Microsoft Dynamics 365 vs. Paylocity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Paylocity
Score 8.2 out of 10
N/A
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.N/A
Pricing
Microsoft Dynamics 365Paylocity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics 365Paylocity
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Dynamics 365Paylocity
Considered Both Products
Microsoft Dynamics 365

No answer on this topic

Paylocity
Chose Paylocity
ADP is not user-friendly. It was hard to run payroll, hard to pull reports. And the customer service, they just aren't willing to help and it takes a long time and when you have employees that need things and you are under a deadline or under pressure to get certain things …
Chose Paylocity
Better than Paycor. Paycom does allow api worse than High5 for performance, not as strong as UKG, ADP is terrible.
Chose Paylocity
No other providers were able to accommodate our needs without third-party technical assistance and additional implementation fees.
Chose Paylocity
Paylocity's ease of use, support, and tax work, puts it miles ahead of the competition. Plus their work getting the PPP/COVID prepared and reported on was needed during the pandemic.

Everyone I talked to on the support team, was able to answer, and if they were not, they were …
Features
Microsoft Dynamics 365Paylocity
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Dynamics 365
7.7
83 Ratings
2% below category average
Paylocity
-
Ratings
Customer data management / contact management7.981 Ratings00 Ratings
Workflow management7.879 Ratings00 Ratings
Territory management7.160 Ratings00 Ratings
Opportunity management7.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.278 Ratings00 Ratings
Contract management7.961 Ratings00 Ratings
Quote & order management7.757 Ratings00 Ratings
Interaction tracking8.171 Ratings00 Ratings
Channel / partner relationship management7.362 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Dynamics 365
8.0
68 Ratings
4% above category average
Paylocity
-
Ratings
Case management7.863 Ratings00 Ratings
Call center management7.850 Ratings00 Ratings
Help desk management8.457 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Dynamics 365
7.8
78 Ratings
0% above category average
Paylocity
-
Ratings
Lead management7.672 Ratings00 Ratings
Email marketing8.171 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Paylocity
-
Ratings
Task management8.171 Ratings00 Ratings
Billing and invoicing management8.054 Ratings00 Ratings
Reporting8.065 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
7.6
77 Ratings
1% below category average
Paylocity
-
Ratings
Forecasting7.667 Ratings00 Ratings
Pipeline visualization7.773 Ratings00 Ratings
Customizable reports7.476 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365
7.7
80 Ratings
0% above category average
Paylocity
-
Ratings
Custom fields7.678 Ratings00 Ratings
Custom objects7.572 Ratings00 Ratings
Scripting environment7.956 Ratings00 Ratings
API for custom integration7.861 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365
8.8
75 Ratings
5% above category average
Paylocity
-
Ratings
Single sign-on capability8.869 Ratings00 Ratings
Role-based user permissions8.770 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Dynamics 365
7.7
44 Ratings
3% above category average
Paylocity
-
Ratings
Social data7.843 Ratings00 Ratings
Social engagement7.643 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Dynamics 365
7.2
65 Ratings
4% below category average
Paylocity
-
Ratings
Marketing automation7.665 Ratings00 Ratings
Compensation management6.834 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Dynamics 365
6.8
56 Ratings
11% below category average
Paylocity
-
Ratings
Mobile access6.856 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
7.9
1477 Ratings
3% below category average
Employee demographic data00 Ratings8.41407 Ratings
Employment history00 Ratings8.21360 Ratings
Job profiles and administration00 Ratings7.91267 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.71279 Ratings
Organizational charting00 Ratings7.51179 Ratings
Organization and location management00 Ratings8.01159 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.5988 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
8.3
1415 Ratings
2% above category average
Pay calculation00 Ratings8.71382 Ratings
Support for external payroll vendors00 Ratings7.9699 Ratings
Off-cycle/On-Demand payment00 Ratings8.71079 Ratings
Benefit plan administration00 Ratings7.6957 Ratings
Direct deposit files00 Ratings8.91376 Ratings
Salary revision and increment management00 Ratings8.21113 Ratings
Reimbursement management00 Ratings7.8703 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
7.6
1197 Ratings
7% below category average
Approval workflow00 Ratings7.71065 Ratings
Balance details00 Ratings7.41144 Ratings
Annual carry-forward and encashment00 Ratings7.7914 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
8.4
1423 Ratings
2% above category average
View and generate pay and benefit information00 Ratings8.61387 Ratings
Update personal information00 Ratings8.71411 Ratings
View company policy documentation00 Ratings8.11151 Ratings
Employee recognition00 Ratings8.21047 Ratings
View job history00 Ratings8.51239 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
7.4
459 Ratings
8% below category average
Tracking of all physical assets00 Ratings7.4459 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
7.3
1317 Ratings
3% below category average
Report builder00 Ratings7.31264 Ratings
Pre-built reports00 Ratings7.51283 Ratings
Ability to combine HR data with external data00 Ratings7.2841 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
8.2
1235 Ratings
3% above category average
New hire portal00 Ratings8.31225 Ratings
Manager tracking tools00 Ratings8.1995 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
7.7
701 Ratings
4% below category average
Corporate goal setting00 Ratings7.6561 Ratings
Individual goal setting00 Ratings7.8647 Ratings
Line-of sight-visibility00 Ratings7.7501 Ratings
Performance tracking00 Ratings7.9656 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
7.6
877 Ratings
4% below category average
Performance plans00 Ratings7.4800 Ratings
Performance improvement plans00 Ratings7.4694 Ratings
Review status tracking00 Ratings7.7807 Ratings
Review reminders00 Ratings7.8814 Ratings
Multiple review frequency00 Ratings7.7689 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
7.6
471 Ratings
3% below category average
