NetSuite ERP vs Prophix

• Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
• Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
• Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
• Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.

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• Prophix helps tremendously with the budgeting process. It allows scalability when we add new programs. The flexibility of Prophix allows for an accurate and efficient budgeting process.
• Prophix does an excellent job at building data integrations, which helps feed the most recent data into Prophix with no manual processes.
• Prophix's customer support team is amazing and is always willing to help you build more functionality into the product as time goes on and additional needs are identified.

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• NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
• NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
• The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.

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• More flexibility needed in dashboard chart design
• More flexibility in how accounts roll-up (children added together = parent total; sometimes I need to average the children to get the parent, but that is not a current feature)
• I wish ad hoc analysis was available for standard users

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• Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
• Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
• Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.

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• Not only did it cut significant time off our budgeting cycle, but it allowed us to do things we couldn't even do in excel versions (i.e., load in another month of data for comparables three days before presenting to executive team).
• Month-end reporting has resulted in the ability to continually tweak reporting to focus end-users on what's important; our previous reporting package (inside our accounting software) was far too cumbersome to make this work.
• Moving all of my other data functions inside Prophix has resulted in not only a lot more efficiency for me, *but* it allows me answer about 95% of ad hoc questions coming at me with the data I now have stored, as opposed to starting from scratch by extracting raw data out of our original systems every time.

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