Mattermost vs. Workplace from Meta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Workplace from Meta
Score 8.0 out of 10
N/A
Facebook at Work allows users to interact with co-workers through the Facebook interface.
$4
per month per user
Pricing
MattermostWorkplace from Meta
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Enterprise Live
$2.00
per month per user
Enhanced Admin & Support
$2.00
per month per user
Workplace Core
$4.00
per month per user
Offerings
Pricing Offerings
MattermostWorkplace from Meta
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostWorkplace from Meta
Top Pros
Top Cons
Features
MattermostWorkplace from Meta
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.2
46 Ratings
5% above category average
Workplace from Meta
-
Ratings
Task Management6.934 Ratings00 Ratings
Gantt Charts8.410 Ratings00 Ratings
Scheduling8.410 Ratings00 Ratings
Workflow Automation7.127 Ratings00 Ratings
Mobile Access8.643 Ratings00 Ratings
Search9.025 Ratings00 Ratings
Visual planning tools9.012 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.7
49 Ratings
9% above category average
Workplace from Meta
-
Ratings
Chat9.649 Ratings00 Ratings
Notifications8.349 Ratings00 Ratings
Discussions9.147 Ratings00 Ratings
Surveys9.430 Ratings00 Ratings
Internal knowledgebase7.633 Ratings00 Ratings
Integrates with GoToMeeting8.99 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.713 Ratings00 Ratings
Integrates with Outlook8.39 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.1
29 Ratings
14% above category average
Workplace from Meta
-
Ratings
Versioning9.012 Ratings00 Ratings
Video files9.423 Ratings00 Ratings
Audio files9.423 Ratings00 Ratings
Document collaboration8.119 Ratings00 Ratings
Access control9.723 Ratings00 Ratings
Advanced security features8.820 Ratings00 Ratings
Integrates with Google Drive8.613 Ratings00 Ratings
Device sync9.817 Ratings00 Ratings
Best Alternatives
MattermostWorkplace from Meta
Small Businesses
Stackby
Stackby
Score 9.3 out of 10
Zoho Cliq
Zoho Cliq
Score 9.4 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Zoho Cliq
Zoho Cliq
Score 9.4 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Axonify
Axonify
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostWorkplace from Meta
Likelihood to Recommend
8.4
(51 ratings)
7.4
(55 ratings)
Likelihood to Renew
6.7
(7 ratings)
-
(0 ratings)
Usability
6.3
(6 ratings)
5.6
(2 ratings)
Support Rating
8.0
(9 ratings)
8.4
(21 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.7
(36 ratings)
-
(0 ratings)
User Testimonials
MattermostWorkplace from Meta
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
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Meta Platforms Inc
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Meta Platforms Inc
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
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Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Meta Platforms Inc
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Meta Platforms Inc
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Meta Platforms Inc
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
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Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Meta Platforms Inc
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Meta Platforms Inc
No answers on this topic
Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Meta Platforms Inc
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
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Meta Platforms Inc
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.