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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365

    Score8.6 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Pricing
    Microsoft 365
    Editions & Modules
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Microsoft 365
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details*When billed annually.
    More Pricing Information
    Community Pulse
    Microsoft 365
    Considered Both Products
    Microsoft
    Chose Microsoft 365
    Microsoft 365 gives us a better offline experience, with the ability to have everything on my local device, but with automatic data sync to OneDrive when connected to the internet. The same with Outlook with a local version of the data. Many other systems use their "online" …
    Incentivized
    Chose Microsoft 365
    Compared to the g-suite Microsoft 365 is so much more universally used. I think it has a way further reach and is easier for everyone to use. It is the basic standard in our business and I’d expect that in most places. I can always transfer my skills and everything is …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 works together well with other apps and performs well as it is the standard setter in many settings. Salesforce is good at what it excels and functions at. The two products do not compete in the same field and are good complementary tools to achieve project …
    Incentivized
    Chose Microsoft 365
    Microsoft is leaps and bounds ahead of these product suites and is an ecosystem unto itself, except for Google Workspace, which offers more features in its online versions than Office Online.
    Incentivized
    Chose Microsoft 365
    Microsoft is the most business friendly especially in the business sector. In the education sector it is not as popular but still wield a ton of respect. Microsoft has their strengths and often has more features than the typically user would need, which is both a strength and …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 is better in the fact that it doesn't try to upsell you daily. Adobe is always trying to get me to go premium.
    Incentivized
    Chose Microsoft 365
    Typically I prefer working with companies with Microsoft 365 as their main tool because they're usually a fast growing company with a global presence. I like using it for work because it's easy to collaborate, share, review, comment, reply in any of the tools. The mobile app …
    Incentivized
    Chose Microsoft 365
    I chose Microsoft 365 because the license includes cloud storage, which OpenOffice, even though it's free, doesn't offer. I also chose it for its customization capabilities for documents, spreadsheets, presentations, and other types of internal documents. In addition, it has …
    Incentivized
    Chose Microsoft 365
    Microsofts teams is far better than Google Meet application. It is easy to use. Better voice and video quality on teams application. Seamlessly it will work for online meetings. Mobile app is also very good.
    Incentivized
    Chose Microsoft 365
    Microsoft 365 has a strong incumbency moat, where it can be more readily assumed that people know how to use it relative to other options in market.

    Incentivized
    Chose Microsoft 365
    Reduced compatibility with Office documents.
    Incentivized
    Chose Microsoft 365
    It is one of a kind in my eyes.
    Incentivized
    Chose Microsoft 365
    BTE, this search bar is not the best; I couldn't find Google Suite. In any case, it's challenging to find a suite with advanced tools that serves as an office. Google comes close, no one uses OpenOffice (hyperbole), and there isn't much else to use. If you add to that the …
    Incentivized
    Chose Microsoft 365
    In my opinion Microsoft 365 is the most complete out of the bunch because of the cloud and desktop apps, the easy expandability it brings in combination with Azure and Entra/Intune. I must say that Google Workspace is a close contender but the desktop apps are less complete in …
    Incentivized
    Chose Microsoft 365
    Thunderbird is very nice tool but in my case not used because I have several issues with his calendar.
    Zoom is very good tool, providing you low band usage and good video and sound quality.
    I have tested OpenOffice but not nice UI experience.
    Incentivized
    Chose Microsoft 365
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, …
    Incentivized
    Chose Microsoft 365
    All the features in Microsoft Office 365 are better than any other product in the market except the protection feature. This is the only weakness in Microsoft 365 where had to stop their protection and buy Proofpoint Advanced Threat Protection.

    The Exchange Online feature is …
    Incentivized
    Chose Microsoft 365
    Device compatibility and enterprise level voice isn't as readily available with Google Voice.
    Incentivized
    Chose Microsoft 365
    Google Sheets is better for sharing and collaborative editing. Versioning of the same file is also one of Google Sheets strong points.
    Microsoft 365 is better for working with local files. It is much easier to store the file in multiple places and backup multiple versions in …
    Incentivized
    Chose Microsoft 365
    I really don't know of anything that is a competitor for Microsoft 365 - that's both good and bad.
    Incentivized
    Chose Microsoft 365
    I used to like Google more than Microsoft because I used it more, but now I think they are very similar. I am able to use both on my phone, both have Clouds, and both have synced calendars, documents, and sheets. The reason I use Microsoft is [that] my company uses it, and I …
    Incentivized
    Chose Microsoft 365
    Google Sheets, doesn't give me the same flexibility that Excel does. I have been frustrated when trying to work in Sheets to build complex spreadsheets. It is easier to manipulate and the spreadsheet can still be shared with a team member when cooperation needs to be had in …
    Incentivized
    Chose Microsoft 365
    Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe …
    Incentivized
    Chose Microsoft 365
    I was not in charge of choosing Microsoft 365, but I have used Google Drive extensively in the past. Google Drive and OneDrive are VERY similar. you can hook them up to your file explorer and share links, auto-sync files, and access them on your mobile/tablet, etc. Google Docs …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 (formerly Office 365) and Google Drive have a very similar structure. Both have apps that can provide the same performance. For example, Google Docs and Microsoft Word are alike. Likewise, Google Sheets and Excel, Google Meet and Teams, Google Slide and …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    195 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    198 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    134 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    142 Answers
    User Ratings
    Microsoft 365
    Likelihood to Recommend
    8.4
    (262 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    Usability
    8.7
    (30 ratings)
    Support Rating
    8.9
    (54 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    User Testimonials
    Microsoft 365
    Likelihood to Recommend
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Return on Investment
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    ScreenShots