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Top Rated
758 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
647 Ratings

Microsoft Dynamics 365

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Top Rated
758 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Oracle CX Marketing

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Top Rated
647 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Sales Force Automation

    8.6

    Microsoft Dynamics 365

    86%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 9/9 features

    Customer data management / contact management

    8.2
    82%
    70 Ratings
    N/A
    0 Ratings

    Workflow management

    8.0
    80%
    69 Ratings
    N/A
    0 Ratings

    Territory management

    8.3
    83%
    53 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    65 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.5
    95%
    68 Ratings
    N/A
    0 Ratings

    Contract management

    8.4
    84%
    54 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    50 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.7
    87%
    62 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    8.5
    85%
    53 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.8

    Microsoft Dynamics 365

    78%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 3/3 features

    Case management

    7.8
    78%
    53 Ratings
    N/A
    0 Ratings

    Call center management

    8.1
    81%
    46 Ratings
    N/A
    0 Ratings

    Help desk management

    7.5
    75%
    51 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.3

    Microsoft Dynamics 365

    83%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 2/2 features

    Lead management

    8.9
    89%
    63 Ratings
    N/A
    0 Ratings

    Email marketing

    7.7
    77%
    64 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.4

    Microsoft Dynamics 365

    84%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 3/3 features

    Task management

    8.5
    85%
    61 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.5
    85%
    45 Ratings
    N/A
    0 Ratings

    Reporting

    8.3
    83%
    55 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.6

    Microsoft Dynamics 365

    86%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 3/3 features

    Forecasting

    8.9
    89%
    57 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.2
    82%
    63 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.8
    88%
    65 Ratings
    N/A
    0 Ratings

    Customization

    8.1

    Microsoft Dynamics 365

    81%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 4/4 features

    Custom fields

    8.4
    84%
    68 Ratings
    N/A
    0 Ratings

    Custom objects

    8.1
    81%
    63 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.0
    80%
    50 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.0
    80%
    54 Ratings
    N/A
    0 Ratings

    Security

    8.6

    Microsoft Dynamics 365

    86%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 2/2 features

    Single sign-on capability

    8.8
    88%
    58 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.4
    84%
    59 Ratings
    N/A
    0 Ratings

    Social CRM

    8.3

    Microsoft Dynamics 365

    83%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 2/2 features

    Social data

    8.3
    83%
    38 Ratings
    N/A
    0 Ratings

    Social engagement

    8.2
    82%
    39 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.5

    Microsoft Dynamics 365

    85%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 2/2 features

    Marketing automation

    8.6
    86%
    58 Ratings
    N/A
    0 Ratings

    Compensation management

    8.4
    84%
    31 Ratings
    N/A
    0 Ratings

    Platform

    8.1

    Microsoft Dynamics 365

    81%

    Oracle CX Marketing

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 ranks higher in 1/1 features

    Mobile access

    8.1
    81%
    50 Ratings
    N/A
    0 Ratings

    Email & Online Marketing

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.3

    Oracle CX Marketing

    83%
    Oracle CX Marketing ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    8.4
    84%
    118 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.2
    82%
    121 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.3
    83%
    117 Ratings

    Landing pages

    N/A
    0 Ratings
    8.5
    85%
    125 Ratings

    A/B testing

    N/A
    0 Ratings
    8.2
    82%
    119 Ratings

    Mobile optimization

    N/A
    0 Ratings
    8.3
    83%
    114 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.4
    84%
    237 Ratings

    List management

    N/A
    0 Ratings
    8.4
    84%
    127 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.3
    83%
    109 Ratings

    Lead Management

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.3

    Oracle CX Marketing

    83%
    Oracle CX Marketing ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    8.5
    85%
    111 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.2
    82%
    105 Ratings

    Data quality management

    N/A
    0 Ratings
    8.3
    83%
    110 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    8.3
    83%
    90 Ratings

    Campaign Management

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.3

    Oracle CX Marketing

    83%
    Oracle CX Marketing ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.2
    82%
    95 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.3
    83%
    99 Ratings

