Moogsoft vs. Splunk On-Call

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Moogsoft
Score 8.5 out of 10
N/A
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
$417
per month
Splunk On-Call
Score 8.0 out of 10
N/A
VictorOps is an IT alerting and incident management platform acquired by Splunk in 2018.N/A
Pricing
MoogsoftSplunk On-Call
Editions & Modules
Free
$0
Essentials
$417
per month
Advanced
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
MoogsoftSplunk On-Call
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MoogsoftSplunk On-Call
Top Pros
Top Cons
Best Alternatives
MoogsoftSplunk On-Call
Small Businesses
InfluxDB
InfluxDB
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies
IBM Instana
IBM Instana
Score 9.0 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
IBM Instana
IBM Instana
Score 9.0 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MoogsoftSplunk On-Call
Likelihood to Recommend
10.0
(3 ratings)
8.1
(10 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
MoogsoftSplunk On-Call
Likelihood to Recommend
Moogsoft
Moogsoft is well suited in below scenarios - 1. If you are looking for a Event Management layer tools. 2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool. 3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.
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Splunk
I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
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Pros
Moogsoft
  • Event Management Tools
  • Event Enrichment
  • AIOps and ML features
  • Entropy based prediction
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Splunk
  • Easily assign work/tickets between multiple users
  • Supports a wide variety of software integrations
  • Easy to manage scheduling tool
  • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
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Cons
Moogsoft
  • Automation
  • Config files
  • Ansible
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Splunk
  • The user interface can be furthe improved
  • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
  • Customer outreach can be further enhanced
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Likelihood to Renew
Moogsoft
No answers on this topic
Splunk
It was a good solution with a good comprimise prize/features for our use cases
Read full review
Usability
Moogsoft
No answers on this topic
Splunk
Good usability, it could be improved
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Support Rating
Moogsoft
No answers on this topic
Splunk
VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
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Implementation Rating
Moogsoft
No answers on this topic
Splunk
It was a good solution with a good comprimise prize/features for our use cases
Read full review
Alternatives Considered
Moogsoft
Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.
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Splunk
Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
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Return on Investment
Moogsoft
  • Unique Event Handling and Management
  • Situation-based event grouping
  • Auto Remediation of issues using tight integration options
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Splunk
  • It runs our on call rotation so it makes it easy for us.
  • It integrates with Slack so it makes it easy for us to manage through Slack.
Read full review
ScreenShots