TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Power BI

    Score8.5 out of 10
    N/AMicrosoft Power BI is a visualization and data discovery tool from Microsoft. It allows users to convert data into visuals and graphics, visually explore and analyze data, collaborate on interactive dashboards and reports, and scale across their organization with built-in governance and security.

    $168

    per year per user

    Sysomos, now part of Meltwater

    Score9.5 out of 10
    N/ASysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.

    $1,000

    per month

    Pricing
    Microsoft Power BISysomos, now part of Meltwater
    Editions & Modules
    Power BI Pro
    $14
    per month (billed annually) per user
    Power BI Premium
    $24
    per month (billed annually) per user
    Sysomos
    $1,000.00
    per month
    Offerings
    Pricing Offerings
    Microsoft Power BISysomos, now part of Meltwater
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPower BI Desktop is the data exploration and report authoring experience for Power BI, and is available as a free download.—
    More Pricing Information
    Community Pulse
    Microsoft Power BISysomos, now part of Meltwater
    Considered Both Products
    Microsoft
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    110 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    103 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    112 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    69 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    73 Answers
    No answers on this topic
    Features
    Microsoft Power BISysomos, now part of Meltwater
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Microsoft Power BI and Sysomos, now part of Meltwater
    Feature
    Microsoft Power BI
    8.1
    198 Ratings
    1% below category average
    Sysomos, now part of Meltwater
    -
    Ratings
    Pixel Perfect reports8.1169 Ratings00 Ratings
    Customizable dashboards8.6197 Ratings00 Ratings
    Report Formatting Templates7.7180 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Microsoft Power BI and Sysomos, now part of Meltwater
    Feature
    Microsoft Power BI
    7.9
    196 Ratings
    1% below category average
    Sysomos, now part of Meltwater
    -
    Ratings
    Drill-down analysis8.4193 Ratings00 Ratings
    Formatting capabilities7.7193 Ratings00 Ratings
    Integration with R or other statistical packages7.4143 Ratings00 Ratings
    Report sharing and collaboration8.2191 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Microsoft Power BI and Sysomos, now part of Meltwater
    Feature
    Microsoft Power BI
    7.9
    189 Ratings
    4% below category average
    Sysomos, now part of Meltwater
    -
    Ratings
    Publish to Web8.1179 Ratings00 Ratings
    Publish to PDF7.7174 Ratings00 Ratings
    Report Versioning7.7145 Ratings00 Ratings
    Report Delivery Scheduling8.3148 Ratings00 Ratings
    Delivery to Remote Servers7.9111 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Microsoft Power BI and Sysomos, now part of Meltwater
    Feature
    Microsoft Power BI
    7.7
    189 Ratings
    4% below category average
    Sysomos, now part of Meltwater
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.3183 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.1168 Ratings00 Ratings
    Predictive Analytics7.2138 Ratings00 Ratings
    Pattern Recognition and Data Mining7.339 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Microsoft Power BI and Sysomos, now part of Meltwater
    Feature
    Microsoft Power BI
    8.3
    180 Ratings
    2% below category average
    Sysomos, now part of Meltwater
    -
    Ratings
    Multi-User Support (named login)8.6169 Ratings00 Ratings
    Role-Based Security Model8.1148 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.1160 Ratings00 Ratings
    Report-Level Access Control8.149 Ratings00 Ratings
    Single Sign-On (SSO)8.5141 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft Power BI and Sysomos, now part of Meltwater
    Feature
    Microsoft Power BI
    7.9
    162 Ratings
    2% above category average
    Sysomos, now part of Meltwater
    -
    Ratings
    Responsive Design for Web Access7.6152 Ratings00 Ratings
    Mobile Application7.5133 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.8155 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Microsoft Power BI and Sysomos, now part of Meltwater
    Feature
    Microsoft Power BI
    7.6
    116 Ratings
    2% below category average
    Sysomos, now part of Meltwater
    -
    Ratings
    REST API7.7104 Ratings00 Ratings
    Javascript API7.485 Ratings00 Ratings
    iFrames8.055 Ratings00 Ratings
    Java API6.769 Ratings00 Ratings
    Themeable User Interface (UI)7.391 Ratings00 Ratings
    Customizable Platform (Open Source)8.444 Ratings00 Ratings
    Best Alternatives
    Microsoft Power BISysomos, now part of Meltwater
    Small Businesses
    Cyfe
    Score4 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Mention
    Score8 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Power BISysomos, now part of Meltwater
    Likelihood to Recommend
    8.6
    (199 ratings)
    7.0
    (46 ratings)
    Likelihood to Renew
    9.6
    (3 ratings)
