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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MediaValet

    Score8.8 out of 10
    N/AMediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.N/A

    OnBase

    Score9.5 out of 10
    N/AOnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A
    Pricing
    MediaValetOnBase
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MediaValetOnBase
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    MediaValetOnBase
    Reporting & Analytics
    Comparison of Reporting & Analytics features of MediaValet and OnBase
    Feature
    MediaValet
    7.2
    12 Ratings
    1% above category average
    OnBase
    -
    Ratings
    Dashboards7.211 Ratings00 Ratings
    Standard reports7.79 Ratings00 Ratings
    Custom reports6.88 Ratings00 Ratings
    Data exportability7.710 Ratings00 Ratings
    Content analytics6.710 Ratings00 Ratings
    DAM Features
    Comparison of DAM Features features of MediaValet and OnBase
    Feature
    MediaValet
    7.7
    22 Ratings
    6% below category average
    OnBase
    -
    Ratings
    Uploading assets8.321 Ratings00 Ratings
    Downloading assets8.322 Ratings00 Ratings
    Categories8.721 Ratings00 Ratings
    Asset storage9.120 Ratings00 Ratings
    Asset sharing8.121 Ratings00 Ratings
    Asset search8.321 Ratings00 Ratings
    Tagging system8.520 Ratings00 Ratings
    Content editing6.615 Ratings00 Ratings
    Metadata7.012 Ratings00 Ratings
    Collections8.315 Ratings00 Ratings
    User access8.519 Ratings00 Ratings
    DAM Integrations7.910 Ratings00 Ratings
    DAM API6.48 Ratings00 Ratings
    Workflow automations5.610 Ratings00 Ratings
    Related asset discovery6.713 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of MediaValet and OnBase
    Feature
    MediaValet
    -
    Ratings
    OnBase
    8.2
    43 Ratings
    1% above category average
    Content capture & imaging00 Ratings9.041 Ratings
    File sync, storage & archiving00 Ratings9.033 Ratings
    Document management00 Ratings10.042 Ratings
    Records management00 Ratings8.040 Ratings
    Content search & retrieval00 Ratings8.043 Ratings
    Enterprise content collaboration00 Ratings8.034 Ratings
    Content publishing & creation00 Ratings8.222 Ratings
    Security, risk management & information governance00 Ratings9.033 Ratings
    Contract lifecycle management00 Ratings8.424 Ratings
    Automated workflows00 Ratings9.023 Ratings
    Artificial intelligence00 Ratings5.811 Ratings
    Mobile support00 Ratings7.615 Ratings
    Integration00 Ratings7.022 Ratings
    Best Alternatives
    MediaValetOnBase
    Small Businesses
    Adobe Bridge
    Score8.5 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Cloudinary
    Score9 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Acquia DAM (Widen)
    Score8 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MediaValetOnBase
    Likelihood to Recommend
    9.9
    (37 ratings)
    9.9
    (43 ratings)
    Likelihood to Renew
    8.8
    (4 ratings)
    8.8
    (7 ratings)
    Usability
    8.1
    (5 ratings)
    8.6
    (9 ratings)
    Support Rating
    8.5
    (5 ratings)
    5.8
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.6
    (2 ratings)
    8.7
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    MediaValetOnBase
    Likelihood to Recommend
    MediaValet
    MediaValet is well suited for DAM specific use cases, it provides robust features and functionality for sorting, segmenting and searching data so team members can easily access what they are looking for without knowing the platform. We find our Sales and Marketing teams both love this software for keeping marketing assets properly organized and available on demand whenever it's needed. This DAM solution is one of the most advanced out there and well suited for large teams looking to break silos.
    Incentivized
    Read full review
    Hyland
    OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
    Incentivized
    Read full review
    Pros
    MediaValet
    • We love Portals, as a means of creating, editing and sending collections of pictures
    • The tagging system allows for end users to find our photos, without knowing where we put them
    • The system is quick
    • Apart from our initial edit for size, customers gets full sized uncompressed files
    Incentivized
    Read full review
    Hyland
    • Workflow and Configuration - easy to learn
    • Documentation for each application and toolset
    • Hyland Account Managers and staff are knowledgeable
    • Robust User Community that helps solve an issue or make recommendations
    • Web client - no application installation needed on a PC for users
    Read full review
    Cons
    MediaValet
    • I would love to have an improved MediaValet app. People send me pictures to my phone that need to go into the DAM, and it would be easier for me to upload from my phone rather than email to myself and then upload on the computer.
    • I would love to see upload dates displayed when searching for photos to add to the Portals I create.
    • I wish the delete feature didn't delete ALL of the pictures, even when they're in different categories.
    • It would be cool to somehow integrate MediaValet as a folder on the computer like dropbox.
    Incentivized
    Read full review
    Hyland
    • I personally find the user inferface to be obnoxious and obtuse.
    • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
    • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
    Incentivized
    Read full review
    Likelihood to Renew
    MediaValet
    It is not only likely, but we have been doing it for more than 6 years. We have even had the service since before I joined the company. The service works well for me and I hope that this service will continue to be renewed next year, as not having it would make my job more complicated.
    Incentivized
    Read full review
    Hyland
    OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
    Incentivized
    Read full review
    Usability
    MediaValet
    I gave MediaValet a 7 for overall usability because it is reliable and effective once you’re familiar with it, but it has a learning curve. The platform is powerful and well suited for managing large volumes of assets, but the interface can feel complex at times and some common actions take more steps than expected. With simpler navigation and a smoother onboarding experience for new users, usability could be even stronger.
    Incentivized
    Read full review
    Hyland
    You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
    Incentivized
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    Support Rating
    MediaValet
    The team is very responsive to requests and makes a point to provide feedback or status updates before confirming solutions.
    Incentivized
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    Hyland
    This rating is a compromise because I technically have 2 tiers of support.
    I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
    For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
    Incentivized
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    In-Person Training
    MediaValet
    No answers on this topic
    Hyland
    The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
    Incentivized
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    Online Training
    MediaValet
    No answers on this topic
    Hyland
    With the Premium subscription, there is a tone of training with audio and practice options.
    Incentivized
    Read full review
    Implementation Rating
    MediaValet
    I mainly use MediValet to send special medical images to our partners. Collaboration with other companies is very simplified through MediaValet. The qualitatively uploaded images can be excactly assigned and organised through various filters. It is much clearer and easier for our partners to understand when the images have been accurately labelled and assigned beforehand.
    Incentivized
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    Hyland
    Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
    Incentivized
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    Alternatives Considered
    MediaValet
    MediaValet is much better and easier to use than File Explorer. MediaValet lets us search for photos, control who can access them, and not worry about our assets being deleted at random. This is critical for a government organization that oftentimes needs to search for assets from the distant past. MediaValet makes it much easier to tag our photos, add post dates, and set usage rights for each photo.
    Read full review
    Hyland
    The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
    Read full review
    Return on Investment
    MediaValet
    • While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed.
    • I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time.
    • As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets.
    Incentivized
    Read full review
    Hyland
    • OnBase provides a very reliable ECM platform for the company.
    • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
    • OnBase made same day processing of all incoming and outgoing documents a reality.
    Incentivized
    Read full review
    ScreenShots

    MediaValet Screenshots

    Screenshot of MediaValet HomepageScreenshot of Face RecognitionScreenshot of MediaValet IntegrationsScreenshot of Category Level PermissionsScreenshot of Advanced Search

    OnBase Screenshots

    Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.