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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Productfolio

    Score10 out of 10
    N/AProductfolio is product management software designed to enable teams to focus on building products. The software gives end-to-end workflow tools to empower teams and to align the workflow. Users can define 'what' and ‘why’ so that the teams can work in the same direction. Productfolio also lets users prioritize opportunities to help create a roadmap. The drag and drop of the visual roadmap will help others know what…N/A
    Pricing
    New RelicProductfolio
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicProductfolio
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$19.95 Full-featured account Create Unlimited Products Invite Unlimited Stakeholders Email-Based Support
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicProductfolio
    Considered Both Products
    New Relic
    No answer on this topic
    Productfolio
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Best Alternatives
    New RelicProductfolio
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    Amazon CloudWatch
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    Score10 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    ProductPlan
    Score9.5 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Roadmunk
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicProductfolio
    Likelihood to Recommend
    7.3
    (148 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (14 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicProductfolio
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Productfolio
    This platform is a product managers dream! If you are meeting with your team a lot for brains storming sessions, this is a great tool as it has an ideas list (my favorite aspect of the platform) where you can write in any ideas you have then task them to certain topics and tag people in the task! You can also move these ideas over to a "to-do's" list and then a "in progress" and "completed" list respectively. This has greatly helped our team take our ideas from just an idea to actually fulfilling it! This may not be helpful if your focuses are only on one idea or topics but this does help you bring your project along with a timeline so you can complete your work in a timely manner!
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Productfolio
    • Great customer service for any inquiries or issues you may have.
    • Easy to digest UI/UX which in turn makes it easy to train new teammates on how to use the platform.
    • Provides excellent tools to understand your team's ideas and visions and make them actually happen!
    Incentivized
    Read full review
    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Productfolio
    • I would like to see more color coding options - this is minor but when we have many different projects/clients/tasks, it would help to have more variation for differentiation!
    • Better price point may help this product get into more offices!
    • Nothing else, this product is really great!
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Productfolio
    No answers on this topic
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Productfolio
    No answers on this topic
    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    Productfolio
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Productfolio
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Productfolio
    No answers on this topic
    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Productfolio
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Productfolio
    The similarity of Asana and Productfolio is task management but Productfolio exceeds it tenfolds as there are timeline trackers, to-do list organizers, ideas list, etc. The UI/UX is cleaner on Productfolio and easier to digest which is helpful when training new employees. I would highly recommend Productfolio over Asana!
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Productfolio
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    Productfolio
    • My team has been able to complete assigned tasks 124% quicker when seeing a project timeline laid out for them.
    • We increased our brainstorming idea output by 50% each time we meet as we have a dedicated space to create and assign ideas.
    • Happiness has increased 100% by using this product as the team feels less unsure of what their tasks are now.
    Incentivized
    Read full review
    ScreenShots

    Productfolio Screenshots

    Screenshot of product roadmapScreenshot of roadmap softwareScreenshot of product management toolScreenshot of product management tools