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MediaValet Makes it a Beautiful Day in Our Neighborhood!
March 04, 2022

MediaValet Makes it a Beautiful Day in Our Neighborhood!

Jack Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MediaValet

We are a small non-profit with a relatively small staff and a comparatively large number of videos. We were founded by Fred Rogers, who produced almost 1,000 episodes of Mister Rogers' Neighborhood. We now have five programs in production. Media Valet has helped us every step of the way as we migrated from a less responsive DAM to their site. We lost virtually no metadata along the way. In addition, MediaValet converted almost 3,000 video clips to the exact audio compression, frame rate, and resolution that we requested. They have always been available to answer questions and meet with us weekly to address any needs or questions that arise. They have a good product and great customer service.
  • They are always seeking to improve their product.
  • They respond almost immediately to questions.
  • They have tailored and delivered specific training programs to address the different needs of our marketing and production departments.
  • Assets upload relatively quickly.
  • I have never experienced downtime when I access our DAM.
  • It's an intuitive experience. It's easy to discover the logic of how and why things work the way they do.
  • The staff welcomes interaction.
  • We look forward to being able to edit video clips directly on the MediaValet site.
  • A great product
  • Strong customer service
  • Video intelligence
  • Our staff is now starting to use our DAM.
  • Staff are considering monetizing some of our assets now that they see what we own.
  • We can find things again.
MediaValet has a much better search tool. The site map is visible immediately. Videos play and upload much more smoothly on MediaValet.

Do you think MediaValet delivers good value for the price?

Yes

Are you happy with MediaValet's feature set?

Yes

Did MediaValet live up to sales and marketing promises?

Yes

Did implementation of MediaValet go as expected?

Yes

Would you buy MediaValet again?

Yes

Adobe Premiere Pro, Vimeo, Microsoft 365 (formerly Office 365)
We looked at many DAMs during our selection process. We all agreed that MediaValet stood way above the others in terms of our needs for a videocentric system. They are knowledgeable and great listeners. It's a great feeling to work with people who understand your needs and know they can get you where you want to be in terms of your many assets (almost 20,000 as of today).