What users are saying about
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Top Rated
252 Ratings

New Relic

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Top Rated
252 Ratings
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Score 8.5 out of 100
5 Ratings
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Score 5 out of 100

Attribute Ratings

  • New Relic is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

New Relic

85%
111 Ratings
7.1

Oracle Management Cloud

71%
2 Ratings

Likelihood to Renew

7.3

New Relic

73%
10 Ratings

Oracle Management Cloud

N/A
0 Ratings

Usability

5.8

New Relic

58%
5 Ratings

Oracle Management Cloud

N/A
0 Ratings

Availability

10.0

New Relic

100%
2 Ratings

Oracle Management Cloud

N/A
0 Ratings

Performance

8.0

New Relic

80%
2 Ratings

Oracle Management Cloud

N/A
0 Ratings

Support Rating

7.6

New Relic

76%
7 Ratings

Oracle Management Cloud

N/A
0 Ratings

Implementation Rating

7.0

New Relic

70%
9 Ratings

Oracle Management Cloud

N/A
0 Ratings

Product Scalability

8.0

New Relic

80%
1 Rating

Oracle Management Cloud

N/A
0 Ratings

Likelihood to Recommend

New Relic

I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.
Anonymous | TrustRadius Reviewer

Oracle Management Cloud

Ideal for a complex organization with requirements to build very complex reports. Especially useful for organizations that already have numerous Oracle products and need to pull information from them. This tool works best when plugged in with other Oracle tools and databases. If you're a larger company, and/or if you're managing a lot of data, Oracle IT Analytics Cloud Service is the perfect tool to manage your Oracle deployment. It provides a number of different options for intelligent analysis while not being too overwhelming to manage. Companies that want a robust tool to manage all data and present it in a visually appealing way to users will greatly benefit from this tool. The tool is very customizable and can be tailored to meet the needs of different users.
Anonymous | TrustRadius Reviewer

Pros

New Relic

  • Monitor traffic rates and server usage on real time
  • Helps engineers to dive deep into an issue and guides them to the root cause
  • Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
  • Near real time reporting
  • Links with deployment so easy to understand if an issue has occurred after a particular release
Meraz Haque | TrustRadius Reviewer

Oracle Management Cloud

  • It helps in the detection and elimination of security threats.
  • It enables us to detect and resolve IT issues before they impact the end users.
  • It provides automatic diagnostics.
  • It improves the efficiency of operations and productivity.
James Munga | TrustRadius Reviewer

Cons

New Relic

  • It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
  • On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
  • I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
  • Sometimes it's tricky to determine which product to use to accomplish a task.
Jim Locke, ITIL v3F, ITIL RCV | TrustRadius Reviewer

Oracle Management Cloud

  • There's a pretty steep learning curve that needs to be overcome in order to properly deploy this tool. So, unless you're a seasoned IT administrator, you may have a fair amount of homework to do. Implementation and maintenance of this takes a bucket of consulting hours from outside consultants to come in and set up the tool and regularly maintain it, in the long run, this could be costly.
  • The dashboard is not as easy to set up as I would like, however, after setup it will serve your purpose in the best possible way. You may not be able to find out how some data related to another and you can create a report that you think has all the details you need, but it comes up blank because the data really is not connected.
  • There aren't enough self-learning materials available like tutorials and how-to videos. I would like to have access to more e-tutorials from inside the tool. A steep learning curve for most. It would be nice to have a robust learning portal within the application where users can access self-learning material directly from the application and step to spet guides on how to perform different tasks.
  • Does not provide the ease of adding additional data sources without lots of complications. Even though it can handle large data sets, rendering of reports can take a fairly long time if the parameter set is large. For some time it seems like processing takes a bit of time when large data sets are being used. This is not the case with other competing tools.
Anonymous | TrustRadius Reviewer

Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

New Relic Editions & Modules

Edition
Standard$991
ProContact sales team
EnterpriseContact sales team
Telemetry Data Platform0.253
Incident Intelligence0.504
Free (Forever)$05
  1. per month per full user (after first free full user - unlimited free basic users)
  2. none
  3. per month per extra GB data ingest (after first free 100GB per month)
  4. per month per event (after first 1000 free events per month)
  5. No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Additional Pricing Details

Oracle Management Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Oracle Management Cloud Editions & Modules

Additional Pricing Details

Likelihood to Renew

New Relic

New Relic 7.3
Based on 10 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

Oracle Management Cloud

No score
No answers yet
No answers on this topic

Usability

New Relic

New Relic 5.8
Based on 5 answers
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Anonymous | TrustRadius Reviewer

Oracle Management Cloud

No score
No answers yet
No answers on this topic

Reliability and Availability

New Relic

New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

Oracle Management Cloud

No score
No answers yet
No answers on this topic

Performance

New Relic

New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

Oracle Management Cloud

No score
No answers yet
No answers on this topic

Support Rating

New Relic

New Relic 7.6
Based on 7 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

Oracle Management Cloud

No score
No answers yet
No answers on this topic

Implementation Rating

New Relic

New Relic 7.0
Based on 9 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

Oracle Management Cloud

No score
No answers yet
No answers on this topic

Alternatives Considered

New Relic

We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.
Anonymous | TrustRadius Reviewer

Oracle Management Cloud

Oracle Analytics Cloud is an enterprise solution and can't be compared apple-to-apple with a data visualization tool like Tableau. This is not the same use at all. Before selecting Oracle Analytics Cloud, it is most important to consider the data you are looking to collect and how you plan to visualize it. Other tools like Tableau and microstrategy feel smoother to work with, have better UI's and are quicker when processing data. It is also important to think through how you will use the data across your organizations. Can have a steep learning curve but once you are well trained on this tool, the possibilities are endless. The tool is highly customizable and will generate what you design it to generate. If you are having issues with reports and analytics, it is most likely due to data quality issues. Oracle Analytics Cloud also benefits by adding Essbase in it, to perform multi-dimensional analytics.
Anonymous | TrustRadius Reviewer

Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

Oracle Management Cloud

No score
No answers yet
No answers on this topic

Return on Investment

New Relic

  • Gives us great visibility into what our services are doing at all times.
  • Alerts us quickly when there is a problem so we can address it with alacrity.
  • Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.
Anonymous | TrustRadius Reviewer

Oracle Management Cloud

  • Reduced security threats.
  • Saves time taken in fixing issues.
James Munga | TrustRadius Reviewer

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