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Microsoft Dynamics 365 Finance vs. Microsoft Dynamics GP vs. SAP Cloud ERP (SAP S/4HANA Cloud)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Finance

    Score6.6 out of 10
    N/AMicrosoft Dynamics 365 Finance is used to automate and modernize global financial operations. The application can monitor performance in real time, predict future outcomes, and support data-driven decisions to drive business growth.

    $2,520

    per year per user

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    Microsoft Dynamics 365 FinanceMicrosoft Dynamics GPSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    Dynamics 365 Finance
    $2520
    per year per user
    Dynamics 365 Finance Premium
    $3600
    per year per user
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 FinanceMicrosoft Dynamics GPSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 FinanceMicrosoft Dynamics GPSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Multiple Products
    Microsoft
    No answer on this topic
    Microsoft
    No answer on this topic
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP Cloud ERP is a SaaS based ERP that offers greater scalability, flexibility, and multi-country operations than Microsoft Dynamics GP.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP Cloud ERP offers a more secure and scalable infrastructure for international operations than Microsoft Dynamics GP.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    Because I find more partners and potential support with SAP Cloud ERP.
    Incentivized
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    Because SAP S/4 HANA Cloud offers more features than Microsoft Dynamics
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    33%
    Would buy again
    2 Answers
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    87%
    Implementation went as expected
    565 Answers
    Features
    Microsoft Dynamics 365 FinanceMicrosoft Dynamics GPSAP Cloud ERP (SAP S/4HANA Cloud)
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    5.0
    1 Ratings
    41% below category average
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    444 Ratings
    7% above category average
    Pay calculation5.01 Ratings6.219 Ratings7.9392 Ratings
    Reimbursement management5.01 Ratings6.016 Ratings00 Ratings
    Benefit plan administration00 Ratings5.815 Ratings7.9378 Ratings
    Direct deposit files00 Ratings7.518 Ratings7.7377 Ratings
    Salary revision and increment management00 Ratings6.517 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    6.8
    2 Ratings
    11% below category average
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    675 Ratings
    2% above category average
    API for custom integration5.52 Ratings2.526 Ratings7.7648 Ratings
    Plug-ins8.01 Ratings6.021 Ratings7.6594 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    8.3
    2 Ratings
    1% above category average
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    771 Ratings
    2% below category average
    Single sign-on capability9.02 Ratings5.532 Ratings8.5727 Ratings
    Role-based user permissions7.52 Ratings8.140 Ratings8.2759 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    6.7
    2 Ratings
    15% below category average
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    780 Ratings
    2% above category average
    Dashboards6.52 Ratings3.429 Ratings7.7719 Ratings
    Standard reports7.02 Ratings6.139 Ratings7.8767 Ratings
    Custom reports6.52 Ratings6.439 Ratings7.6707 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    8.1
    2 Ratings
    6% above category average
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    814 Ratings
    6% above category average
    Accounts payable7.52 Ratings6.345 Ratings8.2790 Ratings
    Accounts receivable8.02 Ratings5.736 Ratings8.2750 Ratings
    Cash management8.02 Ratings6.336 Ratings00 Ratings
    Bank reconciliation8.02 Ratings5.541 Ratings00 Ratings
    Expense management8.02 Ratings4.431 Ratings00 Ratings
    Time tracking7.01 Ratings8.014 Ratings00 Ratings
    Fixed asset management6.52 Ratings4.428 Ratings00 Ratings
    Multi-currency support9.02 Ratings2.619 Ratings00 Ratings
    Multi-division support9.52 Ratings3.026 Ratings00 Ratings
    Regulations compliance8.02 Ratings3.214 Ratings00 Ratings
    Electronic tax filing8.02 Ratings9.012 Ratings00 Ratings
    Self-service portal9.52 Ratings7.012 Ratings00 Ratings
    Global Financial Support9.52 Ratings6.07 Ratings7.8294 Ratings
    Primary and Secondary Ledgers9.52 Ratings4.721 Ratings7.9312 Ratings
    Intercompany Accounting9.52 Ratings3.618 Ratings00 Ratings
    Localizations7.52 Ratings4.513 Ratings00 Ratings
    Journals and Reconciliations8.52 Ratings4.526 Ratings8.0334 Ratings
    Enterprise Accounting9.52 Ratings2.616 Ratings00 Ratings
    Configurable Accounting5.52 Ratings3.517 Ratings7.9308 Ratings
    Centralized Rules Framework6.52 Ratings3.214 Ratings00 Ratings
    Standardized Processes7.02 Ratings6.119 Ratings8.3345 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    5.0
    1 Ratings
    37% below category average
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    677 Ratings
    4% above category average
    Inventory tracking5.01 Ratings5.524 Ratings8.2663 Ratings
    Location management5.01 Ratings4.018 Ratings7.9547 Ratings
    Manufacturing module5.01 Ratings3.515 Ratings00 Ratings
    Automatic reordering00 Ratings1.013 Ratings7.8569 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    5.0
    1 Ratings
    39% below category average
    Microsoft Dynamics GP
    3.6
    25 Ratings
    69% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    687 Ratings
    3% above category average
    Pricing5.01 Ratings3.718 Ratings8.0655 Ratings
    Order entry5.01 Ratings3.721 Ratings8.1666 Ratings
    Cost of goods sold5.01 Ratings5.025 Ratings8.3629 Ratings
    End-to-end order visibility5.01 Ratings3.312 Ratings00 Ratings
    Credit card processing00 Ratings1.012 Ratings8.827 Ratings
    Order Orchestration00 Ratings4.99 Ratings8.0250 Ratings
    Order exception Resolution00 Ratings3.37 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    327 Ratings
    5% above category average
    Billing Management00 Ratings00 Ratings7.94 Ratings
