Microsoft BI (MSBI) vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft BI (MSBI)
Score 8.7 out of 10
N/A
Microsoft BI is a business intelligence product used for data analysis and generating reports on server-based data. It features unlimited data analysis capacity with its reporting engine, SQL Server Reporting Services alongside ETL, master data management, and data cleansing.
$14
per month per user
New Relic
Score 8.2 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
Microsoft BI (MSBI)New Relic
Editions & Modules
Power BI Pro
$14
per month per user
Power BI Premium
$24
per month per user
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
Microsoft BI (MSBI)New Relic
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft BI (MSBI)New Relic
Considered Both Products
Microsoft BI (MSBI)
Chose Microsoft BI (MSBI)
Microsoft BI (MSBI) is the first data mining and processing tool I've used.
Chose Microsoft BI (MSBI)
Tableau did some things better, but in the end Power BI won on all counts of flexability and agilitly. Its not a perfect solution, but what is.
Chose Microsoft BI (MSBI)
We use Microsoft BI because our organization has all of its software in the Microsoft ecosystem. It just made sense to utilize Microsoft BI because it can so seamlessly connect to all of the other Microsoft tools and data sources that we were using before. We often find that …
Chose Microsoft BI (MSBI)
Microsoft SQL Server, SQL Server Integration Services (SSIS) and SQL Server Management Studio (SSMS)
Chose Microsoft BI (MSBI)
MSBI for my company is a like using a car that has a good balance of features, is easy to use, has good support, and works well with other things or requirement you may have.
We specifically chose it because it is one of the promising platform whose support team will never let …
Chose Microsoft BI (MSBI)
Better integration with Microsoft products is one of the advantages of using Business Intelligence (BI). It's simple to understand, and plenty of resources are available to outsource it. Many of our existing clients have Microsoft licensing agreements. It's an obvious path when …
Chose Microsoft BI (MSBI)
Outsourcing work is easy to understand, and there are plenty of resources available in the marketplace. It is expensive, but it is still significantly less costly than the alternatives. Results from Microsoft BI (MSBI) are dependable; therefore, there is no problem with trust. …
Chose Microsoft BI (MSBI)
MSBI is great for data collection and reporting, but it lacks the visual appeal and features of Power BI. Even though it's still useful, it falls short of Power BI in terms of features. There's no reason to doubt MSBI's findings. MSBI has a proactive customer service team that …
Chose Microsoft BI (MSBI)
Easy data load through Excel.
Data load using standard API is possible.
Data synchronized and harmonized.
Chose Microsoft BI (MSBI)
BI is a little more user-friendly along with tighter integration with Microsoft apps.
Chose Microsoft BI (MSBI)
Each of the solutions has their pros and cons, but Microsoft's BI offerings provide the best "bang for the buck." Few solutions available offer the breadth of feature functionality in a single package, with BI and database generally being sold as separate offerings. However, …
Chose Microsoft BI (MSBI)
The biggest player against Microsoft BI (MSBI) was Tableau, which was acquired by Salesforce. Recently there have been other standalone software/applications that provide similar functionality to Microsoft BI (MSBI). Because my company is a Microsoft shop, we have not explored …
Chose Microsoft BI (MSBI)
Tableau's feature set is comparable to Microsoft BI at a potentially lower cost, however, Microsoft provides better integration into a Microsoft Environment and more flexible deployment options. Microsoft also provides better enterprise support than Tableau (although this may …
Chose Microsoft BI (MSBI)
We have used the built in ConnectWise Manager reports and custom reports. The reports provide static data. PowerBI shows us live data we can drill down into and easily adjust parameters. It's much more useful than a static PDF report.
Chose Microsoft BI (MSBI)
Tableau is very slow, and it's very complicated to use, whereas Microsoft BI is faster and more efficient.
Chose Microsoft BI (MSBI)
Ease of use and it's fluent with Office products for exporting and presentations of data.
