProcessMaker
    Feature
    Mattermost
    -
    Ratings
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    Business Process Modeling00 Ratings8.13 Ratings
    Decision Modeling00 Ratings8.13 Ratings
    Code-Based Automation00 Ratings8.03 Ratings
    No-Code Automation00 Ratings7.63 Ratings
    Best Alternatives
    MattermostProcessMaker
    Small Businesses
    Flock
    Score9.5 out of 10
    Bizagi
    Score8.3 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostProcessMaker
    Likelihood to Recommend
    8.6
    (54 ratings)
    8.9
    (11 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    8.2
    (1 ratings)
    Usability
    7.1
    (8 ratings)
    6.6
    (5 ratings)
    Support Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.6
    (39 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (5 ratings)
    User Testimonials
    MattermostProcessMaker
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    Usability
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    ProcessMaker Inc.
    No answers on this topic
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Scalability
    Mattermost
    No answers on this topic
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.