Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.
$10
per month per user
SmartDraw
Score 8.4 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$131.40
per year (for a single user on an individual plan)
Pricing
Miro
SmartDraw
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Team
$119.40
per year per user (3 minimum)
Individual
$131.40
per year single user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Miro
SmartDraw
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
SmartDraw cloud does not provide much-added value for remote work collaboration. Mural has great brainstorming, team formation, and project management templates but the additional capability of templates provided by the miro verse community creates a much more abundant offer, …
I would say that it is superior in terms of polish to all of them, with the nearest true competitor being draw.io with its ability to horizontally scale in use and ease of use. For technical drawings I would still choose draw.io simply because of familiarity, but with some …
Miro is more user-friendly (after a difficult 2 weeks of getting used to it), provides more/better templates (Miroverse is great!), and allows for quicker outcomes. However, when comparing desktop apps it is behind the same apps. The cloud-based version is quite fast, although …
Better user interface, but not easy to figure out where all the good functionalities are. It's cleaner, has more relevant templates but is too difficult in the beginning to get used to (not intuitive enough). The pricing plan is a mess (I could not figure out which plan to …
More appropriate: - Boutique consulting shops - Mapping out AI workflows and processes for agents - logistic heavy shops who need cloud-based on-the-floor problem-solving solutions. Less applicable: - anywhere that ram software down its employees' throats, it should really be organically adopted - places that lack the ability or even awareness to innovate.
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
Exports are clean, so even non-Miro teammates get it instantly.
As a designer, I miss some more creative features. I can't even get really into designing small things (like paths). Many of my colleagues have already switched to the Figma board because it is possible there.
Things often get lost in the workflow, especially in teams. Working on the same file often leads to misunderstandings and can be frustrating. For example, if text is accidentally deleted and cannot be recovered, or if images become distorted.
The scale on the board is missing, which often leads to size differences.
Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
A rating of 8 out of 10 may be attributed to Miro, given its high usability as an extremely intuitive tool that mirrors work on a traditional whiteboard. Whether it concerns the creation of diagrams, the organization of thoughts, or collaboration right away, everything becomes possible. The use of drag-and-drop technology, numerous immediately accessible templates, and personalization options ensures this platform is user-friendly. This application fosters collaboration by making complex data easy to convey. However, there is one problem with Miro's usability when the board is too large: the user has difficulty navigating it and may even experience performance issues.
I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
Both FigJam and Canva have infinite whiteboarding, but Miro is a much more complete package. FigJam is very fast, but it's also very simplistic in its features. Canva has other qualities, like being more design-heavy, but its whiteboarding feature set is not on par with Miro's. Miro is the only platform that lets a user start a project from a messy brainstorm and bring it to full completion, along with all tasks and deliverables, all on one board.
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
This is one of those platforms where the entire team needs to be bought into it, or it doesn't function as intended. Once we achieved that, it's been a wonderful tool for brainstorming and project management internally.
Surprisingly, Miro has not allowed us to reduce software; however, it's a worthwhile addition to our tech stack.
Our team has Miro boards bookmarked, and we know exactly where to go when we have ideas or things that we want to add. It's great to know that we will receive notifications when that happens.
SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.