Chose Microsoft BI (MSBI)
A lot of our existing client base has licensing agreements in place with Microsoft, couple that with decision-makers wanting to achieve the outcome with the least amount of additional licensing costs added, and it becomes an obvious path, however, it is very crucial to first …
Chose Microsoft BI (MSBI)
Unlike Oracle Business Intelligence Cloud Service (OBICS), Microsoft BI offers a good range of visualisation options. However, it falls behind in terms of data management capabilities. If your requirements are more data intensive and less reporting intensive, then Microsoft BI …
Chose Microsoft BI (MSBI)
Oracle BI Foundation Suite
Chose Microsoft BI (MSBI)
We initially considered Google Analytics, but eventually decided against it due to the licensing terms and the associated software that we would need to incorporate. IBM Cognos is great at what it does, as long as you are trying to integrate with software that is on their …
Chose Microsoft BI (MSBI)
Specific data displays are some of the strongest aspects of Microsoft BI when compared to alternate programs. It also does a superior job in compatibility with many programs, especially those from Microsoft. Since my company primarily uses Office 365 and other Microsoft …
Chose Microsoft BI (MSBI)
The other programs listed are excellent. I have always been a fan of Google products because they are user-friendly and easily accessible by most. They also produce excellent data outputs. Google is still great for companies of any size but I believe Microsoft BI is an even …
Chose Microsoft BI (MSBI)
To be honest, I have never used anything similar to PowerBI. I have seen reports that come from Whatagraph, but I have never used it myself, so that is the only application that I can sort of compare it too. Just looking at the visuals from both, PowerBI reports are better …
New Relic
Chose New Relic
Before start using New Relic, we had a custom Grafana monitoring tool configured for our clients. Altough functional, it took too much time to add new alerts and monitoring features. New Relic is way easier and simpler to to configure and saves us a lot of time spent not only …
Chose New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
Chose New Relic
New Relic continuously focusing on Open Telemetry and agentic AI integrations which is helping users to focus on the latest technology and as we all know that in future Observability will be mostly on OTel concept and AI driven and New Relic focusing on those area.
Apart from …
Chose New Relic
The main reason is its pricing models which is value for money with respect to its features and it supports the OTEL related integrations which helps us to adopt the updations of Otel very easily and also it gives us flexible to drop the data in different stages through the …
Chose New Relic
Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an …
Chose New Relic
Tracing of the services calls between the entire components in the architecture is good and easy to understand.
Dashboarding building process is simple.
UI is simple.
Chose New Relic
Prometheus, Grafana, Grafana Loki and Elasticsearch
Chose New Relic
New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities.

Every other feature built into one cost model (usually) which ties to data that you send, it helps you …
Chose New Relic
New Relic stood out to us primarily because of its all-in one approach, combining APM, infra monitoring, logs and alerts in single platform. Compared to other tools we evaluated, if offered a smoother on boarding experience and required less stitching together of different …
Chose New Relic
Because of its easy to use, its good features, value for money.
Chose New Relic
Less expensive than datadog and sentry with almost everything we need. Less effort to set up and maintain than elastic search and kibana so saved a ton on engineering bandwidth which would have otherwise been lost.
Chose New Relic
Solarwinds was good until they migrated to a new kind of offering and discounting the old product making it more expensive and less flexible for our specific use-case.
The free trial also helped me try and get started without needing to commit.
I think right now New Relic is the …
Chose New Relic
New Relic is the easiest to adopt, the price is in line with the other tools, and it has the lowest threshold to cross in order to learn the system and the platform. Adopting OpenTelemetry has been helpful in getting data aligned, and their documentation has been sufficient for …
Chose New Relic
The New Relic Platform addresses this challenge with the new plugin architecture. Plugins provide a way to monitor each of these technologies, extending the New Relic interface with custom-made dashboards specific to each. They pair the reporting of metrics specific to the …
Chose New Relic
We selected TrackJS for error monitoring and New Relic for site speed monitoring. TrackJS is a much easier to use tool for JS error monitoring, so we never ended up consolidating tools or moving over to New Relic permanently. We use New Relic for site speed monitoring and …
Chose New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools …
Chose New Relic
At the time, we selected New Relic for the broad coverage it could provide over our landscape.
Chose New Relic
New Relic is used by developers and support teams at our organisation - Splunk is used more in security monitoring by our SecOps team - not sure how they might compare doing the same job
Chose New Relic
Similar features, the New Relic data ingestion costs are better and UI better as well
Chose New Relic
New Relic in my opinion is a lot better than a tool like Datadog and Splunk. Cost in my opinion is the biggest concern.
Chose New Relic
The overlap is not large, but the one advantage of the speed curve is retention: data is available permanently, which allows you to investigate the hypothesis with data collected before formulating the hypothesis. This has proven very effective for us.
