Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
Microsoft Intune
Microsoft Teams
Editions & Modules
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
Microsoft Intune
Microsoft Teams
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discounts are available for non profit organizations.
I prefer to go with what is already available from Microsoft to manage my IT infrastructure. My preference is to reduce the number of vendors I have to work with.
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows …
Group policy, the predecessor of Microsoft Endpoint Manager was a great, easy to use tool. It is dated and stuck as an on-prem solution but still very good and served a purpose. We are still using this in conjunction with Microsoft Endpoint Manager whilst we complete our …
SCCM is probably used across the industry more so than most other Systems Management solutions, and the reasoning behind this is most likely because it is a Microsoft product, which integrates well with the Windows Server platform, and also with clients/endpoints that are on …
I believe that Microsoft Teams offers greater stability than Skype for Business. Additionally, there are more integrated functions with Microsoft Teams, which helps to maintain focus on a task because you have to switch applications less often. One aspect that I think is …
Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
Teams is inferior to other platforms like Slack for messaging or Zoom. If it were up to me, I'd use Zoom for video conferencing as it's better for large groups and online training, and cleaner. Slack would be my preferred tool for chat as it's much easier to create channels, push notifications for teams, and integrations with other tools like Seismic.
[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
Add a feature to push out software updates for 3rd party apps
Microsoft Teams does rely on internet quality, so If you are needing information on found in Teams and your internet is down or choppy, you wont be able to access those files unlike if they were stored directly on your computer or network.
Some of the user interface of Microsoft Teams is not user friendly, it can take a long time to figure out how to use some tool even if you are using the help or troubleshooting.
Some of the Microsoft Teams features are limited to anyone using the free version vs. paid. With the paid, you have more storage, more video time, more tools. It would be nice to see the free version have the same features and ability.
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
I personally have not come across a comparable platform that does what Microsoft Teams does and I believe there are very few competitors that offer the integration and user-friendly features that Microsoft Teams provides. You don't need to have special training to successfully benefit from Microsoft Teams features. If you can text, you can Microsoft Teams chat. If you can make a phone call, you can make a Microsoft Teams call - I think that in itself grants the platform a 10/10 rating for me.
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
