What users are saying about
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Top Rated
1586 Ratings
69 Ratings

MS SharePoint

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Top Rated
1586 Ratings
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Score 7.7 out of 100
69 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

MS SharePoint

It's very well suited to act as an intranet, where it's only going to be used internally by employees of a company. It works well to share documents, provide lists of reference materials to users, provide a place for departments to have their own discussions and calendars and other collaboration purposes. It includes "workflows" unlike its predecessors, and those can define the flow of a process or task and walk the user through that flow very effectively. In fact, an employee's entire job could hypothetically be scripted using SharePoint workflows. It can scale OK in small scale terms, as I have experience of using it in networks with under a few thousand users. I don't know how it would behave if there were tens of thousands of hundreds of thousands of users, but provided the infrastructure is scaled proportionately, I don't see why it wouldn't work well at that scale as well.
Jane Updegraff | TrustRadius Reviewer

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MS SharePoint
7.2
OpenText ECM
Task Management
MS SharePoint
7.4
OpenText ECM
Gantt Charts
MS SharePoint
6.4
OpenText ECM
Scheduling
MS SharePoint
7.1
OpenText ECM
Workflow Automation
MS SharePoint
7.6
OpenText ECM
Mobile Access
MS SharePoint
7.5
OpenText ECM
Search
MS SharePoint
7.5
OpenText ECM
Visual planning tools
MS SharePoint
7.3
OpenText ECM

Communication

MS SharePoint
7.2
OpenText ECM
Chat
MS SharePoint
6.9
OpenText ECM
Notifications
MS SharePoint
7.3
OpenText ECM
Discussions
MS SharePoint
7.3
OpenText ECM
Surveys
MS SharePoint
7.1
OpenText ECM
Internal knowledgebase
MS SharePoint
7.6
OpenText ECM
Integrates with GoToMeeting
MS SharePoint
6.8
OpenText ECM
Integrates with Gmail and Google Hangouts
MS SharePoint
6.4
OpenText ECM
Integrates with Outlook
MS SharePoint
8.5
OpenText ECM

File Sharing & Management

MS SharePoint
7.9
OpenText ECM
Versioning
MS SharePoint
8.3
OpenText ECM
Video files
MS SharePoint
7.6
OpenText ECM
Audio files
MS SharePoint
7.7
OpenText ECM
Document collaboration
MS SharePoint
8.5
OpenText ECM
Access control
MS SharePoint
8.3
OpenText ECM
Advanced security features
MS SharePoint
7.8
OpenText ECM
Integrates with Google Drive
MS SharePoint
7.0
OpenText ECM
Device sync
MS SharePoint
8.0
OpenText ECM

Enterprise Content Management

MS SharePoint
OpenText ECM
7.4
Content capture & imaging
MS SharePoint
OpenText ECM
8.6
File sync, storage & archiving
MS SharePoint
OpenText ECM
8.6
Document management
MS SharePoint
OpenText ECM
9.0
Records management
MS SharePoint
OpenText ECM
7.0
Content search & retrieval
MS SharePoint
OpenText ECM
8.5
Enterprise content collaboration
MS SharePoint
OpenText ECM
7.5
Content publishing & creation
MS SharePoint
OpenText ECM
6.0
Security, risk management & information governance
MS SharePoint
OpenText ECM
8.2
Contract lifecycle management
MS SharePoint
OpenText ECM
8.1
Automated workflows
MS SharePoint
OpenText ECM
7.3
Artificial intelligence
MS SharePoint
OpenText ECM
4.8
Mobile support
MS SharePoint
OpenText ECM
4.6
Integration
MS SharePoint
OpenText ECM
7.9

Pros

MS SharePoint

  • With MS Sharepoint you can share (in my case) projects, initiative trackers, with ID and the information I need to start my developing.
  • It offers cloud acaccessibility, so you do not need to maintain your documents on your hard drive.
  • It allows Office 365 integration, which for me is really great. Using MS Excel and MS Sharepoint.
Adriano Rosa | TrustRadius Reviewer

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

Cons

MS SharePoint

  • SharePoint sometimes has a challenge with the Share feature in Office 365. Traditional best practices are to govern collaboration with permissions groups and manage access at the group level. Share can sometimes undermine that by creating ad-hoc situations unintentionally.
  • SharePoint's success in many organizations is really a function of user adoption and training. It is such a large platform that it is often deployed without much governance or direction.
  • SharePoint's lists and libraries can leverage Excel services and like-kind tools, but the ability for a list to do math in the same way that Excel does is very limited. It still has a room for improvement in the business intelligence features of metadata management.
Chris Carpenter | TrustRadius Reviewer

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

Likelihood to Renew

MS SharePoint

MS SharePoint 9.5
Based on 21 answers
The only drawback is the price, it's quite costly to buy and requires Microsoft professionals to run at its peak capabilities. It works very well with large quantities of employees, has powerful search capabilities and a huge community. However it might not be a good fit for smaller companies who don't handle a large number of documents and employees and who don't exert high security requirements.
hrvoje katusic | TrustRadius Reviewer

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

Usability

MS SharePoint

MS SharePoint 7.1
Based on 12 answers
SharePoint is easy to use for basic tasks. If you're trying to do something a bit more complicated, though, it can be difficult to figure it out on your own without going through a lot of trial and error. Most people will likely only be performing basic tasks, though, so I would rate the usability pretty high.
Kia Packard | TrustRadius Reviewer

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

Reliability and Availability

MS SharePoint

No score
No answers yet
No answers on this topic

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

Performance

MS SharePoint

No score
No answers yet
No answers on this topic

OpenText ECM

OpenText ECM 8.5
Based on 2 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

Support Rating

MS SharePoint

MS SharePoint 5.0
Based on 6 answers
Support varies by tech and by vendor. I've used Microsoft's support channel and for the most part have been successful to get my questions answered. I've also used third party vendors and have gotten some answers resolved as well, though sometimes getting them on the phone is difficult. It all depends!
Chris John | TrustRadius Reviewer

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

Implementation Rating

MS SharePoint

MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Christopher Corbett | TrustRadius Reviewer

OpenText ECM

OpenText ECM 8.4
Based on 2 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

Alternatives Considered

MS SharePoint

While SharePoint isn't as easy to use as Igloo or Squarespace, it comes bundled with Office 365 and drives the backend of those tools. I don't see SharePoint as a place people want to go and see stuff, but rather as a glue that supports all the other Office Products. If we get more in house expertise, then it could be a place that people manage work, but it's not used that way right now
Matthew Deakyne | TrustRadius Reviewer

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

Return on Investment

MS SharePoint

  • We moved from DocuShare to MS SharePoint and it's been proven very effective.
  • Using MS SharePoint has provided immediate access to documents to staff where in the past, they would have to wait for an admin staff to forward to them.
  • It has been a positive impact for our organization - our newer staff has really benefited from MS SharePoint.
Jessalyn Ka | TrustRadius Reviewer

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

Pricing Details

MS SharePoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MS SharePoint
7.8
OpenText ECM
8.3

Likelihood to Renew

MS SharePoint
9.5
OpenText ECM
8.0

Usability

MS SharePoint
7.1
OpenText ECM
8.0

Reliability and Availability

MS SharePoint
OpenText ECM
8.0

Performance

MS SharePoint
OpenText ECM
8.5

Support Rating

MS SharePoint
5.0
OpenText ECM
8.0

In-Person Training

MS SharePoint
4.5
OpenText ECM

Online Training

MS SharePoint
6.4
OpenText ECM

Implementation Rating

MS SharePoint
6.0
OpenText ECM
8.4

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