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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSP360 Backup

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A

    Veeam Backup for AWS

    Score9.2 out of 10
    N/AVeeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.

    $40

    per year instance

    Pricing
    MSP360 BackupVeeam Backup for AWS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MSP360 BackupVeeam Backup for AWS
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MSP360 BackupVeeam Backup for AWS
    Considered Both Products
    MSP360
    Chose MSP360 Backup
    MSP360 is good enough at a much lower price point, besides being easier to implement and use.
    Incentivized
    Veeam Software
    Chose Veeam Backup for AWS
    The support is more faster and the documentations are very clearly. also the management and connection with AWS is much easiest.
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    97%
    Would buy again
    112 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    98%
    Delivers good value for the price
    102 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    99%
    Happy with the feature set
    114 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    94%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    93%
    Implementation went as expected
    97 Answers
    Features
    MSP360 BackupVeeam Backup for AWS
    Data Center Backup
    Comparison of Data Center Backup features of MSP360 Backup and Veeam Backup for AWS
    Feature
    MSP360 Backup
    -
    Ratings
    Veeam Backup for AWS
    8.3
    79 Ratings
    3% below category average
    Universal recovery00 Ratings8.078 Ratings
    Instant recovery00 Ratings8.977 Ratings
    Recovery verification00 Ratings8.076 Ratings
    Business application protection00 Ratings8.169 Ratings
    Multiple backup destinations00 Ratings8.276 Ratings
    Incremental backup identification00 Ratings8.074 Ratings
    Backup to the cloud00 Ratings8.078 Ratings
    Deduplication and file compression00 Ratings8.571 Ratings
    Snapshots00 Ratings8.371 Ratings
    Flexible deployment00 Ratings8.571 Ratings
    Management dashboard00 Ratings8.673 Ratings
    Platform support00 Ratings8.671 Ratings
    Retention options00 Ratings8.170 Ratings
    Encryption00 Ratings7.870 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of MSP360 Backup and Veeam Backup for AWS
    Feature
    MSP360 Backup
    -
    Ratings
    Veeam Backup for AWS
    8.2
    82 Ratings
    4% below category average
    Continuous data protection00 Ratings8.977 Ratings
    Replication00 Ratings9.075 Ratings
    Operational reporting and analytics00 Ratings8.975 Ratings
    Malware protection00 Ratings7.062 Ratings
    Multi-location capabilities00 Ratings7.173 Ratings
    Ransomware Recovery00 Ratings7.938 Ratings
    Best Alternatives
    MSP360 BackupVeeam Backup for AWS
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MSP360 BackupVeeam Backup for AWS
    Likelihood to Recommend
    10.0
    (14 ratings)
    8.9
    (115 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.2
    (11 ratings)
    Usability
    7.1
    (2 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (106 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (8 ratings)
    Support Rating
    8.4
    (6 ratings)
    8.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.9
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    7.7
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    6.8
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.8
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (6 ratings)
    User Testimonials
    MSP360 BackupVeeam Backup for AWS
    Likelihood to Recommend
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Veeam Software
    I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
    Incentivized
    Read full review
    Pros
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Veeam Software
    • Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads.
    • It's very easily integrated with the AWS cloud.
    • The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances.
    Incentivized
    Read full review
    Cons
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Veeam Software
    • We have never managed to use Veeam for Azure or GCP. It works well with AWS.
    • A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS.
    • Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost.
    Read full review
    Likelihood to Renew
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Veeam Software
    We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
    Incentivized
    Read full review
    Usability
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Veeam Software
    The UI and the integration is good with the product. so far
    has not encountered any major challenges while using the UI. of course, this is
    user perspective. Few users suggested some different view that it should be
    change father should have some different options but overall the feedback about
    UI is positive and no major issues encountered by using the UI or forsake of
    this usability.
    Incentivized
    Read full review
    Reliability and Availability
    MSP360
    No answers on this topic
    Veeam Software
    Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
    Incentivized
    Read full review
    Performance
    MSP360
    No answers on this topic
    Veeam Software
    We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
    Incentivized
    Read full review
    Support Rating
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Veeam Software
    One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
    Incentivized
    Read full review
    In-Person Training
    MSP360
    No answers on this topic
    Veeam Software
    We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
    Incentivized
    Read full review
    Online Training
    MSP360
    No answers on this topic
    Veeam Software
    The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
    Incentivized
    Read full review
    Implementation Rating
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Veeam Software
    We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
    Incentivized
    Read full review
    Alternatives Considered
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Veeam Software
    I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    MSP360
    No answers on this topic
    Veeam Software
    Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
    Incentivized
    Read full review
    Scalability
    MSP360
    No answers on this topic
    Veeam Software
    We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
    Incentivized
    Read full review
    Professional Services
    MSP360
    No answers on this topic
    Veeam Software
    Generally satisfied
    Incentivized
    Read full review
    Return on Investment
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    Veeam Software
    • The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control.
    • ROI is hard to prove until the moment you need to restore your workload.
    • Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology.
    Incentivized
    Read full review
    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages

    Veeam Backup for AWS Screenshots

    Screenshot of Overview page detailing high-level information like alarms, protected instances, policies, and session information.Screenshot of Policies page detailing available policies, status and sessions log.Screenshot of Estimated monthly costs in policy wizard for snapshots, replicas, backups, traffic and transactions for machines in a policy.Screenshot of File Level Recovery, where individual files and folders can be searched and browsed for granular recovery.