    Social Media Marketing

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    7.8

    Oracle CX Marketing

    78%
    Oracle CX Marketing ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    7.8
    78%
    71 Ratings

    Social profile integration

    N/A
    0 Ratings
    7.8
    78%
    67 Ratings

    Reporting & Analytics

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Marketing

    80%
    Oracle CX Marketing ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.1
    81%
    123 Ratings

    Standard reports

    N/A
    0 Ratings
    8.1
    81%
    121 Ratings

    Custom reports

    N/A
    0 Ratings
    7.9
    79%
    114 Ratings

    Platform & Infrastructure

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.1

    Oracle CX Marketing

    81%
    Oracle CX Marketing ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.0
    80%
    106 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    7.9
    79%
    89 Ratings

    Customizability

    N/A
    0 Ratings
    8.3
    83%
    110 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.5
    85%
    89 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.0
    80%
    46 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    8.0
    80%
    36 Ratings

    Attribute Ratings

    • Microsoft Dynamics 365 is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
    • Oracle CX Marketing is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Online Training

    Likelihood to Recommend

    8.0

    Microsoft Dynamics 365

    80%
    91 Ratings
    8.3

    Oracle CX Marketing

    83%
    250 Ratings

    Likelihood to Renew

    7.9

    Microsoft Dynamics 365

    79%
    19 Ratings
    6.0

    Oracle CX Marketing

    60%
    90 Ratings

    Usability

    8.1

    Microsoft Dynamics 365

    81%
    21 Ratings
    8.9

    Oracle CX Marketing

    89%
    14 Ratings

    Availability

    Microsoft Dynamics 365

    N/A
    0 Ratings
    8.2

    Oracle CX Marketing

    82%
    18 Ratings

    Performance

    Microsoft Dynamics 365

    N/A
    0 Ratings
    8.0

    Oracle CX Marketing

    80%
    10 Ratings

    Support Rating

    8.2

    Microsoft Dynamics 365

    82%
    15 Ratings
    9.9

    Oracle CX Marketing

    99%
    32 Ratings

    In-Person Training

    Microsoft Dynamics 365

    N/A
    0 Ratings
    7.3

    Oracle CX Marketing

    73%
    3 Ratings

    Online Training

    7.5

    Microsoft Dynamics 365

    75%
    2 Ratings
    7.6

    Oracle CX Marketing

    76%
    11 Ratings

    Implementation Rating

    9.5

    Microsoft Dynamics 365

    95%
    8 Ratings
    8.8

    Oracle CX Marketing

    88%
    20 Ratings

    Contract Terms and Pricing Model

    5.7

    Microsoft Dynamics 365

    57%
    4 Ratings

    Oracle CX Marketing

    N/A
    0 Ratings

    Product Scalability

    Microsoft Dynamics 365

    N/A
    0 Ratings
    8.7

    Oracle CX Marketing

    87%
    122 Ratings

    Professional Services

    7.5

    Microsoft Dynamics 365

    75%
    2 Ratings

    Oracle CX Marketing

    N/A
    0 Ratings

    Likelihood to Recommend

    Microsoft Dynamics 365

    We work in a Cloud environment with Azure where using Microsoft Dynamics 365 as a CRM and ERP application helps us to a great extent. We mostly deal with data projects at the moment and combining/Integrating Microsoft Dynamics 365 with other Microsoft applications is easier that helps us to meet the project objective and our goal.
    Anonymous | TrustRadius Reviewer

    Oracle CX Marketing

    A duration of one and a half years is enough for us to
    recognize the capabilities of a tool and in my opinion, this one is just a
    great tool to manage marketing campaigns of even massive-sized firms. Its
    marketing automation tool and its way of managing campaign and the way it
    executes digital initiatives is enough to get an inkling of its abilities.
    Less favorable for the people who want to have something at
    a cheap price and are more dependent on the reports as its reports have nothing
    much in detail.
    Karren Jason | TrustRadius Reviewer

    Pros

    Microsoft Dynamics 365

    • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
    • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
    • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
    • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
    • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
    Anonymous | TrustRadius Reviewer