    6.8
    (28 ratings)
    Usability
    8.3
    (115 ratings)
    9.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (5 ratings)
    Support Rating
    10.0
    (52 ratings)
    2.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (8 ratings)
    Data Sharing and Collaboration
    8.5
    (82 ratings)
    -
    (0 ratings)
    Data Sources
    9.0
    (81 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Power BISysomos, now part of Meltwater
    Likelihood to Recommend
    Microsoft
    Has significantly improved collation of data and visualisation especially with business across Europe. Has given me the ability to see the Site availability at the click of a button to see which Site is in the "money" and seize opportunities based on Market data
    Incentivized
    Read full review
    Discontinued Products
    Sysomos Expion is best suited, in my opinion, to offices where either you have only one moderator/manager OR where multiple users plan to manage a specific channel. Without live updates, it gets far too complicated for multiple users to manage the exact same workload
    Incentivized
    Read full review
    Pros
    Microsoft
    • Options for data source connections are immense. Not just which sources, but your options for *how* the data is brought in.
    • Constant updates (this is both good and bad at times).
    • User friendliness. I can get the data connections set up and draft some quick visuals, then release to the target audience and let them expand on it how they want to.
    Incentivized
    Read full review
    Discontinued Products
    • Ad-hoc research. During planning phase of a campaign it is a helpful tool to understand the marketplace, key influencers and topics that engage a target demographic.
    • Post-event hashtag analysis. Rapid generation of reporting on efficacy of a campaign, key voices, topics that resonated, viral reach and more.
    • User interface. Friendly and accessible enough to minimize training needs and enable decentralized access, though we have found some hand-holding is still required to get the most out of the platform.
    Incentivized
    Read full review
    Cons
    Microsoft
    • It would be easier for users could Microsoft Power BI and Excel used the same programming languages.
    • Would like to see the online version of Microsoft Power BI be as powerful as the desktop version.
    • Publishing a Microsoft Power BI file online and then having to save the file is somewhat redundant.
    • Would like to export each page or chart as an image.
    Incentivized
    Read full review
    Discontinued Products
    • It does not provide a visual for volume over time.
    • The visuals aren't excellent, and would require an export to create better looking graphics.
    • The interface isn't intuitive and sometimes requires clicking around to find things that seem like they should be under a different title.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Power BI is an excellent and scalable tool. It has a learning curve, but once you get past that, the sky is the limit and you can build from the most simple to the most complex dashboards. I have built everything from simple reports with only a few data points to complex reports with many pages and advanced filtering.
    Read full review
    Discontinued Products
    There are two differentiating features that Sysomos MAP has that the competitor tools I have experienced (Radian6, Meltwater Buzz) did not: user-friendly Boolean queries for searches and near-real-time results. The former is important because, of course, your results are only as good as your search/campaign. With Sysomos, once you master Boolean queries (which isn't terribly difficult) you're set for creating any kind of listening report. I strongly prefer this to the "campaign creator" forms that other services provide. Second, Sysomos MAP returns results almost immediately - like a Google search. So if you get your results and see that you need to tweak your query - no big deal. Or if you have a last-minute request for a client - not an issue. Meltwater can take up to 48 hours for a search to fully populate. This is a major issue if you get your full set of results back and see that you need to adjust the query; you're looking at another two days of wait time. A long wait on results can also prove problematic in agency settings where clients or prospective clients often need results with a quick turnaround.
    Read full review
    Usability
    Microsoft
    Automating reporting has reduced manual data processing by 50-70%, freeing up analysts for higher-value tasks. A finance team that previously spent 20+ hours per week on Excel-based reports now does it in minutes with Microsoft Power BI's automated Real-time dashboards have shortened decision cycles by 30-40%, enabling leadership to react quickly to sales trends, operational bottlenecks, and customer behavior.
    Incentivized
    Read full review
    Discontinued Products
    The product is very easy to use. The platform is visual and data is easy to read. Boolean construction can sometimes be difficult, but the boolean constructor tool is helpful for boolean beginners. For more experienced boolean constructors, the boolean display at the top is very helpful in identifying where there may be holes in the construction
