What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 6 out of 100
6 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Moogsoft

It is able to perform as it is supposed to and it does a good job of what it's advertised to do, but we see other offerings with a lot more capabilities and a lot more available customizations. For example, things like predictive capabilities using machine learning and AI, in order to prevent outages.
Anonymous | TrustRadius Reviewer

VictorOps

VictorOps is an excellent option for platform alerting and is very cost-effective. For teams of any size, it can be the correct tool. VictorOps success is mainly dependent on the amount of logging and monitoring setup within your platform. If you have little or poor logging, then they may not be anything for VictorOps to act upon.
Gabriel Samaroo | TrustRadius Reviewer

Pros

Moogsoft

  • Log files
  • Collection
  • Easy management
Anonymous | TrustRadius Reviewer

VictorOps

  • Team tools that can be dedicated to various areas of focus.
  • Overriding tools to help cover those who are out.
Adam O'Connor | TrustRadius Reviewer

Cons

Moogsoft

  • Automation
  • Config files
  • Ansible
Anonymous | TrustRadius Reviewer

VictorOps

  • The UI is a little clunky.
  • It's a little tricky to override or shift schedules (i.e., for a particular day in a one-week rotation).
Gabriel Samaroo | TrustRadius Reviewer

Support Rating

Moogsoft

No score
No answers yet
No answers on this topic

VictorOps

VictorOps 8.0
Based on 2 answers
I am going to give this an 8 because I actually haven't had to reach out to customer support. I am using an 8 because the app itself is clear on how to use it so they have done a fine job on allowing me to find answers without having to reach out to support.
Adam O'Connor | TrustRadius Reviewer

Alternatives Considered

Moogsoft

I think Moogsoft was one of the first players to hit the market and really have a product that was ready for consumption, however, since then, others have taken the reigns and done a lot more, enabled a lot more, and customized a lot more to fit the use cases more properly and effectively.
Anonymous | TrustRadius Reviewer

VictorOps

Both VictorOps and PagerDuty do a great job at hands-off alerting people of all their systems neeeds. If used properly it allows everyone, devs, ops, and managers to see into the status of the systems and see what systems and processes need to be improved based upon the types and frequencies of alerts one is getting.
Zachary Zager, MBA | TrustRadius Reviewer

Return on Investment

Moogsoft

  • Less time spent looking for mistakes
  • Easy data collection
  • Easy deployment
Anonymous | TrustRadius Reviewer

VictorOps

  • Don't have to manage systems
  • Don't have to pay someone to set up and manage complicated alerting systems
  • Easy Setup
Zachary Zager, MBA | TrustRadius Reviewer

Pricing Details

Moogsoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VictorOps

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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