Create succession plans/pools00 Ratings7.3323 Ratings
Candidate ranking00 Ratings7.5381 Ratings
Candidate search00 Ratings8.0427 Ratings
Candidate development00 Ratings7.6350 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Paylocity
8.0
829 Ratings
4% above category average
Job Requisition Management00 Ratings8.1712 Ratings
Company Website Posting00 Ratings8.2741 Ratings
Publish to Social Media00 Ratings8.0577 Ratings
Job Search Site Posting00 Ratings8.1709 Ratings
Duplicate Candidate Prevention00 Ratings7.6610 Ratings
Applicant Tracking00 Ratings8.2768 Ratings
Notifications and Alerts00 Ratings7.9766 Ratings
Best Alternatives
Microsoft Dynamics 365Paylocity
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
PeopleStrong
PeopleStrong
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Dynamics 365Paylocity
Likelihood to Recommend
7.6
(103 ratings)
8.4
(1475 ratings)
Likelihood to Renew
8.0
(20 ratings)
8.8
(166 ratings)
Usability
7.5
(33 ratings)
8.3
(281 ratings)
Availability
-
(0 ratings)
8.9
(35 ratings)
Performance
-
(0 ratings)
8.4
(34 ratings)
Support Rating
8.0
(11 ratings)
7.0
(148 ratings)
In-Person Training
-
(0 ratings)
8.1
(6 ratings)
Online Training
7.5
(2 ratings)
7.9
(29 ratings)
Implementation Rating
9.2
(4 ratings)
7.0
(92 ratings)
Configurability
-
(0 ratings)
6.9
(25 ratings)
Contract Terms and Pricing Model
3.8
(3 ratings)
8.3
(24 ratings)
Ease of integration
-
(0 ratings)
7.2
(28 ratings)
Product Scalability
-
(0 ratings)
8.2
(34 ratings)
Professional Services
9.0
(1 ratings)
8.7
(18 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(34 ratings)
Vendor pre-sale
-
(0 ratings)
8.4
(31 ratings)
User Testimonials
Microsoft Dynamics 365Paylocity
Likelihood to Recommend
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Paylocity
Paylocity makes record keeping and payroll so simple. The times are able to be imported from time keeping saving tons of time and frustration. Going from manual entries to a more automated system has saved so much time. Whether a company is small or large or there are multiple companies that you take care of the system will work for you.
Read full review
Pros
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Paylocity
  • Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
  • We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
Read full review
Cons
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Paylocity
  • I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
  • Improving hold time recently with customer service.
  • Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
Read full review
Likelihood to Renew
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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Paylocity
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
Read full review
Usability
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
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Paylocity
I love Paylocity. As I have stated before I love the user friendliness of the system. I have used more than four different payroll systems during my career, and I have found Paylocity to be the most user friendly of all the systems I have used. I was able to catch on within two days of my training. The system has a lot of features I use on a daily basis and over the years I have not had a desire to change systems.
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Reliability and Availability
Microsoft
No answers on this topic
Paylocity
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
Read full review
Performance
Microsoft
No answers on this topic
Paylocity
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
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Support Rating
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Paylocity
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
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In-Person Training
Microsoft
No answers on this topic
Paylocity
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
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Online Training
Microsoft
No answers on this topic
Paylocity
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
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Implementation Rating
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Paylocity
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
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Alternatives Considered
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Paylocity
There is no comparison. Paylocity offers so much more to its clients. Their pricing is unbeatable and they provide a much bigger variety of features and customization. I had to use 6 different platforms to cover all necessary areas for our business, when I am now solely using Paylocity for everything.
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Contract Terms and Pricing Model
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Paylocity
Everyone wants a good deal of course. We thought we did ok and felt you still made your money also
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Scalability
Microsoft
No answers on this topic
Paylocity
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
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Professional Services
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Paylocity
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
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Return on Investment
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
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Paylocity
  • Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
  • Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
  • I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
Read full review
ScreenShots

Paylocity Screenshots

Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.Screenshot of where to automate manual processes with Paylocity's self-serve automation engine, Workflows. Users can implement routines for time-consuming manual tasks.Screenshot of where to manage and comply with employment law. Paylocity's HR Compliance solution helps users to stay on track and view important employee compliance items, from Equal Employment Opportunity (EEO), healthcare, and compensation.Screenshot of how Paylocity Recruiting can automate hiring processes. amplify outreach, showcase a company's culture, and build stronger candidate connections to swiftly fill positions.Screenshot of recognition and rewards in Paylocity.