Features
Microsoft BI (MSBI)New Relic
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Microsoft BI (MSBI)
9.0
Ratings
10% above category average
New Relic
-
Ratings
Pixel Perfect reports8.50 Ratings00 Ratings
Customizable dashboards9.60 Ratings00 Ratings
Report Formatting Templates8.90 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Microsoft BI (MSBI)
8.5
Ratings
6% above category average
New Relic
-
Ratings
Drill-down analysis8.50 Ratings00 Ratings
Formatting capabilities8.30 Ratings00 Ratings
Integration with R or other statistical packages8.40 Ratings00 Ratings
Report sharing and collaboration8.90 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Microsoft BI (MSBI)
8.6
Ratings
5% above category average
New Relic
-
Ratings
Publish to Web9.40 Ratings00 Ratings
Publish to PDF9.20 Ratings00 Ratings
Report Versioning7.50 Ratings00 Ratings
Report Delivery Scheduling8.50 Ratings00 Ratings
Delivery to Remote Servers8.50 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Microsoft BI (MSBI)
8.7
Ratings
9% above category average
New Relic
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)9.60 Ratings00 Ratings
Location Analytics / Geographic Visualization8.70 Ratings00 Ratings
Predictive Analytics7.90 Ratings00 Ratings
Pattern Recognition and Data Mining8.70 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Microsoft BI (MSBI)
9.3
Ratings
9% above category average
New Relic
-
Ratings
Multi-User Support (named login)9.50 Ratings00 Ratings
Role-Based Security Model9.40 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.90 Ratings00 Ratings
Report-Level Access Control9.40 Ratings00 Ratings
Single Sign-On (SSO)9.50 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Microsoft BI (MSBI)
8.0
Ratings
4% above category average
New Relic
-
Ratings
Responsive Design for Web Access8.20 Ratings00 Ratings
Mobile Application8.00 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.90 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Microsoft BI (MSBI)
8.6
Ratings
11% above category average
New Relic
-
Ratings
REST API9.30 Ratings00 Ratings
Javascript API8.90 Ratings00 Ratings
iFrames8.90 Ratings00 Ratings
Java API8.80 Ratings00 Ratings
Themeable User Interface (UI)8.10 Ratings00 Ratings
Customizable Platform (Open Source)7.40 Ratings00 Ratings
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Microsoft BI (MSBI)New Relic
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Score 8.6 out of 10
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Score 7.7 out of 10
Medium-sized Companies
Reveal
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Score 10.0 out of 10
ManageEngine Site24x7
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Score 10.0 out of 10
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User Ratings
Microsoft BI (MSBI)New Relic
Likelihood to Recommend
8.9
(0 ratings)
7.4
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
8.8
(0 ratings)
Usability
8.9
(0 ratings)
6.7
(0 ratings)
Availability
9.5
(0 ratings)
9.1
(0 ratings)
Performance
7.0
(0 ratings)
9.1
(0 ratings)
Support Rating
8.9
(0 ratings)
9.0
(0 ratings)
In-Person Training
6.9
(0 ratings)
-
(0 ratings)
Online Training
8.5
(0 ratings)
-
(0 ratings)
Implementation Rating
9.6
(0 ratings)
8.0
(0 ratings)
Configurability
10.0
(0 ratings)
7.3
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Microsoft BI (MSBI)New Relic
Likelihood to Recommend
Microsoft BI is well suited for Stream analytics, easy data integration, report creation and UI/UX designs (limited but what all available are great ones) Microsoft BI may be less appropriate for handling huge number of datasets and difficult queries. It may also be difficult for a company with heavy data.
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I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
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Pros
  • The layout of Power BI is very intuitive. Someone that is familiar with Excel and working with Charts and Graphs in that environment will find the learning curve a rather short one to start using Power BI.
  • I like the way Power BI fits an assortment of users and how the functionality that you engage is replicated in Excel, that being Power Query and Power Pivot. So what you learn in one tool can be readily applied towards the other which allows you to more effectively apply your training.
  • I appreciate how Microsoft is working to develop tools that go a long ways to empowering the end user. Prior to Power BI I would have had to consult with a "BI" professional to develop a dashboard. With Power BI I don't have to consult with anyone, I can work to put together the dash board I want and using a tool set that is really robust and allows me to engage an enormous amount of data. It's provides a great deal of flexibility and the types of data I can connect to.
  • Updates...Microsoft is working diligently to keep Power BI current with monthly updates. They do a really good job of listening to the end user, if there is functionality not currently present just give them a month or so.
  • Just to be clear, even though it's easy to get going right out of the gate with Power BI it provides plenty of opportunities to create some really sophisticated reporting solutions. With DAX in Power Pivot and M language in Power Query, you are provided with plenty of head room to do some really amazing things in Power BI.