    Oracle CX Marketing

    • We can look for the behavior of our clients on our website and mobile application using the analytics it provides.
    • It is highly customizable.
    • It presents data in a form that is easily understandable and reports are highly beneficial for us.
    • Analytics in the form of graphs.
    Frank Debras Niel | TrustRadius Reviewer

    Cons

    Microsoft Dynamics 365

    • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
    • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
    • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
    • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
    • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
    • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
    • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
    Justin Pink | TrustRadius Reviewer

    Oracle CX Marketing

    • Integration options outside of auto-syncs. I am currently having an issue trying to find an adapter to use with Eloqua to API into our data warehouse but keep the functionality on the Eloqua side.
    • To provide more transparency and visual details of the syncs (integrations of outside data) from any other system that is feeding Eloqua, like what is being updated or changed, better explanations of errors, drill down to newly created records.
    • Custom Objects - Need to have a way to create CDOs outside of just form submissions and uploading of lists, like if you needed to import a file nightly to feed that CDO data but automate the import and make sure it maps to a contact record.
    • Import of data from a file on SFTP - There is no way to filter or create logic to control what is being fed into Eloqua. Currently, that manipulation has to be done by the IT side first. Less flexibility.
    • Better auditing capabilities within the canvas. meaning, sometimes if something is changed or not working the problem may not necessarily show up in immediately, the pattern could take a while to present itself. For example, the feeders into the program. If there is a problem, I don't know that maybe contacts are not entering the program until we do reporting that month and realize there was a lull of contacts going through. Then we have a whole month of missed records or other potential data issues. When you get do large and your Eloqua machine is very robust, the harder it is to see everything
    • Be able to add more than 250 custom contact records. That definitely inhibits my organization in how we need to use that record.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Microsoft Dynamics 365

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $44 per month

    Oracle CX Marketing

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $2,000 per month

    Likelihood to Renew

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.9
    Based on 19 answers
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place.We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade.We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Chris Jensen | TrustRadius Reviewer

    Oracle CX Marketing

    Oracle CX Marketing 6.0
    Based on 90 answers
    We have been able to automate so many marketing processes with Eloqua over the past 5 years that the only direction would be to adopt the latest and greatest features Eloqua adds. The alternative would be to go back to the marketing stone-age and start over again. And we would rather move forward with increased automation and efficiency.
    Dan Allis | TrustRadius Reviewer

    Usability

    Microsoft Dynamics 365

    Microsoft Dynamics 365 8.1
    Based on 21 answers
    My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
    Mohd Nazish | TrustRadius Reviewer

    Oracle CX Marketing

    Oracle CX Marketing 8.9
    Based on 14 answers
    Personally, I find it quite easy to use. But for those members of our team who have little or no testing experience, it's been a bit more difficult. There's also training required for development teams in order to have your campaigns coded and set up in the most efficient way. Our developers have been able to do basic and intermediate tests with no difficulty, and they find the interface itself quite intuitive... it's just the extremely complex tests that require a bit more understanding.
    Gwen Lafleur | TrustRadius Reviewer

    Reliability and Availability

    Microsoft Dynamics 365

    No score
    No answers yet
    No answers on this topic

    Oracle CX Marketing

    Oracle CX Marketing 8.2
    Based on 18 answers
    No one has experienced any problems with availablity.
    Anonymous | TrustRadius Reviewer

    Performance

    Microsoft Dynamics 365

    No score
    No answers yet
    No answers on this topic

    Oracle CX Marketing

    Oracle CX Marketing 8.0
    Based on 10 answers
    There are occasional complaints about slowness to refresh a screen or build a report. However, this is as much a factor of network access speeds as the system itself, since often the complaints occur when someone is accessing on a wireless network.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Microsoft Dynamics 365

    Microsoft Dynamics 365 8.2
    Based on 15 answers
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Todd Jankowski | TrustRadius Reviewer