    Cash and Asset Management00 Ratings00 Ratings8.0297 Ratings
    Travel & Expense Management00 Ratings00 Ratings8.34 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings00 Ratings7.4255 Ratings
    Period Close00 Ratings00 Ratings7.9321 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    4 Ratings
    9% above category average
    Project Planning and Scheduling00 Ratings00 Ratings8.04 Ratings
    Task Insight for Project Managers00 Ratings00 Ratings7.94 Ratings
    Project Mobile Functionality00 Ratings00 Ratings7.14 Ratings
    Definable Resource Pools00 Ratings00 Ratings7.64 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    141 Ratings
    9% above category average
    Award Lifecycle Management00 Ratings00 Ratings8.1141 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    269 Ratings
    10% above category average
    Bids Analyzed and Compared00 Ratings00 Ratings7.7190 Ratings
    Contract Authoring00 Ratings00 Ratings7.8190 Ratings
    Contract Repository00 Ratings00 Ratings7.6184 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings00 Ratings8.1243 Ratings
    Supplier Management00 Ratings00 Ratings8.0238 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    3 Ratings
    19% above category average
    Risk Repository00 Ratings00 Ratings7.93 Ratings
    Control Management00 Ratings00 Ratings8.33 Ratings
    Control Efficiency Assessments00 Ratings00 Ratings8.33 Ratings
    Issue Detection00 Ratings00 Ratings7.83 Ratings
    Remediation and Certification00 Ratings00 Ratings8.73 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    219 Ratings
    13% above category average
    Transportation Planning and Optimization00 Ratings00 Ratings8.0194 Ratings
    Transportation Execution Management00 Ratings00 Ratings8.0187 Ratings
    Trade and Customs Management00 Ratings00 Ratings7.6170 Ratings
    Fulfillment Management00 Ratings00 Ratings8.2179 Ratings
    Warehouse Workforce Management00 Ratings00 Ratings8.0174 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    206 Ratings
    8% above category average
    Production Process Design00 Ratings00 Ratings8.1187 Ratings
    Production Management00 Ratings00 Ratings8.2191 Ratings
    Configuration Management00 Ratings00 Ratings8.1179 Ratings
    Work Execution00 Ratings00 Ratings8.1184 Ratings
    Manufacturing Costs00 Ratings00 Ratings8.1183 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    253 Ratings
    5% above category average
    Forecasting00 Ratings00 Ratings7.5228 Ratings
    Inventory Planning00 Ratings00 Ratings7.9244 Ratings
    Performance Monitoring00 Ratings00 Ratings7.7232 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Finance and Microsoft Dynamics GP and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Microsoft Dynamics 365 Finance
    -
    Ratings
    Microsoft Dynamics GP
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    223 Ratings
    9% above category average
    Proposal Management00 Ratings00 Ratings8.33 Ratings
    Product Master Data Management00 Ratings00 Ratings7.9223 Ratings
    Best Alternatives
    Microsoft Dynamics 365 FinanceMicrosoft Dynamics GPSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.5 out of 10
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 FinanceMicrosoft Dynamics GPSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    6.0
    (3 ratings)
    4.0
    (54 ratings)
    8.4
    (883 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (7 ratings)
    9.0
    (23 ratings)
    Usability
    6.5
    (3 ratings)
    5.4
    (10 ratings)
    8.0
    (771 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    8.4
    (4 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    9.1
    (3 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.0
    (5 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (3 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.6
    (3 ratings)
    CPA Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    7.4
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (5 ratings)
    User Testimonials
    Microsoft Dynamics 365 FinanceMicrosoft Dynamics GPSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    Microsoft
    Its well suited for medium and large organizations that needs strong financial control , automated workflows , inter-company accounting and real-time reporting . It works wonderfully with all the Microsoft products . However , it may be less useful for small businesses as it requires a good investment in implementation , customization , licensing and user training
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Financial reporting
    • Multi-company consolidation
    • Hub and spoke setup
    • Web-based access
    Incentivized
    Read full review
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Microsoft
    • More clarity on features going away
    • New feature showcases
    • Demonstrations for how things were intended to be used
    Incentivized
    Read full review
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Microsoft
    As the UI is modern and user friendly which makes it easy to navigate . The dashboard , workspace and personalized view helps to access the right set of information with ease
    Incentivized
    Read full review
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    They are good, but there is always room to be better.
    Incentivized
    Read full review
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Microsoft
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics 365 Finance is more robust, and can handle larger, more complex business operations, and have better delineation between corporate management and divisions in a company, but it is not flexible, nor easy to change. It is complex, inflexible, and difficult to incorporate new workflows or business rules to accommodate changes in the business. We have changed over the past decade and while F&O is big and robust, it is not nimble.
    Incentivized
    Read full review
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Microsoft
    • Because F&O is not very nimble, we are looking to reimplement
    • The lack of interoperability has hindered our ability to use external tools to supplement shortcomings of the product
    • The inflexibility has lead to great frustration from team leads
    Incentivized
    Read full review
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.