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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    Square 9 Softworks

    Score9.3 out of 10
    N/AFor document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

    $250

    per month 5 users

    Pricing
    Microsoft Dynamics GPSquare 9 Softworks
    Editions & Modules
    No answers on this topic
    Square 9 Process Automation Essentials
    $50
    per month per user (5 User Minimum)
    Square 9 Digital Transformation Essentials
    $68
    per month per user (5 User Minimum)
    Square 9 Enterprise Essentials
    $75
    per month per user (10 User Minimum)
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPSquare 9 Softworks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPSquare 9 Softworks
    Considered Both Products
    Microsoft
    No answer on this topic
    Square 9 Softworks
    Chose Square 9 Softworks
    I did not comparison shop. It was offered by a very trustworthy local business that we were currently doing business with. I was presented with the software, and bought it without hesitation. No regrets.
    Incentivized
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    96%
    Would buy again
    68 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    50 Answers
    Features
    Microsoft Dynamics GPSquare 9 Softworks
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and Square 9 Softworks
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Square 9 Softworks
    -
    Ratings
    Pay calculation6.219 Ratings00 Ratings
    Benefit plan administration5.815 Ratings00 Ratings
    Direct deposit files7.518 Ratings00 Ratings
    Salary revision and increment management6.517 Ratings00 Ratings
    Reimbursement management6.016 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and Square 9 Softworks
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    Square 9 Softworks
    -
    Ratings
    API for custom integration2.526 Ratings00 Ratings
    Plug-ins6.021 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and Square 9 Softworks
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Square 9 Softworks
    -
    Ratings
    Single sign-on capability5.532 Ratings00 Ratings
    Role-based user permissions8.140 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and Square 9 Softworks
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Square 9 Softworks
    -
    Ratings
    Dashboards3.429 Ratings00 Ratings
    Standard reports6.139 Ratings00 Ratings
    Custom reports6.439 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and Square 9 Softworks
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    Square 9 Softworks
    -
    Ratings
    Accounts payable6.345 Ratings00 Ratings
    Accounts receivable5.736 Ratings00 Ratings
    Cash management6.336 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings
    Fixed asset management4.428 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings
    Global Financial Support6.07 Ratings00 Ratings
    Primary and Secondary Ledgers4.721 Ratings00 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings00 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings
    Configurable Accounting3.517 Ratings00 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings
    Standardized Processes6.119 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and Square 9 Softworks
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Square 9 Softworks
    -
    Ratings
    Inventory tracking5.524 Ratings00 Ratings
    Automatic reordering1.013 Ratings00 Ratings
    Location management4.018 Ratings00 Ratings
    Manufacturing module3.415 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and Square 9 Softworks
    Feature
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    Square 9 Softworks
    -
    Ratings
    Pricing3.718 Ratings00 Ratings
    Order entry3.721 Ratings00 Ratings
    Credit card processing1.012 Ratings00 Ratings
    Cost of goods sold4.925 Ratings00 Ratings
    Order Orchestration4.99 Ratings00 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics GPSquare 9 Softworks
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPSquare 9 Softworks
    Likelihood to Recommend
    4.0
    (54 ratings)
    9.3
    (75 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    4.9
    (7 ratings)
    Usability
    5.4
    (10 ratings)
    8.0
    (6 ratings)
    Availability
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    Performance
    7.0
    (1 ratings)
    7.3
    (2 ratings)
    Support Rating
    7.0
    (5 ratings)
    7.9
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    6.4
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Microsoft Dynamics GPSquare 9 Softworks
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Square 9 Softworks
    Square 9 Softworks is really good for internal and external filing services. Square 9 Softworks is also an application that can be utilized for databases to store and extract data. If the volume of your filing isn’t heavy or on a day-to-day basis then I wouldn’t recommend Square 9 Softworks.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Square 9 Softworks
    • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
    • While indexing fields in Global Search, the Key Free tool works great.
    • Global Search is well-organized. It's easy to navigate and find your documents.
    • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
    Incentivized
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Square 9 Softworks
    • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalForms could have better formatting tools to enhance the fields and text formatting
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Square 9 Softworks
    We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
    Incentivized
    Read full review
    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    Square 9 Softworks
    The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Square 9 Softworks
    Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Square 9 Softworks
    With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
    Read full review
    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    Square 9 Softworks
    We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Square 9 Softworks
    It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
    Read full review
    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    Square 9 Softworks
    I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    Square 9 Softworks
    We tried Etrieve before Square 9 and it never got off the ground. Our requirements were too complex and the platform could not accommodate them. Square 9 offered the flexibility and customization we needed from the start. Support worked with us to build workflows that actually fit our processes instead of forcing us into a rigid structure.
    Incentivized
    Read full review
    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    Square 9 Softworks
    The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
    Read full review
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    Square 9 Softworks
    • Reduction in human error through manual data entry process now being automated
    • Reduction in cost due to automation allowing the function to not require a full time employee
    • Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
    Incentivized
    Read full review
    ScreenShots

    Square 9 Softworks Screenshots

    Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.Screenshot of Documents are stored in a secure, searchable archive.