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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mindbody

    Score7.8 out of 10
    N/AMindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

    $129

    per month

    TripIt

    Score8.7 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
    Pricing
    MindbodyTripIt
    Editions & Modules
    Starter
    $129
    per month
    Accelerate
    $259
    per month
    Ultimate
    $399
    per month
    Ultimate Plus
    $599
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    MindbodyTripIt
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    MindbodyTripIt
    Travel Management
    Comparison of Travel Management features of Mindbody and TripIt
    Feature
    Mindbody
    -
    Ratings
    TripIt
    7.6
    1 Ratings
    32% above category average
    Customizable Approval Workflows00 Ratings7.01 Ratings
    Extensive Inventory00 Ratings8.01 Ratings
    Readily Available Support00 Ratings7.01 Ratings
    Easy Travel Booking00 Ratings7.01 Ratings
    Mobile Travel Application00 Ratings9.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings6.01 Ratings
    Reuses Traveler Information00 Ratings5.01 Ratings
    User-friendly Interface00 Ratings9.01 Ratings
    Travel Alerts00 Ratings8.01 Ratings
    Best Alternatives
    MindbodyTripIt
    Small Businesses
    No answers on this topic
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Lola.com
    Score8 out of 10
    Enterprises
    No answers on this topic
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MindbodyTripIt
    Likelihood to Recommend
    7.6
    (39 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    7.0
    (3 ratings)
    8.0
    (2 ratings)
    Availability
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.8
    (23 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MindbodyTripIt
    Likelihood to Recommend
    Mindbody
    Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
    Incentivized
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    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
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    Pros
    Mindbody
    • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
    • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
    • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
    Read full review
    SAP Concur
    • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
    • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
    • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
    Incentivized
    Read full review
    Cons
    Mindbody
    • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
    • The Mindbody branded app connection needs more attention.
    • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
    Incentivized
    Read full review
    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
    Read full review
    Likelihood to Renew
    Mindbody
    No answers on this topic
    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
    Read full review
    Usability
    Mindbody
    Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
    Incentivized
    Read full review
    SAP Concur
    For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
    Incentivized
    Read full review
    Reliability and Availability
    Mindbody
    Constant errors and TERRIBLE PRODUCT support
    Read full review
    SAP Concur
    Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
    Incentivized
    Read full review
    Performance
    Mindbody
    Fails at everything form availability to reliability.
    Read full review
    SAP Concur
    pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
    Incentivized
    Read full review
    Support Rating
    Mindbody
    Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
    Incentivized
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    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
    Incentivized
    Read full review
    Implementation Rating
    Mindbody
    No answers on this topic
    SAP Concur
    Set up clear workflows & processes for the masses! No problems with software, only end users...haha
    Incentivized
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    Alternatives Considered
    Mindbody
    Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
    Incentivized
    Read full review
    SAP Concur
    TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
    Incentivized
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    Scalability
    Mindbody
    Constant errors and ZERO support from the company.
    Read full review
    SAP Concur
    Tripit is working great for everyone, each department meeting both company and individual needs.
    Incentivized
    Read full review
    Return on Investment
    Mindbody
    • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
    • The app is good exposure.
    Read full review
    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
    Read full review
    ScreenShots