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Discontinued Products
    Not really an availability issue, but concurrency licensing rules mean that only one user can be logged in at a time.
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Discontinued Products
    This has not been an issue. It is actually beating TweetDeck when we are tagged within a post that TweetDeck is monitoring.
    Read full review
    Support Rating
    Microsoft
    It is a fantastic tool, you can do almost everything related with data and reports, it is a perfect substitutive of Power Point and Excel with a high evolution and flexibility, and also it is very friendly and easy to share. I think all companies should have Power BI (or other BI tool) in their software package and if they are in the MS Suite, for sure Power BI should be the one due to all the benefits of the MS ecosystem.
    Incentivized
    Read full review
    Discontinued Products
    Unfortunately, we have not had a great experience with customer support from Klear. In the sales process, they were very responsive and helpful, but when onboarded, it definitely changed. We are based in the US and our customer service rep is based in Israel, meaning our work hours barely overlap. Oftentimes we're waiting 24+ hours for a response, and when it's a time-sensitive issue (like the platform not pulling in Instagram Story data) we want it to be resolved as quickly as possible. Klear also has a chat feature for more immediate help, but we've experienced a similar situation there where it takes 12+ hours to get a response and it's usually from our customer service rep. Our rep is very nice, but also doesn't seem very knowledgeable about the platform, and usually can't provide an immediate answer to a question we ask and has to "check with her team."
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Discontinued Products
    We had a kick-off training with the whole team where they walked us through the functionality. This was a pretty effective and comprehensive training.
    Read full review
    Implementation Rating
    Microsoft
    It was integrated with our erp easily and was accessible on cloud.
    Incentivized
    Read full review
    Discontinued Products
    Implementation was so easy I dont even remember it!
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Power BI is free. If I didn't want to create a custom platform (i.e. my organization insisted on an existing platform that I *had* to use), I'd use Microsoft Power BI. For any start-up or SMB, I'd just use Claude & Grok to build it quickly, also for free. Would not pay for Tableau or Sigma anymore. Not worth it at all.
    Incentivized
    Read full review
    Discontinued Products
    We've used Sprout Social & Hootsuite in the past -- and they all stack up pretty evenly. Sysomos has the same features as Sprout or Hootsuite, except their reports and analytics are a little more detailed. Hootsuite has a better social media management software and dashboard though
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Power BI usage reduced the effort of analytical reports creation by about 80%
    • Empowered all the level of employee to be more vigilant of the data and business insights, gained the profit of 8% overall.
    • AI-powered predictive analytics improved forecasting accuracy by 17%, that topped the overall sales.
    Incentivized
    Read full review
    Discontinued Products
    • Lowered costs and overhead when Expion got introduced as we now use one centralized solution for all of our social media work
    • We can finally calculate ROI with ease and understand our campaign performance through proper tracking and analytics
    • Competition tracking was never easier
    Incentivized
    Read full review
    ScreenShots

    Microsoft Power BI Screenshots

    Screenshot of Microsoft Power BI - Turns insights into impact for business usersScreenshot of Power BI integrates easily with Microsoft 365Screenshot of Microsoft Power BI - AI-Powered CapabilitiesScreenshot of Microsoft Power BI - Copilot can be used to create reportsScreenshot of Microsoft Power BI - Data HubScreenshot of Microsoft Power BI - Scales as organizational needs grow

    Sysomos, now part of Meltwater Screenshots

    Screenshot of TOP CONTENT: See the best performing content from all your social media channels in one view plus compare it against your competitors’ pages.Screenshot of FAN MODERATION: Sysomos Expion makes it easy to know who to speak to, when to engage in conversation and can even be integrated with customer care centers.Screenshot of PUBLISH: Easily plan, schedule and publish content from a simple drag-and-drop calendar with workflow that’s easy to track and review.Screenshot of OPTIMIZE PAID ADS: Optimize paid ads with smarter analytics and trending triggers so you can better understand how organic and paid content are working together.Screenshot of DYNAMIC DASHBOARDS: Powerful marketing analytics shows that it’s not just about creating a report or crunching some numbers - but about telling a story.  You’ll discover patterns, breakouts, and trends in real time to capitalize on opportunities.