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Microsoft Dynamics AX (discontinued) vs. QuickBooks Online

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Pricing
    Microsoft Dynamics AX (discontinued)QuickBooks Online
    Editions & Modules
    No answers on this topic
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Offerings
    Pricing Offerings
    Microsoft Dynamics AX (discontinued)QuickBooks Online
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics AX (discontinued)QuickBooks Online
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    129 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    117 Answers
    Features
    Microsoft Dynamics AX (discontinued)QuickBooks Online
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Pay calculation9.07 Ratings8.0114 Ratings
    Benefit plan administration9.05 Ratings6.962 Ratings
    Direct deposit files8.05 Ratings8.1105 Ratings
    Salary revision and increment management00 Ratings7.778 Ratings
    Reimbursement management00 Ratings7.784 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    API for custom integration5.013 Ratings6.996 Ratings
    Plug-ins8.912 Ratings7.198 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Single sign-on capability5.013 Ratings8.3156 Ratings
    Role-based user permissions7.014 Ratings8.1181 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    9% above category average
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    Dashboards9.012 Ratings8.1204 Ratings
    Standard reports7.014 Ratings8.3211 Ratings
    Custom reports9.014 Ratings7.7195 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Accounts payable7.015 Ratings8.6200 Ratings
    Accounts receivable7.014 Ratings8.6217 Ratings
    Global Financial Support8.06 Ratings6.441 Ratings
    Primary and Secondary Ledgers9.07 Ratings7.972 Ratings
    Journals and Reconciliations7.010 Ratings8.5146 Ratings
    Configurable Accounting9.08 Ratings7.789 Ratings
    Standardized Processes8.99 Ratings8.6108 Ratings
    Cash management00 Ratings7.9198 Ratings
    Bank reconciliation00 Ratings9.0223 Ratings
    Expense management00 Ratings8.2206 Ratings
    Time tracking00 Ratings6.998 Ratings
    Fixed asset management00 Ratings7.798 Ratings
    Multi-currency support00 Ratings7.549 Ratings
    Multi-division support00 Ratings7.180 Ratings
    Regulations compliance00 Ratings7.979 Ratings
    Electronic tax filing00 Ratings8.0118 Ratings
    Self-service portal00 Ratings7.3126 Ratings
    Intercompany Accounting00 Ratings7.672 Ratings
    Localizations00 Ratings7.855 Ratings
    Enterprise Accounting00 Ratings7.062 Ratings
    Centralized Rules Framework00 Ratings7.560 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Inventory tracking8.013 Ratings6.685 Ratings
    Automatic reordering9.011 Ratings6.947 Ratings
    Location management9.011 Ratings7.254 Ratings
    Manufacturing module00 Ratings6.537 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Pricing8.012 Ratings7.991 Ratings
    Order entry9.011 Ratings7.787 Ratings
    Credit card processing3.09 Ratings8.3111 Ratings
    Cost of goods sold8.010 Ratings8.0110 Ratings
    Order Orchestration9.05 Ratings7.347 Ratings
    End-to-end order visibility00 Ratings7.750 Ratings
    Order exception Resolution00 Ratings7.443 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    QuickBooks Online
    -
    Ratings
    Billing Management8.99 Ratings00 Ratings
    Cash and Asset Management8.010 Ratings00 Ratings
    Travel & Expense Management8.97 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.97 Ratings00 Ratings
    Period Close8.07 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    QuickBooks Online
    -
    Ratings
    Budgeting and Forecasting9.06 Ratings00 Ratings
    Project Costing8.06 Ratings00 Ratings
    Cost Capture8.05 Ratings00 Ratings
    Capital Project Management9.05 Ratings00 Ratings
    Customer Contract Compliance9.03 Ratings00 Ratings
    Project Revenue Recognition8.95 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    21% above category average
    QuickBooks Online
    -
    Ratings
    Project Planning and Scheduling8.95 Ratings00 Ratings
    Task Insight for Project Managers9.04 Ratings00 Ratings
    Project Mobile Functionality6.04 Ratings00 Ratings
    Definable Resource Pools9.04 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    15% above category average
    QuickBooks Online
    -
    Ratings
    Award Lifecycle Management9.04 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    QuickBooks Online
    -
    Ratings
    Bids Analyzed and Compared9.05 Ratings00 Ratings
    Contract Authoring9.03 Ratings00 Ratings
    Contract Repository9.04 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.05 Ratings00 Ratings
    Supplier Management8.06 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    QuickBooks Online
    -
    Ratings
    Risk Repository9.02 Ratings00 Ratings
    Control Management9.02 Ratings00 Ratings
    Control Efficiency Assessments9.02 Ratings00 Ratings
    Issue Detection9.02 Ratings00 Ratings
    Remediation and Certification9.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    QuickBooks Online
    -
    Ratings
    Transportation Planning and Optimization8.06 Ratings00 Ratings
    Transportation Execution Management8.05 Ratings00 Ratings
    Trade and Customs Management8.95 Ratings00 Ratings
    Fulfillment Management8.04 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    QuickBooks Online
    -
    Ratings
    Production Process Design9.05 Ratings00 Ratings
    Production Management8.05 Ratings00 Ratings
    Configuration Management7.04 Ratings00 Ratings
    Work Execution8.05 Ratings00 Ratings
    Manufacturing Costs9.05 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    22% above category average
    QuickBooks Online
    -
    Ratings
    Forecasting9.95 Ratings00 Ratings
    Inventory Planning9.05 Ratings00 Ratings
    Performance Monitoring9.04 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Online
    Feature
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    QuickBooks Online
    -
    Ratings
    Proposal Management9.02 Ratings00 Ratings
    Product Master Data Management9.03 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics AX (discontinued)QuickBooks Online
    Small Businesses
    Zoho One
    Score9.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics AX (discontinued)QuickBooks Online
    Likelihood to Recommend
    8.0
    (19 ratings)
    8.3
    (252 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    9.6
    (27 ratings)
    Usability
    8.0
    (3 ratings)
    8.2
    (167 ratings)
    Availability
    7.0
    (1 ratings)
    9.0
    (6 ratings)
    Performance
    7.0
    (1 ratings)
    1.0
    (5 ratings)
    Support Rating
    8.0
    (3 ratings)
    9.9
    (70 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    10.0
    (7 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.4
    (18 ratings)
    Ease of integration
    -
    (0 ratings)
    1.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    2.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (3 ratings)
    User Testimonials
    Microsoft Dynamics AX (discontinued)QuickBooks Online
    Likelihood to Recommend
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Intuit
    No answers on this topic
    Online Training
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard