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Microsoft SharePoint vs. Oracle Analytics vs. Salesforce CRM Analytics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Oracle Analytics

    Score7.9 out of 10
    N/AOracle Analytics is a solution used to visually explore data to create and share compelling stories. Oracle Analytics Cloud is a cloud native service, and Oracle Analytics Server is the on-premise option.N/A

    Salesforce CRM Analytics

    Score8.5 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Pricing
    SharePointOracle AnalyticsSalesforce CRM Analytics
    Editions & Modules
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SharePointOracle AnalyticsSalesforce CRM Analytics
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Must contact sales team for pricing.—
    More Pricing Information
    Community Pulse
    SharePointOracle AnalyticsSalesforce CRM Analytics
    Considered Multiple Products
    Microsoft
    Chose SharePoint
    MS SharePoint works similarly to JIRA. However, with a bit more patience and some understanding of how MS SharePoint works, MS SharePoint has more capabilities than JIRA Software. Because MS SharePoint can be customized to meet your needs, the software is basically limitless. …
    Incentivized
    Oracle
    Chose Oracle Analytics
    Oracle is a solid company with solid products. There support has been better then others (depending on service plans) however still very good. There are other options out there such as Salesforce, AutoTask, Sharepoint even PRTG. However they are not as detailed and visually …
    Incentivized
    Salesforce
    Chose Salesforce CRM Analytics
    Obviously Oracle. And I've also used SAP, I implemented Oracle, but I aided implementation of SAP as well.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    51 Answers
    94%
    Would buy again
    15 Answers
    73%
    Would buy again
    8 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    14 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    54 Answers
    100%
    Happy with the feature set
    16 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    27 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    37 Answers
    100%
    Implementation went as expected
    12 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    SharePointOracle AnalyticsSalesforce CRM Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Microsoft SharePoint and Oracle Analytics and Salesforce CRM Analytics
    Feature
    Microsoft SharePoint
    -
    Ratings
    Oracle Analytics
    8.1
    62 Ratings
    1% below category average
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    Pixel Perfect reports00 Ratings8.055 Ratings7.541 Ratings
    Customizable dashboards00 Ratings8.161 Ratings8.548 Ratings
    Report Formatting Templates00 Ratings8.361 Ratings7.546 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Microsoft SharePoint and Oracle Analytics and Salesforce CRM Analytics
    Feature
    Microsoft SharePoint
    -
    Ratings
    Oracle Analytics
    8.0
    66 Ratings
    0% below category average
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    Drill-down analysis00 Ratings8.464 Ratings8.548 Ratings
    Formatting capabilities00 Ratings8.265 Ratings7.548 Ratings
    Integration with R or other statistical packages00 Ratings7.145 Ratings7.537 Ratings
    Report sharing and collaboration00 Ratings8.162 Ratings7.546 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Microsoft SharePoint and Oracle Analytics and Salesforce CRM Analytics
    Feature
    Microsoft SharePoint
    -
    Ratings
    Oracle Analytics
    7.8
    63 Ratings
    5% below category average
    Salesforce CRM Analytics
    8.1
    47 Ratings
    1% below category average
    Publish to Web00 Ratings7.755 Ratings9.037 Ratings
    Publish to PDF00 Ratings7.762 Ratings7.044 Ratings
    Report Versioning00 Ratings7.753 Ratings8.543 Ratings
    Report Delivery Scheduling00 Ratings7.958 Ratings8.540 Ratings
    Delivery to Remote Servers00 Ratings7.938 Ratings7.534 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Microsoft SharePoint and Oracle Analytics and Salesforce CRM Analytics
    Feature
    Microsoft SharePoint
    -
    Ratings
    Oracle Analytics
    7.8
    61 Ratings
    2% below category average
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.559 Ratings8.042 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.552 Ratings6.540 Ratings
    Predictive Analytics00 Ratings7.747 Ratings7.042 Ratings
    Pattern Recognition and Data Mining00 Ratings8.63 Ratings8.02 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Microsoft SharePoint and Oracle Analytics and Salesforce CRM Analytics
    Feature
    Microsoft SharePoint
    -
    Ratings
    Oracle Analytics
    8.4
    61 Ratings
    1% below category average
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    Multi-User Support (named login)00 Ratings8.260 Ratings9.046 Ratings
    Role-Based Security Model00 Ratings8.160 Ratings8.546 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.560 Ratings9.042 Ratings
    Report-Level Access Control00 Ratings8.54 Ratings9.02 Ratings
    Single Sign-On (SSO)00 Ratings8.641 Ratings9.541 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft SharePoint and Oracle Analytics and Salesforce CRM Analytics
    Feature
    Microsoft SharePoint
    -
    Ratings
    Oracle Analytics
    8.0
    48 Ratings
    4% above category average
    Salesforce CRM Analytics
    6.7
    45 Ratings
    14% below category average
    Responsive Design for Web Access00 Ratings8.046 Ratings7.543 Ratings
    Mobile Application00 Ratings8.033 Ratings7.034 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.044 Ratings6.539 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Microsoft SharePoint and Oracle Analytics and Salesforce CRM Analytics
    Feature
    Microsoft SharePoint
    -
    Ratings
    Oracle Analytics
    7.9
    36 Ratings
    2% above category average
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    REST API00 Ratings8.231 Ratings8.031 Ratings
    Javascript API00 Ratings7.930 Ratings8.529 Ratings
    iFrames00 Ratings8.223 Ratings8.525 Ratings
    Java API00 Ratings7.931 Ratings8.528 Ratings
    Themeable User Interface (UI)00 Ratings7.531 Ratings7.528 Ratings
    Customizable Platform (Open Source)00 Ratings7.924 Ratings8.527 Ratings
    Best Alternatives
    SharePointOracle AnalyticsSalesforce CRM Analytics
    Small Businesses
    HCL Connections
    Score9 out of 10
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
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    User Ratings
    SharePointOracle AnalyticsSalesforce CRM Analytics
    Likelihood to Recommend
    8.1
    (271 ratings)
    8.1
    (76 ratings)
    9.1
    (51 ratings)
    Likelihood to Renew
    9.8
    (26 ratings)
    9.1
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (31 ratings)
    8.2
    (6 ratings)
    8.5
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (13 ratings)
    9.1
    (4 ratings)
    7.7
    (6 ratings)
    In-Person Training
    4.5
    (1 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.4
    (1 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (5 ratings)
    9.1
    (3 ratings)
    6.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.2
    (51 ratings)
    9.2
    (57 ratings)
    8.1
    (41 ratings)
    Data Sources
    7.6
    (50 ratings)
    8.1
    (57 ratings)
    7.7
    (41 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SharePointOracle AnalyticsSalesforce CRM Analytics
    Likelihood to Recommend
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Oracle
    Oracle Data Visualization is very effective if used in an enterprise context with huge volumes of data coming from different systems. It supports dashboard and reporting capabilities and is easy to scale. It also allows you to leverage machine learning capabilities to extract hidden data trends. Visualization capabilities are powerful but not so various if compared to other solutions on the market. If you want to present a dashboard to an executive audience and you want to make your dashboards beautiful you must adapt them through PowerPoint.
    Incentivized
    Read full review
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
    Read full review
    Pros
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Oracle
    • Available without of the box connectors for Salesforce and oracle Saas Cloud. This is a huge plus for our business since we don't need another middleware solution just for this sake.
    • We are able to connect to our on-prem SQL Server database where we have our RMA database and other applications seamlessly without writing custom APIs.
    • OAC writes directly into ADW which is another advantage for loading Excel files into ADW after dataflow transformations.
    • OAC allows replication of the database from fusion ERP and lets us create subject areas using the data modeler.
    Incentivized
    Read full review
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Oracle
    • More AI but with human back up.
    • Less mumbo jumbo so even IT guys/gals can more easily work.
    • More statistics (math) and orientation for those not familiar with it.
    • More live as well as virtual (live) show casing of real situations in business.
    Incentivized
    Read full review
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Oracle
    Scalability and rich integration capabilities. In the future, if we go with Hyperion for the Financial Consolidation and planning purposes -BI integration with Hyperion is going to be much simpler as it has native interface connectivity and even integration capabilities with well known CRM products (Siebel) and ERP Products (Oracle EBS, Peoplesoft, SAP) is going to be easy and straight forward.
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Oracle
    Great, if you are limited to using it along with other Oracle products; sadly, not if you are integrating with other products, which can be a challenge. It is a great product with tons of functionality and great integration with other in-house platforms. Great visuals and customization for data and analytics to provide decision-making data and analysis.
    Incentivized
    Read full review
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Oracle
    No problems, it's that simple.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Performance
    Microsoft
    No answers on this topic
    Oracle
    Other than anomalies or expected quirks, there were never any earth-shattering delays.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    Oracle
    Oracle Analytics Support team is very proactive and I have never had a situation where I had to wait for more than a day or two to get my issues resolved. This is a very big help for us and we appreciate Oracle and its team for guaranteeing that experience.
    Incentivized
    Read full review
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Oracle
    Oracle University offers very in-depth training.
    Read full review
    Salesforce
    No answers on this topic
    Online Training
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Oracle
    It was a private training site.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Oracle
    A properly implemented Endeca solution performs extremely well on the largest of datasets and it positions your organization to immediately achieve your ROI.
    Read full review
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    Alternatives Considered
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Oracle
    Oracle Analytics Cloud, is one of the most agile and secure data analysis platforms that according to the budget and the amount of use, you can use the resources you need under the cloud. The Oracle brand is also very well known in this field and can meet all the needs of an organization or industry in any sector.
    Read full review
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Oracle
    We have seen the results of this in our initial research and are not surprised that Oracle does this like it does soo many other things in this area, so well.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    Oracle
    • We've used OBIEE (or it's previous named product) for over 13 years and it's still the most used tool for BI by the business.
    • We moved our largest business system off of Business Object into OBI so we could gain improved performance, reliability, and easier management of metadata.
    Read full review
    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
    Read full review
    ScreenShots