Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.
$10
per month per user
SmartDraw
Score 8.2 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$131.40
per year (for a single user on an individual plan)
Pricing
Miro
SmartDraw
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Team
$119.40
per year per user (3 minimum)
Individual
$131.40
per year single user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Miro
SmartDraw
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
SmartDraw cloud does not provide much-added value for remote work collaboration. Mural has great brainstorming, team formation, and project management templates but the additional capability of templates provided by the miro verse community creates a much more abundant offer, …
I would say that it is superior in terms of polish to all of them, with the nearest true competitor being draw.io with its ability to horizontally scale in use and ease of use. For technical drawings I would still choose draw.io simply because of familiarity, but with some …
Miro is more user-friendly (after a difficult 2 weeks of getting used to it), provides more/better templates (Miroverse is great!), and allows for quicker outcomes. However, when comparing desktop apps it is behind the same apps. The cloud-based version is quite fast, although …
Better user interface, but not easy to figure out where all the good functionalities are. It's cleaner, has more relevant templates but is too difficult in the beginning to get used to (not intuitive enough). The pricing plan is a mess (I could not figure out which plan to …
Miro is well suited for designers, software developers, business-related personnel, and managers. Based on my experience, I would recommend that software developers use it to make their ideas explicit, especially for greenfield projects, and with the open collab tools, like the comments, all the software team can comment and share powerful feedback!
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
Exports are clean, so even non-Miro teammates get it instantly.
Sticky notes cannot be easily resized. It would often be useful for them to transform into workspaces, because they become actual text content rather than just notes.
Perhaps there is no option to sort the work boards according to specific criteria (such as alphabetical order or date).
The various functions available should perhaps be explained clearly with a tooltip or something similar while you are working with the various tools. I often don't realise that certain things can be done.
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
I would rate Miro an 8 out of 10 for overall usability. It's easy to use and has lots of features for making the work easier. I can drag nodes, connect ideas and comment in real time without explaining much to anyone because every member of all the teams have access. For labelling schema design and maths concept mapping, it is incredibly perfect. However, issues related to lag when many nodes introduced and absence of LaTeX making complex equation writing hectic, are of great concern. If those issues were resolved, it's an easy 10.
I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
I would say on par, but a better value than Mural, hence why our company changed contracts. And, at this time, much better than Microsoft Whiteboard. With that being said, Microsoft has a lot of money to throw at it to add more features and obviously syncs with other office programs. It may be something from a feature standpoint to look at.
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
I currently save around two to three hours a week now doing administrative tasks. It has saved the need for sending some emails and holding meetings.
I trust that I won't miss anything from my team now that we are all in sync with this tool. No more pouring over document comments in Office 365, Emails, Jira tasks, etc. It's all in one place, and can combine all of those other tools there as well with its elegant linking approach.
Starting projects and leading others is easy with these persistent and real time updates during meetings. No more "circling back on that point" because it is addressed right now!
SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
