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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Navan

    Score8.7 out of 10
    N/ANavan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A

    PayPal Payments Pro

    Score8.6 out of 10
    N/APayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.

    $0.02

    per transaction

    Pricing
    NavanPayPal Payments Pro
    Editions & Modules
    Navan Business
    Free
    Navan Enterprise
    Let's Talk
    QR code Transactions
    1.90% + fixed fee
    per transaction
    Charity Transactions
    2.20% + fixed fee
    per transaction
    Commercial Transactions - In-Store
    2.70% + fixed fee
    per transaction
    Commercial Transactions - Online
    2.90% + fixed fee
    per transaction
    PayPal's pay later offers
    2.90% + fixed fee
    per transaction
    Venmo
    2.90% + fixed fee
    per transaction
    Offerings
    Pricing Offerings
    NavanPayPal Payments Pro
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NavanPayPal Payments Pro
    Considered Both Products
    Navan
    No answer on this topic
    PayPal
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    17 Answers
    85%
    Would buy again
    34 Answers
    Delivers good value for the price
    81%
    Delivers good value for the price
    13 Answers
    90%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    17 Answers
    90%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    11 Answers
    89%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    95%
    Implementation went as expected
    35 Answers
    Features
    NavanPayPal Payments Pro
    Travel Management
    Comparison of Travel Management features of Navan and PayPal Payments Pro
    Feature
    Navan
    1.2
    1 Ratings
    129% below category average
    PayPal Payments Pro
    -
    Ratings
    Customizable Approval Workflows2.01 Ratings00 Ratings
    Readily Available Support1.01 Ratings00 Ratings
    Travel Spend Reports1.01 Ratings00 Ratings
    Consolidated Invoicing1.01 Ratings00 Ratings
    Easy Travel Booking2.01 Ratings00 Ratings
    Mobile Travel Application1.01 Ratings00 Ratings
    Centralized Itinerary Management1.01 Ratings00 Ratings
    Collaborative Booking1.01 Ratings00 Ratings
    Loyalty Programs1.01 Ratings00 Ratings
    Reuses Traveler Information1.01 Ratings00 Ratings
    User-friendly Interface1.01 Ratings00 Ratings
    Integrated Expensing Tool1.01 Ratings00 Ratings
    Travel Alerts1.01 Ratings00 Ratings
    Best Alternatives
    NavanPayPal Payments Pro
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    Lola.com
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Egencia
    Score5.5 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NavanPayPal Payments Pro
    Likelihood to Recommend
    1.0
    (36 ratings)
    8.2
    (72 ratings)
    Support Rating
    9.4
    (15 ratings)
    2.3
    (9 ratings)
    User Testimonials
    NavanPayPal Payments Pro
    Likelihood to Recommend
    Navan
    A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
    Incentivized
    Read full review
    PayPal
    Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
    Read full review
    Pros
    Navan
    • Provides a wide range of travel options within a wide budget.
    • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
    Incentivized
    Read full review
    PayPal
    • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
    • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
    • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
    Incentivized
    Read full review
    Cons
    Navan
    • Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform
    • Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date
    Incentivized
    Read full review
    PayPal
    • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
    • The PayPal logo on the checkout page can be kind of large and obtrusive.
    • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
    Incentivized
    Read full review
    Likelihood to Renew
    Navan
    This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
    Read full review
    PayPal
    No answers on this topic
    Support Rating
    Navan
    - Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
    Incentivized
    Read full review
    PayPal
    Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
    Incentivized
    Read full review
    Alternatives Considered
    Navan
    I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
    Incentivized
    Read full review
    PayPal
    I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
    Incentivized
    Read full review
    Return on Investment
    Navan
    • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
    • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
    Incentivized
    Read full review
    PayPal
    • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
    • Refund rate and recurring revenue is stable and disputes are handled properly.
    • Forex Fluctuations is controlled and solved the buying experience for few users.
    • Solved problem for different currencies and retained our users.
    Incentivized
    Read full review
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