  • Training...there are resources across the web for learning and growing your skills and Power BI. And what's even better is the majority of those resources are free.
  • Data engagement, when presenting the data to the end user Power BI goes a long way to allowing that end user to engage the data and begin to identify root cause by simply interacting with the graph/chart/data set. It allows for really fluid engagement. Prior to Power BI so many times during the presentation of data we often times ended the engagement with that data with more questions than what were answered. With Power BI, more often than not, the end user is able to get answers to the questions by simply clicking on the data in the graph/chart/dataset to see the details. This tool really does have the capacity to make you look like a rock star.
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  • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
  • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
  • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
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Cons
  • The race to perfect gathering of Non-Traditional datasets is on-going; with Microsoft arguably not the leader of the pack in this category.
  • Licensing options for PowerBI visualizations may be a factor. I.e. if you need to implement B2C PowerBI visualizations, the cost is considerably high especially for startups.
  • Some clients are still resistant putting their data on the cloud, which restricts lots of functionality to Power BI.
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  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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Likelihood to Renew
Microsoft BI is fundamental to our suite of BI applications. That being said, Northcraft Analytics is focused on delighting our customers, so if the underlying factors of our decision change, we would choose to re-write our BI applications on a different stack. Luckily, mathematics are the fundamental IP of our technology... and is portable across all BI platforms for the foreseeable future.
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I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
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Usability
The Microsoft BI tools have great usability for both developers and end users alike. For developers familiar with Visual Studio, there is little learning curve. For those not, the single Visual Studio IDE means not having to learn separate tools for each component. For end-users, the web interface for SSRS is simple to navigate with intuitive controls. For ad-hoc analysis, Excel can connect directly to SSAS and provide a pivot table like experience which is familiar to many users. For database development, there is beginning to be some confusion, as there are now three tool choices (VS, SSMS, Azure Data Studio) for developers. I would like to see Azure Data Studio become the superset of SSMS and eventually supplant it.
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I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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Reliability and Availability
Reports are stable and always avaiable when needed.
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Never observed an outage
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Performance
SQL Server Reporting Services (SSRS) can drag at times. We created two report servers and placed them under an F5 load balancer. This configuration has worked well. We have seen sluggish performance at times due to the Windows Firewall.
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Always responsive. Never observed slow page loads
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Support Rating
While support from Microsoft isn't necessarily always best of breed, you're also not paying the price for premium support that you would on other platforms. The strength of the stack is in the ecosystem that surrounds it. In contrast to other products, there are hundreds, even thousands of bloggers that post daily as well as vibrant user communities that surround the tool. I've had much better luck finding help with SQL Server related issues than I have with any other product, but that help doesn't always come directly from Microsoft.
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The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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In-Person Training
This training was more directed toward what the product was capable of rather than actual programming.
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No answers on this topic
Online Training
I have used on-line training from Microsoft and from Pragmatic Works. I would recommend Pragmatic Works as the best way to get up to speed quickly, and then use the Microsoft on-line training to deep dive into specific features that you need to get depth with.
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No answers on this topic
Implementation Rating
We are a consulting firm and as such our best resources are always billing on client projects. Our internal implementation has weaknesses, but that's true for any company like ours. My rating is based on the product's ease of implementation.
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The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
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Alternatives Considered
We use Microsoft BI because our organization has all of its software in the Microsoft ecosystem. It just made sense to utilize Microsoft BI because it can so seamlessly connect to all of the other Microsoft tools and data sources that we were using before. We often find that more people have experience with Microsoft BI than other tools that we looked at due to its popularity and widespread use within other organizations.
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Before start using New Relic, we had a custom Grafana monitoring tool configured for our clients. Altough functional, it took too much time to add new alerts and monitoring features. New Relic is way easier and simpler to to configure and saves us a lot of time spent not only on configuration, but also keeping the service working.
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Scalability
No answers on this topic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
  • Profit increase due to MSBI output and a better understanding of multiple functions other than cost.
  • Data compatibility will be improved, and MSBI will have the opportunity to handle the API more effectively. The MSBI ETL stack works well with relational databases, but with cloud-based data sources emerging, non-relational data sources should be supported.
  • Save time interpreting data. Our analytics capabilities have helped our clients understand complex data with simple reports. Thus, it facilitated decision-making.
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  • We spend six figures on this solution to avoid costs of a broken website.
  • We could save more on cloud services (GCP, Azure, AWS) if New Relic allowed its licenses to be purchased through other marketplaces.
  • New Relic handles some of the same operations that higher priced competitors do.
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