    Oracle CX Marketing

    Oracle CX Marketing 9.9
    Based on 32 answers
    We found that we often were telling support people how the system worked. Because we were on E9 that created a lot of support issues as well since few people on the support team seemed to know how E9 worked. That was mostly okay except when we had major system issues (like SSO preventing us from logging in after an update), it became really hard to get answers that weren't vague. It was always the issues that had the highest visibility within the organization (like with Sales) that seemed to take forever to resolve and didn't have a clear escalation path. When Oracle switched Eloqua over to the Oracle support portal it just got worse
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Microsoft Dynamics 365

    No score
    No answers yet
    No answers on this topic

    Oracle CX Marketing

    Oracle CX Marketing 7.3
    Based on 3 answers
    They offer very basic classes which are required for master certification.

    After having been through it, I would not consider anyone with a master certification any more qualified, unlike Salesforce.com certification which is a more difficult thing to acquire. For example, one of the classes towards certification was around social media. I would have expected examples of how to incorporate into campaigns in the product, with a demo and hands-on test. Instead, it was a powerpoint slideshow that went on way too long and covered really basic stuff like “what is Facebook, what is Twitter”
    Anonymous | TrustRadius Reviewer

    Online Training

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.5
    Based on 2 answers
    No answer on this topic is available.

    Oracle CX Marketing

    Oracle CX Marketing 7.6
    Based on 11 answers
    Ok, so, this sounds like it could be horrible because it was all remote, but we loved it... the Adobe training environment was easy to use, and the trainers were engaging. It was simple to switch back and forth between the meeting and the hands-on exercises in their training instances. We took the fundamentals training early in our implementation-- before the consultants came onsite-- and I know this made a big difference in our implementation, because we were able to ask informed questions throughout
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Microsoft Dynamics 365

    Microsoft Dynamics 365 9.5
    Based on 8 answers
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Sara Tsoodle | TrustRadius Reviewer

    Oracle CX Marketing

    Oracle CX Marketing 8.8
    Based on 20 answers
    I give it a 10 because the only issue we had was a result of not following the guidance we were given. Maxymiser provided a customized implementation guide for each site where we were adding the code. On our site implementations when we followed that guide to the letter, it was extremely fast and easy and has worked very well.
    Gwen Lafleur | TrustRadius Reviewer

    Alternatives Considered

    Microsoft Dynamics 365

    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Patrick Stephens | TrustRadius Reviewer

    Oracle CX Marketing

    It was quite complex to generate segments with Adobe
    analytics and I wasn’t personally satisfied with the overall performance of
    Adobe Analytics and wasn’t enough flexible in any way. So we decided to switch
    to something else better than Adobe Analytics and is available in the market at
    a cheap rate and we ended up doing our research for the most suitable tool at
    Oracle Infinity and we don’t regret our decision.
    Harmonys Jacey | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Microsoft Dynamics 365

    Microsoft Dynamics 365 5.7
    Based on 4 answers
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Mst Rahima Khatun | TrustRadius Reviewer

    Oracle CX Marketing

    No score
    No answers yet
    No answers on this topic

    Scalability

    Microsoft Dynamics 365

    No score
    No answers yet
    No answers on this topic

    Oracle CX Marketing

    Oracle CX Marketing 8.7
    Based on 122 answers
    Eloqua is definitely good for larger companies that have 100,000+ contacts and complex marketing workflows and data. Personalization is fairly robust with Eloqua for larger campaigns with smart content and features. Scaling across channels is also seamless - as the platform has great options for non-email channels like SMS, Direct Mail, Chat, etc.
    Rajiv Chidambaram, BE, MBA | TrustRadius Reviewer

    Professional Services

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.5
    Based on 2 answers
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Mst Rahima Khatun | TrustRadius Reviewer

    Oracle CX Marketing

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Microsoft Dynamics 365

    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Alexander Cooper | TrustRadius Reviewer

    Oracle CX Marketing

    • We are able to use it to help our clients scale through testing
    • We have been able to measure the impact of our events and sales events so we can determine which events to continue in the future and determine future investment
    • Launch a new brand out of Eloqua and measure awareness
    Anonymous | TrustRadius Reviewer

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