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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    Microsoft Dynamics 365 Business CentralSAP Concur
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralSAP Concur
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralSAP Concur
    Considered Both Products
    Microsoft
    No answer on this topic
    SAP Concur
    Chose SAP Concur
    Unknown, as we went from a manual process to SAP Concur.
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    94%
    Would buy again
    734 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    95%
    Delivers good value for the price
    588 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    95%
    Happy with the feature set
    740 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    93%
    Lived up to sales and marketing promises
    386 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    9 Answers
    94%
    Implementation went as expected
    419 Answers
    Features
    Microsoft Dynamics 365 Business CentralSAP Concur
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    SAP Concur
    -
    Ratings
    Pay calculation6.211 Ratings00 Ratings
    Benefit plan administration6.39 Ratings00 Ratings
    Direct deposit files6.610 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    SAP Concur
    -
    Ratings
    API for custom integration8.124 Ratings00 Ratings
    Plug-ins7.922 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% above category average
    SAP Concur
    -
    Ratings
    Single sign-on capability8.425 Ratings00 Ratings
    Role-based user permissions8.328 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    SAP Concur
    -
    Ratings
    Dashboards8.326 Ratings00 Ratings
    Standard reports8.530 Ratings00 Ratings
    Custom reports8.629 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    SAP Concur
    -
    Ratings
    Accounts payable8.429 Ratings00 Ratings
    Accounts receivable8.328 Ratings00 Ratings
    Global Financial Support8.517 Ratings00 Ratings
    Primary and Secondary Ledgers8.416 Ratings00 Ratings
    Journals and Reconciliations8.919 Ratings00 Ratings
    Configurable Accounting7.119 Ratings00 Ratings
    Standardized Processes8.720 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.5
    26 Ratings
    6% above category average
    SAP Concur
    -
    Ratings
    Inventory tracking8.426 Ratings00 Ratings
    Automatic reordering7.618 Ratings00 Ratings
    Location management8.222 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    SAP Concur
    -
    Ratings
    Pricing8.225 Ratings00 Ratings
    Order entry8.925 Ratings00 Ratings
    Credit card processing7.517 Ratings00 Ratings
    Cost of goods sold8.422 Ratings00 Ratings
    Order Orchestration8.213 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    SAP Concur
    -
    Ratings
    Billing Management8.518 Ratings00 Ratings
    Cash and Asset Management8.619 Ratings00 Ratings
    Travel & Expense Management7.614 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.216 Ratings00 Ratings
    Period Close8.219 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    SAP Concur
    -
    Ratings
    Budgeting and Forecasting10.08 Ratings00 Ratings
    Project Costing10.07 Ratings00 Ratings
    Cost Capture10.08 Ratings00 Ratings
    Capital Project Management8.05 Ratings00 Ratings
    Customer Contract Compliance10.06 Ratings00 Ratings
    Project Revenue Recognition8.04 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    SAP Concur
    -
    Ratings
    Project Planning and Scheduling7.510 Ratings00 Ratings
    Task Insight for Project Managers7.110 Ratings00 Ratings
    Project Mobile Functionality7.19 Ratings00 Ratings
    Definable Resource Pools6.910 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    18% above category average
    SAP Concur
    -
    Ratings
    Award Lifecycle Management6.78 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    11% above category average
    SAP Concur
    -
    Ratings
    Bids Analyzed and Compared7.410 Ratings00 Ratings
    Contract Authoring7.210 Ratings00 Ratings
    Contract Repository7.510 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.114 Ratings00 Ratings
    Supplier Management7.613 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    SAP Concur
    -
    Ratings
    Risk Repository7.211 Ratings00 Ratings
    Control Management7.411 Ratings00 Ratings
    Control Efficiency Assessments6.711 Ratings00 Ratings
    Issue Detection7.511 Ratings00 Ratings
    Remediation and Certification7.59 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    9% above category average
    SAP Concur
    -
    Ratings
    Transportation Planning and Optimization7.88 Ratings00 Ratings
    Transportation Execution Management7.58 Ratings00 Ratings
    Trade and Customs Management7.98 Ratings00 Ratings
    Fulfillment Management7.410 Ratings00 Ratings
    Warehouse Workforce Management9.27 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    SAP Concur
    -
    Ratings
    Production Process Design9.27 Ratings00 Ratings
    Production Management8.88 Ratings00 Ratings
    Configuration Management7.17 Ratings00 Ratings
    Work Execution9.27 Ratings00 Ratings
    Manufacturing Costs7.310 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    SAP Concur
    -
    Ratings
    Forecasting6.412 Ratings00 Ratings
    Inventory Planning7.212 Ratings00 Ratings
    Performance Monitoring6.912 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    SAP Concur
    -
    Ratings
    Proposal Management7.18 Ratings00 Ratings
    Product Master Data Management7.78 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings8.4557 Ratings
    Corporate Card Reconciliation00 Ratings8.3421 Ratings
    Payment Management
    Comparison of Payment Management features of Microsoft Dynamics 365 Business Central and SAP Concur
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings8.2435 Ratings
    Financial Document Management00 Ratings8.5370 Ratings
    Payment Status Tracking00 Ratings8.6430 Ratings
    Payment Audit Trail00 Ratings8.3401 Ratings
    Duplicate Bill Detection00 Ratings7.6359 Ratings
    Advanced OCR00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings8.4288 Ratings
    Best Alternatives
    Microsoft Dynamics 365 Business CentralSAP Concur
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Webexpenses
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Business CentralSAP Concur
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.3
    (1015 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.4
    (48 ratings)
    Usability
    8.9
    (11 ratings)
    8.2
    (245 ratings)
    Availability
    8.0
    (1 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralSAP Concur
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app