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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Workplace from Meta (discontinued)

    Score8 out of 10
    N/AWorkplace was a business communication tool from Meta with features like Live Video and Groups, that connected employees. Its discontinuation began in August of 2025, and by June 2026 a full shutdown is anticipated.N/A
    Pricing
    MattermostWorkplace from Meta (discontinued)
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MattermostWorkplace from Meta (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MattermostWorkplace from Meta (discontinued)
    Considered Both Products
    Mattermost
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    46 Answers
    93%
    Would buy again
    28 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    90%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    92%
    Implementation went as expected
    23 Answers
    Features
    MattermostWorkplace from Meta (discontinued)
    Project Management
    Comparison of Project Management features of Mattermost and Workplace from Meta (discontinued)
    Feature
    Mattermost
    8.4
    49 Ratings
    8% above category average
    Workplace from Meta (discontinued)
    -
    Ratings
    Task Management8.637 Ratings00 Ratings
    Gantt Charts7.59 Ratings00 Ratings
    Scheduling7.69 Ratings00 Ratings
    Workflow Automation8.929 Ratings00 Ratings
    Mobile Access8.745 Ratings00 Ratings
    Search8.824 Ratings00 Ratings
    Visual planning tools8.511 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mattermost and Workplace from Meta (discontinued)
    Feature
    Mattermost
    8.4
    52 Ratings
    5% above category average
    Workplace from Meta (discontinued)
    -
    Ratings
    Chat8.752 Ratings00 Ratings
    Notifications8.352 Ratings00 Ratings
    Discussions8.749 Ratings00 Ratings
    Surveys9.032 Ratings00 Ratings
    Internal knowledgebase9.335 Ratings00 Ratings
    Integrates with GoToMeeting7.78 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
    Integrates with Outlook7.58 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Workplace from Meta (discontinued)
    Feature
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Workplace from Meta (discontinued)
    -
    Ratings
    Versioning7.911 Ratings00 Ratings
    Video files9.322 Ratings00 Ratings
    Audio files9.322 Ratings00 Ratings
    Document collaboration7.918 Ratings00 Ratings
    Access control9.922 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive8.212 Ratings00 Ratings
    Device sync10.016 Ratings00 Ratings
    Best Alternatives
    MattermostWorkplace from Meta (discontinued)
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Workvivo
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostWorkplace from Meta (discontinued)
    Likelihood to Recommend
    8.6
    (54 ratings)
    7.8
    (54 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (8 ratings)
    5.6
    (2 ratings)
    Support Rating
    8.0
    (9 ratings)
    8.4
    (21 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.6
    (39 ratings)
    -
    (0 ratings)
    User Testimonials
    MattermostWorkplace from Meta (discontinued)
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Discontinued Products
    Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
    Incentivized
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Discontinued Products
    • Bring groups of people together to share info, stories, updates, etc.
    • The chat app is pretty decent.
    • Workplace Live is a good large-group meeting broadcast platform.
    • It's pretty intuitive to use for anyone who's used Facebook.
    • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
    • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
    • It has search capabilities for finding old information.
    • It's available for both desktop/laptop and mobile devices.
    • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
    • Workplace Chat has the ability to set it to Do Not Disturb.
    • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
    • You can use Markdown to format your text
    Incentivized
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Discontinued Products
    • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
    • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
    • An admin control dashboard would be really effective and even more so with more users on the platform.
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Discontinued Products
    Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
    Incentivized
    Read full review
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Discontinued Products
    Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
    Incentivized
    Read full review
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Discontinued Products
    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
    Incentivized
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Discontinued Products
    • We can meet the project times, that with the communication in real time.
    • We provide solutions to our suppliers in a reliable and efficient manner.
    • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.